From start to finish it was a great experience.

Hayden D was wonderful! He helped me trade in my Honda civic for a Nissan Rogue and we couldn't be happier! Such a smooth process and he is very knowledgeable.

Everything from start to finish was amazing! Mark Spangler is wonderful, I highly recommend him!

May be the best car buying experience I've ever had. Everyone was friendly and my rep was Carter Sweaton. He is an asset to your dealership. He had an answer for every question I had and was extremely knowledgeable about the car I was buying. Definitely will recommend him and this dealership to anyone.

Everyone I came in contact with went above and beyond to make this a flawless experience. The Sales associate LaQuesha was amazing. She answered all my questions and went over everything in detail. I for sure will send customers her way. Thank you,

Service writer was fantastic. Communication system is great.

Car Service Department went more and beyond Expectation in helping me get my car service

Mike Goza was our salesman and he was great. Seamless transaction from beginning to end. Never had a better experience buying a vehicle. Thanks Mike

Don’t have any complaints. Micheal Dixson was so very helpful.

We came in for a recall on the keys. I’m not happy with a key always sticking out. The service man said it was a temporary fix but when is it really getting fixed?

Everybody was friendly, helpful and knowledgeable especially our sales representative Mark Spangler

Everyone was so friendly and helpful they exclaimed everything made it easy to understand. Special thanks to Juan, Tom, finance officer, and everyone that helped us.

Our salesman Carter was very informative and answered all our questions and made it a smooth purchase.

10/10 best service & way better than the cleveland location! Hayden was my salesman, & he was amazing! he was super patient and understanding & i 100% recommend him! so happy w my first car :)

Everyone is so nice

Mike Goza is Awesome! I was shopping around not even 100% sure if I was going to buy at all. Went to Ford, Kia, and Lincoln Chrysler Dodge Jeep (that place had the worst customer service I’ve ever had usually sales men are annoyingly running up to you before you can even get out of the car, nope not at that place I had to go inside and find someone to help) but not Mike he politely waved me over to him (the parking lot is a little bit of a maze if you’ve never been) and from the moment we shook hands I said I want an explorer but not an explorer lol. He took about 3 seconds and then I knew that he knew exactly what I didn’t know I wanted. A 2023 Pathfinder Rock Creek Edition. After I drove it I knew I had to have it. I didn’t even need to look at anything else I was already in love. I’ve never dealt with a dealership that was up front and honest, knowledgeable, and with such great hospitality as I did at Nissan in East Chattanooga. I never leave reviews but Mike deserves recognition. Of course the day I drove it off the lot we headed straight for a hiking trail. Thank you Mike!

People are friendly- was given snacks while waiting. Really like the text to check on status of car 😊

Time and the universe will tell, but I think Hayden got us in the right car. The Sentra has come a long way since we last owned one. My husband couldn't believe it wasn't an Altima from first glance. Can't beat the gas mileage!

Time and the universe will tell, but I think Hayden put us in the right car. He was also very communicative. Sentras are nothing like they used to be! Excited to see where she takes us!

Pricey work but it was done right the first time, can't complain.

LaQuesha was absolutely amazing made the process so quickly and smooth. Highly recommend it. Jason was wonderful as well very satisfied!!!!

Good mannerisms from the staff, happy to visit again,

Michael was awesome and so helpful! Service was quick and he explained everything to me very well.

We arrived knowing what we were looking for and it was a very good process. Even though we were a cash buyer, the paperwork process did take a bit longer than I expected. Overall good experience

Carter was really exceptional at our visit today. My husband wanted to trade for a Pro X and he made it super easy. Carter gets a 10 from the Bridges! Mike in service is fantastic and Jason in finances is so clear and easy! Just a great car experience...even after the purchase.

Mike was an excellent salesman. He got me the car I wanted fast and listened to me and had an awesome attitude. Very knowledgeable and great personality

The sales team are the best in town , with their service they give I feel nissan earned the respect they need

Oil change and tire rotation done in a very timely manner. System check done and recommendations made. Very polite staff.

Tom Faraday is the best salesman. He has helped me purchase 3 vehicles in 4 years. Nissan of Chattanooga East is the best! Their staff is so nice. It's easy to get to, convenient to get to. Their service department is the best!

Alicia is the best! She stuck with me through the whole process. ❤️

Always a pleasure. Employees are friendly and go above and beyond to make the wait pleasant. Service technicians are very thorough. Out of all the dealerships I have been to, this one has the least amount of wait time while your vehicle is being serviced. Highly recommend that people do business with them.

It was a leaking situation with the roof of the vehicle. They did everything they could to fix the problem. As of now, I have to assume it’s all great but we’ve had no rain since. Will keep an eye on it.

Everything went smoothly and in a timely manner.We have been dealing Mike McIntyre , he is very helpful and on the ball on everything in maintaining our 4 Nissan's that we bring in to maintain . I would recommend others to check out their maintenance ,also their sales Reps are very helpful .Especially Tom Faraday who sold us our Newest family of Nissan (Rogue). Thank you East Nissan of Chatt. Keep up the good work. Adding to this post we got another Rogue for my son. Tom Farady and the Finance team all were 💯% on the money. Thanks to all at Nissan Chattanooga east,we definitely be coming back for business.

Everyone was nice and welcoming. Michael Dixson is my Advisor and he is very nice and helpful. Really appreciate him and the team. Thanks again!!

Went here and bought a new car this past weekend. I was completely satisfied. The salesman Mike was awesome.

Bear was very quick, personable, and caring. He was able to sell me a brand new 2023 Rogue. I was in town from Pennsylvania and was able to drive my new ride home. I am very pleased with the great service and professionalism. Thanks Again Bear!

very responsive, rapid arrangements, no wasted time.

Bear was very honest, quick, and personable! He did everything from his IPad. I was able to come from Pennsylvania and drive my new Rogue back home! Such a great feeling. Thanks so much Bear for getting the job done, highly recommend!

Michael was very pleasant to work with. Highly recommend.

Bear was awesome!!! He helped me from the beginning to the end. Best salesman ever. If I had to do it over again I would ask for him

Very nice approachable sales staff who feel their relationship with you is as important as the sale.

Excellent service, Bear was incredible, definitely recommend

Excellent communication. Great service, very professional. Highly recommended. We had Tom from sales department, he was very friendly, professional and helpful.

My most recent experience was amazing. I am still in the process of getting a few things we didn’t have time to finish up over the weekend but the overall experience was amazing. Salespeople, managers and finance all made my first experience ever buying a car memorable in an amazing way. I got in touch with Bear and let him know what I could afford and within an hour he had me three options approved and lined up to come test drive.

Thomas and bear did so great I’ve been to every dealer in the city I’ve been pushed away since January and when I talked to Tom he said he would do his best and that he did I’ve never met a salesman that cares this much about the consumer they have truly blessed me

Experience was great. Super friendly staff and sales folks. Bear was awesome! He assisted me and my mom getting her a new Rogue Sport. She couldn’t say enough good things about the experience and how helpful it was that he walked her through all of the car’s options and gave her a lot of good pointers while they did the test drive. Will definitely come back next time I need a new car.

It was a great experience with professional staff and great service.

Bear i just want to thank you you done a great job helping me with the purchase of my new Ford Edge thank you so much your greatlyappreciated.

Bear if you are in need of a vehicle this is the man to see very kind and curtious and we thank you .

Great service from the time I walked in until I left. Service performed on my armada was professionally completed and affordable

Service advisor Michael was knowledgeable and professional

Bear Terrell is a fantastic salesman. He showed us every vehicle we were interested in and was enjoyable to talk with. I would buy another vehicle from him again.

I told him what I was and wasn't interested in. Gave an amount of what I had, and he worked with it. He was very professional, the best salesman I have met.

Bought a new Titan. Alisha was fantastic. They didn't have what I wanted but, she worked with me to bring in exactly the right truck. Jason in finance was great. Couldn't be happier with the team that I worked with. Will definitely give them the opportunity to sell me my next vehicle.

Mike made buying a new car easy. Then help out with my son buying the car we traded in.

Sales personnel very friendly and quick to respond every question, they work it out with your request and negotiate with you.

We came in looking to buy a new Nissan Rogue and Carter our salesman did an outstanding job helping us with all our needs . We left extremely happy and will most definitely be back to see him again when we are ready for something new again!

It was awesome

Everything was super 👌

Very professional honest, the whole experience was 👍👍. I would definitely refer others.

On a trip from Nashville to Chattanooga, my engine light started blinking and then my vehicle started having issues on the highway. I called Nissan and was helped immediately. They were able to fit me in to the service schedule during my short trip and I was able to make it back to Nashville on time. The customer service on the phone and in store was above and beyond and they made me feel better in a very stressful situation. Thank you to all of the employees at Nissan East and especially to Daniel for helping me get back on the road safely!

Zach was great he let me know upfront it would be a while for my car to be ready so I wouldn't be waiting around not knowing.

I went to have my truck check and they fixed 2 open recalls I didn't know about

Will Wilson was wonderful to work with. I don’t like car shopping very much but Will made my experience a pleasant one.

Routine 10k mile service was completed in a timely fashion. The thing I am most impressed with is that I feel appreciated as a customer every time I am in the dealership. Whether it be a sales opportunity or service.

Carter was very courteous and knowledgeable of the vehicle we were interested in. He had the car and paperwork ready when we arrived. He went with us on a test drive. The whole experience was very pleasant. Carter is an excellent salesman. He has checked back with us on several occasions to make sure everything was okay. Thank you for your interest in your customers. We will let our friends know about your dealership and salesman, Carter, as well.

Tom is the best salesman I’ve ever done business with ! He’s patient, not pushy, and amazing to work with! Any car I purchase I will purchase from him. Daniel, the store manager is amazing!

Very good place to buy a vehicle or trade in!! Great customer service! They care about their customers and go over and beyond to satisfy a customer! I bought my 4Runner from them absolutely love it!! After I bought it I had a tire problem and they replaced all 4 tires for FREE and my driver mirror needed to be replaced and they also got that part in for me! Alicia was our sales person and she handled my mirror so fast! She is great! I love this dealership and I appreciate all they do to make their customers happy! Thank you Barbie and maintenance service center for taking the time to fix my car and at free cost.

Michael Dickson was great!

Great salesman and sales lady. Very fair prices.

Salesman carter was great to work with overall a fantastic experience

The salesperson, Thomas Faraday, was on top of everything we needed. He helped find the car we wanted and then navigate the sales contract.

Britttany (I think that is her name) in service was AMAZING AND SO VERY SWEET! Showed up for my 1st new car maintenance service and she welcomed me, asked me if I wanted to be dropped off somewhere during the service- I told her I wanted to just stay there and do some work on my computer. She showed me where I could sit and work on my laptop, offered me snacks and beverage (I had my own coffee with me but that was sweet). Then told me my service "today" would be free of charge bc of the package I had on my car. YAY!! I worked and in just over an hour she came back to get me as my service was done! Car wash and all! It was so convenient, and she was so nice!

Michael Dixon is friendly and outstanding to work with. He lobbied on my behalf to take of a warranty issue provided by a third party. They fixed it at no extra cost.

Mark Spangler was great to work with! I love the new Altima he put us in, unique color and beautiful car, we’re now a Nissan family. Thanks again!

Great Atmosphere and Sonic Pricing in amazing, The best price up front no pressure or stress. Come See David and Laquesha, They are the dream team and got me a dream of a deal!!!

Tom was absolutely amazing. Was looking for a pre-owned car and ended up going in a completely different direction and bought a brand new 2023 kicks. Tom held in with us and rolled with all the changes we made and eased our minds of some decisions and was more than happy to do anything and more, without us asking. He truly made this an easier process and less of a headache for me!

Great shopping experience. Mike Goza and the rest of the Nissan of Chattanooga East made our new car purchase easy and pleasurable, and we got a great deal on a replacement Rogue for my wife. We will definitely return to Nissan of Chattanooga East for our future car shopping needs!

Great experience friendly, easier than expected, come see Bear for the best deal and a cool time.

Just a great experience. Everyone from the GM to the Sales Manager, the Finance manager and to my salesperson Alicia was awesome. Could not have asked for a better experience.

I elected to wait onsite for my service repair and I expected it to take longer than what actually happened. That was a very good surprise.

Went in for a regular maintenance for my rogue sport and upgraded to the rogue! Thanks LaQuesha Wood�for all your help! And shout out to Anthony Robinson, he always makes sure I am taken care of. Will definitely continue my business at nissan of chattanooga east!

This dealahip is amazing Bear worked with me from start to finish. He answered all my questions with answers not excuses. I recommend if u want a great deal and honest dealership. They got be approved with bad a low credit score. Thanks so much for caring about your customers .

Great experience. Carter is the best car salesmen in the city. Very helpful and always pleasant to work with.

This dealership has been great to work with. However, you need to be mindful if you are buying a Nissan that you make sure you're happy with the Infotainment System. We have found our '22 Titan has a very buggy backup camera. There are also issues using CarPlay. If you plan on using Apple Maps/Waze/Google Maps while listening to music through your phone, make sure it works like you want it to. Nissan doesn't currently have a fix for this and if you buy the vehicle that develops this problem, you're likely stuck with it. The management team at this dealership have been very helpful trying to solve the problem and advocate for me, but ultimately it's a Nissan problem, not a dealership problem.

Daniel Davis is the man to deal with! He will make you a happy person! I had a minor issue involving the salesman, and the sister store. Mr. Davis went above and beyond to make it right. The issue was originally from a sister store my vehicle was transported from, not Mr. Davis' store here in Chattanooga.

Salesman (Carter Swetmon) did a great job going over the cars features, electronics, etc. He is very personable and is not pushy. I have left several car lots in the past few weeks because of a pushy salesman. Glad we decided to stop by the dealership.

Our saleswoman was phenomenal, Alicia knew exactly what we needed and got us the best deal she could. The whole team was wonderful, I will be recommending Alicia and her team to all of my friends.

Alicia sold me a 2018 Subaru Forrester of my DREAMS! Due to my circumstance I had to wait a few days before I could drive my car off the lot but Alicia was super available to talk when I had questions. I had a great experience and would definitely come back when I need to!

Absolutely appreciate Michael Goza and Jason Beasley.

Bought a new 2022 within the first week would not start three times. They gave me a new car not issues at all

The salesman was very professional, attentive and polite. Listened and provided options based on my needs in looking for a new vehicle. The process went smoothly for financing options and terms in reaching a mutually agreeable outcome. Attentive to customer's needs Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.

Mark is always so kind, upbeat, and professional. He was able to get me my dream car within a reasonable price range and was such a huge help with any questions I may have had regarding my new vehicle. This is our second car we’ve gotten from Nissan, and from Mark, and everyone we’ve come in contact with, from sales, to finance, to service has been nothing but exceptional!

Great sales and service staff great place very clean.

Wonderful experience.

Mike was excellent helping me pick the right car. I had a 2017 Sentra and now have a 2022 sentra and love it.

Oil change, tire rotation, and recall work. Took about 4 hours.

Mike goza easy to work with very knowledgeable

These guys provided the best possible no hassle car buying deal!

The service dept was great! They took good care of me! Thank you!

Always easy and the guys are great

We really enjoyed the whole experience. There was no pressure to do anything.

Alicia was very helpful and very friendly. I'm very happy with my car. Thanks

Great experience at Nissian East. My salesperson Carter was excellent and I love my Rogue. See Carter and Nissian East to purchase your next vehicle.

#1 Nissan Dealership in Tennessee. This location has great trim options to choose from and working with Mike Goza is an experience that will will keep you coming back every year to purchase a new ride!! Thanks again Nissan East for creating an amazing experience and getting me the ride I deserve.

They are professional and very nice! Service is also fast!

I purchased my first car about 2 weeks ago from Nissan of Chattanooga. Alicia Norman set up a time for us to come in & test drive the car. She was very positive and a genuine person and not too pushy showing the car. Also Jason Beasley the manager at the time helped give us the best deal and sign papers easily! We will for sure be coming back in the future, thank you!

Carter went above and beyond taking care of all my new car buying experience!

Carter was so easy to work with,he explained any and all questions, and worked until we got what we were after

Very nice service department. Even brought my car inside foe me because of it raining. Mike is a very nice gentleman.

Great experience start to finish, and I love my Rogue!

It was great. Mike was fantastic!

Great experience, Mark was an amazing salesman.

Carter helped me get the deal I needed was so easy to work with!

GREAT SALES PEOPLE . THEY GO THE EXTRA MILE TO GET US THE CAR WE WANTED WITH ALL THE UPGRADES AND AT THE PRICE WE NEEDED.

The sales associate was friendly and personable. Always checking to see if I need anything as we waited on the inspections and the process of getting my new kicks. Thank you LaQuesha!

Two commendations are in order for the service department at Nissan of Chattanooga East: (1) The service manager (I wish I had made a note of his name!) arranged for a rental car that lessened the challenge of having access to transportation while a major job was being performed on my 2021 Rogue and (2) the job per the service manager and the advisor would take two full days to complete. However, to my surprise, the job was finished at the end of the first work day. I received a call as the shop was closing that my Rogue was ready for pick-up. Early the following morning, I returned the rental car and was driven to the service department to pick up my Rogue. It's performing beautifully, and I'm worry free regarding issues with the transmission. Commendations are in order. *****

This was an excellent buying process. Alicia was my salesperson and she help us every step of the way in the purchase process. Absolutely no pressures, 3 day process.

This is our 3rd Purchase with Chattanooga East Nissan. We live in Chatsworth, Ga they know how to treat you Right!

Fast and friendly.

Appreciate the efforts made to keep me informed as I waited for the arrival my new kicks. LQ was very personable as we went through the process of paperwork and waiting on the inspection. She was kind, and considerate to check if I needed anything to drink. This is my second time purchasing from this dealership, and look forward to the next opportunity in the future. Thank you!!!

Carter S. really took great care of us!!! We enjoyed our experience at Nissan of Chattanooga!!!

Alicia did a great job in assisting me in choosing and purchasing the kicks. Everything went smoothly and no hiccups. Thank you Nissan of Chattanooga East!

I’ve bought 4 cars from Carter. Always a great deal and top dollar for my trade ins.

Very pleasant

Just a normal oil change. Nothing happened to brag about or nothing happened to annoy me. Just the usual like trying to sell me services that I didn't need.

My Mom and I went car shopping to get her a new car yesterday. We visited several dealerships and experienced lackluster customer service and not a great selection. We drove into the Nissan dealership and pulled up behind a car that fit the bill. Laquesha immediately welcomed us and showed us different cars with different options. Laquesha and the team were so friendly and not pushy-just trying to help my Mom get what she needed and wanted. She bought a great car at a fair price and we had an excellent experience. I would recommend Nissan of Chattanooga East and Laquesha Wood to friends and family. Thanks!

I was able to purchase a new 2023 Pathfinder. Everyone in the process was very positive and proactive to make this transaction action from cradle to grave complete with in a few days. My sales person Alicia was very instrumental helping us and was my segue to each part of the purchasing process. I appreciate everyone from the Alicia to the GM.

Worked with salesman Michael Goza remotely via phone and text because I live several hundred miles away from the dealership and I saw they had the Pathfinder in the preferred color and with the options we wanted. Michael was straight forward with me about pricing and options which I appreciated and he answered all my questions promptly. He went out of his way to have options added quickly to the vehicle and had it ready for delivery when I showed up. Michael and everyone at the dealership were professional, friendly, and made the entire transaction quick and painless. I highly recommend this dealership.

Mike Goza is the man

Everyone was friendly and accommodating from the moment I pulled in the service drive. Much better experience than the last dealership I went to. Everything was quick and I was out the door, which I was not expecting on a Saturday.

I bought a car from nissian of Chattanooga East tonight and I have to say it was the best car buying experience I’ve ever had. I was helped by Carter swetmon who was very communicative, understanding, and genuinely made sure I was making the best decision in my time of need. He was very honest and taught me a couple of things that I didn’t know about cars and the buying process. Jason beasley was another key individual there that when addressed my concerns about possible future mechanical and coverage issues moved mountains to make sure I was protected and helped me feel so much more confident with this purchase. If you are in the market pleas go see these two men you will not regret it. You will get the most transparent customer service in town. Thank you fellas and Nissan East for making my life easier and giving me piece of mind! ROLL TIDE Carter!

This was a low mileage and priced right. I was pleased with the ease of the transaction. Traveled 150 miles to buy and trade in at same time. Fair price paid on trade. Everyone was very friendly and best of all most of the paper work was done and ready to be reviewed and signed before I got there!

Had the VERY BEST experience today when I bought my new car at Nissan of Chattanooga East!! Mike G, my salesman and Jason B, my finance officer were absolutely AMAZING!!! I was soooooo not looking forward to car shopping today, but I needed to get a vehicle. I walked in and within 2 hours walked (well, drove actually) out with my new car! NO hassles, NO pushiness, A COMPLETELY POSITIVE EXPERIENCE ALL AROUND! I work in customer service every day and I expect the same level of service I provide my customers when I am the customer! They both FAR EXCEEDED my expectations! Thank You Mike and Jason for such a great experience buying a new car!

Everything was good, just wish it was a bit faster

The experience went very well

Best car buying experience ever! Laquesha Wood, the sales associate, was absolutely wonderful. She saved me from an online car purchase with Carvana by offering much better terms for financing and so much more! I got the exact same car but saved over $2000 with what I would have paid on Carvana. Plus I would have had to wait five more days for it to be delivered. This is my first Brand New Car and it is everything I hoped for!! I highly recommend Laquesha and all of the staff that helped make this the best experience in sales I’ve ever had. I will definitely be back. Also, Laquesha took me on the most fun test drive! Instant friend!! Update 11/22/22 Bought a new Nissan Rogue which is what I wanted months ago but stock was low everywhere. Well LaQuesha and the guys at Nissan of Chattanooga East found me the perfect Rogue and now I am in the car I love even more. This go round was just as easy and wonderful as the first time! I love LaQuesha and will KEEP COMING BACK!!

Pretty solid overall experience. Alicia was my sales representative. She did a fine job from the start by simply following my directions laid out for communication preferences and kept those habits throughout the sales process. She was not pushy, but was quick to answer ANY questions I had about the car I was considering. Her sales manager was also VERY on top of things as well. They fixed a few items on the spot and I drove away with a new car.

The guy that checked me in. I think his name is Michael Dixon was amazing.

Very pleased. Any mistakes that were found was promptly taken care of. Great customer service. Will continue to bring my vehicle and my wife’s. They’re friendly knowledgeable staff. Excellent group!! Will buy my next Nissan from them as well.

Totally pleasant and professional. Carter has got to be one of the most dedicated and caring automobile sales people I've ever met. He sets a high bar for a role model.

First rate sales department. Price and trade in value very fair. 2018 Suburban exceeded expectations. Well worth the 8 hour round trip to purchase vehicle.

Service

Alicia Normand was wonderful to work with. I originally inquired about a vehicle on their lot but it had already sold. She sent me links to look at others. I did find one at Cadillac South Charlotte. Alicia arranged for it to be transported to Nissan Chattanooga East. I went on Saturday November 15th to the lot to complete the purchase. This was the fastest easiest auto purchase experience I have ever had!! I absolutely love this car! ❤️❤️

Went in for an oil change and was attended very well

I came in to have my 2020 Nissan Sentra that I purchased from this dealership. While waiting on it to be completed I walked outside and was admiring the new color of a car on the lot. Turns out it was the new 2023 Nissan Altima SR. During that time my wife called me. I told her to stop by a look at this new car. We test drove it and liked it. I have previously owned 2 other Altima's and was happy with them. I talked to Carter (salesman) who I also go to. We worked out a deal and I drove home in a new car.

We found our dream car here after searching online for months! And had the best experience with Mike Goza- super responsive to our initial email, answered all our phone calls, and made the experience easy. We never felt pressured, and are driving away tonight, within 48 hours of sending the first email. Thanks Mike and Nissan of Chattanooga East!

I was treated well. Everyone took care of my needs no complaints whatsoever.

The whole staff was amazingly kind and easy to work with! From the salesperson (Alicia), the finance peoples(Anthony and Daniel) to the guy who guides you through signing your papers(Mr. Beasley)They showed me all the tech on the car and answered any questions that I had. I feel like I gained some friends! Would recommend them to all my friends and family!❤️

Highly recommend working with Alicia Normand from Nissan Chattanooga. She smoothed the process so that I was in and out in 45 minutes. No surprises. Vehicle ready to go and in perfect condition. Personable and thorough, Alicia made certain every request was honored.

Very professional and informative experience

I went to a used car dealer and was about to buy a used car from them. As I was test driving the car I decided to drive it over to the Nissan dealership bc said car was a Nissan. 😆 You guys put me in a brand new car for what I was about to pay for the used car!! I had my son drive the used car back to their lot. I pulled up in my new car and gave them their keys back and told them they were charging way too much for that vehicle and Nissan placed me in a new car!!!! I am extremely HAPPY with my new ride!! Thank you guys for what you do. 😊

Great people! Bought my first ever brand car here and they made sure everything was easy to understand and got to drive new car home that day. Thank you ! You

Ayden Hayley was the best salesman. I recommend him.

Great Service, everyone, who worked with me is friendly and knowledgeable.

Can't believe we bought the first car she showed us! Really expected to do some shopping over the course of the week, but it was a perfect match. Laquesha really listened to what we needed and didn't waste our time showing us cars that were out of our price range. She got the final offer nailed down, explained everything well and even paired our Bluetooth before we drove off the lot. Really good experience!!

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I just bought a 2006 Corvette from Nissan of Chattanooga East. I felt right at home during the transaction with Ayden. Just before I left I had good conversation with Anthony and Ayden in the parking lot. These are good people to buy a car from.

This was our second time dealing with our sales guy Mike Goza. He was super helping finding car in our price range that suited our families needs. He went above and beyond to help us.

I received excellent customer service and satisfactory maintenance on my vehicle. My car was even cleaned when I picked it up. It exceeded my expectations, and I will definitely return for any future needs.

We bought two new cars in one week

My service advisor was both personable and professional. In addition, he helped me to understand the purpose and importance of having a clean air filter for a healthy engine and a clean cabin filter for the air I breathe inside my car.

Carter is always so helpful efficient and fun to work with. The finance process was easy and painless as well.

Took my car to my regular garage to double check Nissan Chatt East (NCE) work and recommendations. After which I posted this 1 star review of NCE. (Original post: Lied about my brake pads being upside down.wanted to charge me $115 to fix them. Lied about my battery terminal needing immediate replacement for $89. Kept my car 5.5 hrs while I was in waiting area, charged me $270 for transmission fluid change and didn't do it.) Jordan the Service mgr from NCE called me and offered to recheck my car. He wanted to see where his establishment went wrong. They pulled the video and it shows my transmission fluid WAS replaced. He admitted my battery terminal only needed cleaning and not replacement which he did for free. And he showed me where my brake pads were not on upside down but installed on the wrong side of the rotor. (Work which was done elsewhere not at NCE). I'm glad I let Jordan and his team double check the work. I will be coming here for all of my my service from now on. Thank You for your honesty Jordan.

Great service and friendly service

I really appreciate the patience and excellent people skills they are amazing. I was in the middle of a melt down. Thank you to the maintenance staff for fixing my battery post.

Everyone was polite. The service was efficient and explained well. I will definitely consider returning.

They were nothing but kind and helpful! They really nailed it on the pricing! I was buying the vehicle in TN when I live in GA, and they made the out of state buying process so easy! Thank you Nissan of Chattanooga East! I forgot to say Ethan Young and Alicia were fantastic!! They were really patient with me, weren't pushy, and they really were so nice.

I was so frustrated with the overwhelming amount of cars online and them being located all over. Then some websites were even more expensive but from the second I started looking with Nissan of Chattanooga East everything became much more simple. Everyone was very helpful and went above and beyond to make sure I got what I wanted. Couldn’t be happier

Laquesha took amazing care of me. It was easy!

I had the quickest and smoothest experience with Laquesha!! She was amazing and we will be using her again.

Service Deoartment is very easy to work with , they get work done inns timely manner If yiu are looking for deal on a new or used car Mike Goza is the man to see .

My experience was amazing. Everything went very smooth and Mike Goza was very helpful. I definitely recommend him when buying your next car.

Very nice people there and I appreciate that more than anything! Michael was awesome and I appreciate him too. He was my service guy! He kept me updated regularly…

Great experience at Nissan of Chattanooga East. Mike Goza went above and beyond my expectations.

I always get the best service possible!!!

From the time I drove up to the time I drove away in my new car this was by far the best experience I could ask for when buying a car. The people were nice, and knowledgeable.

The staff was friendly and professional. And, we love the car.

I returned to Nissan of Chattanooga East after having an equally fantastic experience the year before. I had already discussed with my salesperson by phone what I was looking for and he gave me realistic expectations for financing options. He and the finance team were able to get me into a trim level above what I had initially wanted with financing that was within my price range. I always have a great experience with this location and will continue to be a return customer.

Great people to do business with go see Carter at Nissan of Chattanooga east he will treat you right

We came in wanting to see about trading in our 2020 Rogue for a 2022 Rogue. Nissan arranged for our previous seller to meet with us. He asked a few questions and then went to see what they had that wasn't out on the lot yet. It didn't take long and he found a 2022 Rogue SL with all the bells and whistles.

Nissan East is the greatest

Great customer service

The people were amazing. I absolutely would definitely recommend going there.

I recently purchased a used vehicle from Nissan of Chatt East. The salesman, Mark Spangler was knowledgeable and efficient. He wasn’t pushy and gave me both space and time to consider purchasing the car. Shortly after buying the car, I had to take the car back to the dealership due to some problems with the way the car was driving. I can’t speak highly enough of the outstanding service I received. Michael Dixson was in constant communication with me. He truly went out of his way to help a stressful situation go as smoothly as possible. He spoke with the general manager, Daniel, and the dealership acknowledged I had just purchased the car and they stepped up to help me. I would also like to acknowledge Anthony, the used car manager. He test drove the car with me after the repair seemed to not quite resolve the issue. He was polite and took a great deal of his time driving the car so that he could help describe the issue. The dealership got the car back into service and quickly remedied the problem. I don’t know the technician name that worked on my car but I would also like to thank that person for their excellent repair skills. The car may have temporarily failed to perform, but everyone at Nissan performed at a level I haven’t experienced at any other dealership. The next time my car needs service, I wouldn’t hesitate to take it back to their service department. When the time comes for me to purchase another car, I’ll shop at Nissan of Chatt East. This is an honest review, I wasn’t prompted or asked by anyone at the dealership to write this review.

I had a great car buying experience.Everyone was so friendly and went above and beyond to make it a great car buying experience

Carter was very helpful and made our buying experience very positive!

Best car buying experience in years .Everyone there was so friendly and down to earth ,went above and beyond to get everything just right .Got me the lowest rate possible .

I didn't buy from here, but I used the service department for 2 vehicles for service and a repair. As is typical with Nissan, the service department is super professional. All service and repair was timely and the cost was clear, and work was done correctly. The service employees kept me updated.

Nice people great service

Mike Giza is a great salesman and Nissan of Chattanooga treated us very well from the minute we walked in!

Love this place! I have purchased 2 vehicles from Mike. He is professional and efficient. Highly recommend!

Thank you for your great customer service and assisting me in getting the car I've been patiently waiting for.

Mike McIntyre and the entire service staff were amazing. The cashier was the sweetest woman I've ever met. Amazing experience!!!!

The whole experience was very smooth. Mike got in the car we me and walked me through all of the features with the car and the app. I had an issue with the app later and he walked me through some trouble shooting and all is good. 10 out of 10⭐️

My first time getting car service. One of the guys at service actually went got my car and pulled it in to service area instead of making me pull it in there. very good service.

I have purchased two vehicles from the dealership in the past 6 months and I am here to tell you that this dealership has a Sales and Service Team second to none. Make sure to ask for Ayden Haley in Sales or Brittany in Service if needed.

My son, Garrett, just purchased his first vehicle. Carter Swetmon and Nissan of Chattanooga East did a great job finding an awesome truck for him, and made the purchase as smooth as possible. I have been working with this Nissan dealership, and with the excellent salesman, Carter, since we returned to Chattanooga in 1998. Carter, along with the entire team, continue to do an outstanding job in taking care of my family and our vehicle needs. They treat each customer as a family member, which is why I am glad to recommend Carter and the team at Nissan of Chattanooga East to all my friends and family. They not only provide a great experience in purchasing a quality vehicle, but follow through with excellent service at a reasonable prices on all the vehicles my family own. If you are looking to purchase a car or truck, i recommend you contact Carter Swetmon, and if you need service on your current vehicle, you need to contact Jeff or Mike in the Service Dept. You will not be disappointed!

The service department is top notch. Fast and friendly. Took car immediately and resolved issue. thanks

Needed to get a car for my daughter before heading off to college and Nissan of Chattanooga East had just what she needed. Cars are difficult to find right now and the dealership gave me a fair price and it was an easy process.

We purchased a new 2022 Nissan Kicks from this dealership earlier this year. Our initial contact with the dealership was through the website as they had a Kicks in transit. The responses were timely, and the questions I had were answered to my satisfaction. So we took our 2019 Hyundai Santa Fe there to trade and were able to reach agreement on numbers. Even though there was a hiccup during the delivery process, we were overall satisfied enough that we gave a perfect score on the Nissan survey. While discussing this transaction, I mentioned to our sales rep that we would be buying another vehicle in the near future. When a couple of vehicles showed up online in transit, I reached out to her but the responses were not as timely as before. I asked about talking to the finance manager in advance so I could discuss our situation. She gave me his information. I called that day but had to leave a message for him on his voicemail. I never received a call back. This may have been a technology issue, but the lack of a call back took us to another dealership to discuss our situation. We received a good approval for an in transit car, but the expected arrival date kept being delayed without explanation. This was NOT the fault of that dealership, but as our frustration grew, Daniel Davis, the general manager from Nissan of Chattanooga East, reached out to us about our concerns with our most recent experience. Daniel took a look at the inventory that was in transit that was close to what we had hoped to get from the other dealership. He found a Nissan Versa that was expected July 4th, but I wasn't confident as I had already seen another vehicle get pushed off several times. Then, as he said, "low and behold," that Versa showed up today (June 29th). I quickly sent our credit information to him, and we had what we needed to get our daughter in a car when we most needed it. Thank you Daniel for your help. Thanks to Alicia, our sales rep on both vehicles and David, the finance manager on the Versa deal. Hiccups happen, but when you make good on everything, it makes the whole experience great!

Was in a car accident in which my GMC Yukon was totaled. With todays market, we knew we would have a hard time finding inventory or even finding what we wanted. We shopped some online and was getting ready to drive to Atlanta when we decided to test drive a Pathfinder just in case and we fell in love. Carter was amazing every step on the process. He was not pushy at all and I never felt obligated to purchase. He was genuinely concerned about my health and even our kids who were also in the accident. Will was awesome too! I highly recommend Nissan of Chattanooga East. And if you go, ask for Carter!! He will make sure you are taken care of. Even weeks after your purchase!!

Pregunta por Ayuden Haley Sales Consultant

As always, my experience with Nissan East was a positive one. I feel I always receive great, personable service, and they go above and beyond in customer service. I will ALWAYS go to Nissan East for service and purchase of a new vehicle.

If your looking for an amazing , honest and trustworthy sales associate look no further than Mark Spangler! I just purchased my second new Nissan from East with Mark as my sales associate! Hands down the best customer service and the best knowledgeable! Mark went above and beyond ! The team as a whole is amazing! I will be returning to East again in the future and I hope my pal Mark is still around! Also if your looking for a great very well kept used 2019 pathfinder.. ask to see my old one! Ask for Mark! See ya at service time guys!

The employees at NCE were all courteous and helpful. They went out of their way to make sure we received everything we needed. This was by far the best experience I?ve had purchasing a vehicle from the time I pulled into the dealership to the time I drove away in my brand new Nissan Frontier.

I am very pleased with the service I received on my Rogue. They did everything I asked them to do and answered all my questions.

Great experience. I would highly recommend it. Laquesha was great

Michael was great. Very helpful and top notch customer service. The same can be said for all team members.

I didn’t think I would be able to trade my car in because I owed so much on the vehicle that I wanted to trade and I was afraid I would have to pay more down than I could afford. When I got to the dealership Mike Goza was walking into the dealership from the parking area just as I was getting out of my car. He asked if he could help me and I explained my situation. He took me inside to his desk and a few minutes later after getting my info & entering it in the computer he suggested the Murano based on the description of the type of vehicle I wanted. I didn’t know anything about the Murano but when I test drove it I loved it! Mike was great to work with. He didn’t pressure me, he was not intimidating (as many car sales people can be) & that meant a lot. I anticipate driving my Murano for years to come but when the time comes for another vehicle I will definitely return to Nissan of Chattanooga East & ask for Mike Goza! Not only was Mr. Goza one of the nicest & respectful salesman I have dealt with the other employees were nice & helpful also. Mr. Goza made this buying experience so easy & stressless. Other sales people would do well to learn from him. Tina Walters

They had just rolled the Rogue off the truck. We had been to Cleveland and down to dalton. Was headed home and took a chance to go by Nissan East. Saw it and got out to take some pictures before it got too dark. Salesman was going home and stopped to talk. Made an appointment for the next morning. Walked in walked out 1 hour. Happy wife, Happy life! You got to get CARTER!!!

Mark Spangler made buying our new Armada the best and easiest experience we could have hoped for.

This is the place to go if you want fast friendly service e when buying a car. The salesman was Mike and the finance manager was Mr. Teague. They were awesome to us. Their customer service skills are to be commended.

The regular oil change, along with a tire rotation which led to discovery of a nail embedded in a tire causing air leakage. The problem was addressed, and the tire fixed.

everything went great in and about a hour . and they gave me what I wanted for my trade in . great staff!

Carter was great

Jeff the service manager was great! I was passing through out of town . Headed to PCB. Had some car trouble on the interstate.He was able to get us in quickly for an evaluation. He was professional and thorough. We were able to get back out on the road and start our vacation! Thanks to the entire crew at Nissan Chattanooga East!!👍🏻🧰

Super nice, friendly, and helpful

Great experience for us. Carter and everyone we came in contact with was friendly and helpful. In this crazy car market, Carter went out of his way to get my wife the exact car she wanted. Happy wife, Happy life 😊

Ayden was the salesperson I worked with, and he was amazing. He took the time to listen to my desires for what I wanted in a new car. He explained things to me about was on the different vehicles I was looking at and how that related to the cost of the car. He was the best salesperson I had experience with while I was shopping for a new car. He took the time to contact me when what they had coming in and offered to set a time for me to come in and look at it. Ayden made me feel like a valued customer and I will absolutely recommend Ayden to my friends and family looking for a new vehicle. I would also recommend this dealership for the polite kind friendly people that I had contact with during the entire process of buying my new Pathfinder.

Truly the best car buying experience ever!! Laquesha took me on a super fun test drive. (My favorite part of this whole process!) Financing and paperwork was smooth. The entire staff took great care of me and answered ever question I had. I will definitely be back and will recommend them to anyone who needs a car! Ask for Laquesha and be ready to make an instant friend!

Just got a car from Nissan of Chattanooga East this morning, and it was a great experience for my first-time at a dealership. From over the phone interactions, emails, and in-person, the experience was pretty painless and even the paperwork went smoothly. Definitely gonna be coming here again. (But hopefully not for a long time.)

I found my BRZ listed for sale here and knew it was the one so I sent an email asking for information. Within the hour my salesman (Carter) was in touch with me and had the answers to all my concerns and questions. Since the drive to the dealership was over 6 hours I wanted to make sure everything was good to go before hand and Carter made sure all the details were taken care of and worked out days before my arrival. The process once at the dealership was quick, painless, and smooth. Huge thank you to Nissan of Chattanooga East and especially Carter for helping with this process and making it stress free. I wish all dealerships were like this one!!

Started online, talked on the phone and went to the dealership. All staff was friendly and got the job done in a timely manner

Awesome experience!!! The service my daughter and I received from Tom Faraday was excellent. He made the test driving of vehicles very convient. The time he spent with us and the patience he had, was so appreciated. Being able to test drive 4 different vehicles, gave me the chance to see the differences of them all. I drove off with a 2022 Nissan Kicks. How cool is that!!! I am beyond pleased with the purchase I made. My daughter also purchased her first car here & we both highly recommend Nissan of Chattanooga East !

Laquesha Wood is awesome! Met her Saturday while I was there with my sister and she did a very good job convincing us to get the 2022 Nissan Sentra SV! It came straight off the showroom floor and we fell in love with it! Thank you Laquesha for being so good to us!

Great experience, will buy another vehicle from this dealership without hesitation.

Came in, found the car I liked in no time at all, came to love it by the time the keys fell in my hand.

My rear brakes need done!

Completed sale & paperwork w/in 4 hrs & drove my new truck home that day.

We started our Nissan Search at Mountain View but promptly left after finding out they we’re adding $5k addendums. We headed over to Nissan of Chattanooga East where we met Mark Spangler who was terrific to work with. He helped us find the perfect car for our daughter in the price range we we’re looking for without using high pressure sales tactics. This is definitely the best Nissan dealership in town!

They are a good group of people to do business with. I was so impressed with everyone that helped me from used car manager to salesman to finance. I left with the car that I have been wanting for a long time.

Great experience from top to bottom. I was greeted at the door by Ayden and he stayed with me through the whole process. He showed me the cars I was interested in and didn't try to push me to others I wasn't interested in. He was very knowledgeable about all the new features on the vehicles(there were a ton) and walked me through them all. This is my third vehicle from Nissan of Chattanooga and there is a reason why. They always do a great job and Ayden was one of the best salespeople I have dealt with. Keep up the great work!

We just bought our new Rogue Sport today and I am in love with it. Carter went above and beyond to find exactly what I wanted and Jason made the financing an easy task. I would totally recommend Nissan of Chattanooga East and recommend that you ask for Carter.

This was a great buying experience. Mark Splanger did an amazing job, I had no intention of buying a car at this time. He answered all my questions and was very knowledgeable about my new Nissan Kicks.There was absolutely no pressure involved. I loved the color of the boulder grey, Great experience and sales consultant.

Great people very pleasant experience very helpful .. One of them deals where you call somebody make a deal over the phone. I had been looking for a older challenger or a wreck one to redo keep getting mailer poppin up on marketplace buddy showed me the car called and take to Anthony on the management team told him what I could do .HE WAS GREAT TOLD ME HE WOULD SEE WITH SOME DEALS WHAT HE COULD DO HE WOULD CALL ME BACK IN A HOUR OR TWO . 45min later he text me ask what time would I be there to pick up my car..WELL I pop in to pickup and pop out.. they already had all my stuff done. GOT THERE 5:00 GONE HAVING FUN IN MY CAR BY 6:00 GREAT FOLKS RIGHT THERE!!!!!!

Tom Faraday was easy to work with to get us what we wanted in a new vehicle. He went above our expectation of getting us the right price and make sure we were satisfied with our Nissan Rouge SL. It was good to have a person to help us understand our new car and including setting up our phones. They both did an excellent job.

Mike was very helpful and I would recommend him to my friends.

Mike Goza was incredible to work with. Found just what we needed for our grandson. Something affordable but more important reliable and safe for him to drive.

It was a pleasure dealing with out sales girl Alicia. She showed genuine concern with our particular situation and showed care for my husband's disability.

Lamar Langford is a wonderful salesman. He's extremely knowledgeable and very professional. He listened to my requests and went above and beyond to make it happen. He answered my questions thoroughly and was very patient. I felt comfortable, there was NO pressure, and this is the only Nissan location I will give my business.

Mike Goza is the guy to talk to. No pressure, goes out of his way to make sure you get what you want. We've bought 6 vehicles other last 4 years from him. All been good.

I was very happy with the Sales Department, my salesman (Mark Spangler) in the trade for my new Rogue. Answered all my questions, took care of my concerns, and left me with a good feeling regarding the trade. However, finance went very smooth with the exception of the pressure I felt to purchase extended warranties! After repeatedly replying "NO", finally, he decided to close the deal! I did not appreciate the pressure from the finance guy...NO means NO! Just because I am a senior woman doesn't mean you can pressure me into purchasing your warranties. Very happy with my purchase and would recommend this dealer without the pressure.

I bought a used vehicle from Nissan of Chattanooga East 5 months ago. The car ended up braking down and needing several thousand dollars in repairs. Will and Lamar went above and beyond to make things right and get me in a new vehicle without having to carry over any negative from the used car. Highly recommend Nissan of Chattanooga East!!

Good folks, pleasant buying experience, good price, quality used car.

prompt service and efficient help in purchasing our vehicle.

Very friendly atmosphere and Mark Spangler was very helpful in showing my all the perks and getting my car ready . David Teague was my F&I manager’s and he was very knowledgeable about my finances and what I needed to purchase a new car. Whole staff was great .

Great service! Adam Morgan was incredibly helpful, knowledgeable and kind. It was our first visit and he put our mind at ease. We will be returning for all necessary Nissan needs! Thank you !

I took my car to Nissan East to get oil change, I was due for the 45,000 miles maintenance so I decided to do that. Also needed some belts changed. Was told my car would be done around 4 so they gave me a ride home. I got a call an hour and half later said my car was done. So it didn't take that long . Sent someone to come pick up to take to dealer so I could get my car. I was very happy with the service.

I love the service department at Nissan of Chattanooga East! Since my first Murano in 2012 I have brought my vehicle here. They have always been so nice and helpful especially in my times of need. I will always recommend Nissan of Chattanooga east for this service!

Excellent. Everyone there was very knowledgeable and very helpful.

These guys are always great! Wouldn’t take my car anywhere else!

Went to several dealerships in the area looking to purchase a new Murano to no success, a lot of runaround talk. At Nissan of Chattanooga East I was promptly met on the lot by Mike Goza, he was very personable and professional with none of the normal BS. We discussed what I was looking for and pricing concerns and quickly astablished a workable agreement. The paperwork was completed in a timely manner and I drove away in my wife's new Murano. One of my best car purchase experiences, thanks Mike, great job! If you want to deal with a honest professional go to Nissan of Chattanooga East and ask for Mike Goza. PB

Jeff, my service provider, is always friendly and professional. They get my car serviced while I wait wait, in a timely manner. Highly recommend!

By far the best auto purchase experience I’ve had thus far. Mike was absolutely phenomenal from start to finish. He was patient, knowledgeable and got us an amazing deal. During our time in the dealership, all of the other employees were kind and engaging. I had several great conversations during the “paperwork hang-time”. I can and will absolutely suggest this dealership to my friends and family. Thank you again Nissan of Chattanooga!

The sales and finance team were very knowledgeable and respectful of our time.

Good quality cars backed-up by friendly and professional dealership. I highly recommend Nissan East of Chattanooga TN. It was the right choice all along! Elias Samaha

My sales person was awesome! She worked with me until we can up with a good price with getting upset with me being stubborn

Had a great experience with Chattanooga of Nissan East!

Highly recommend Anthony Robinson at Nissan East in Chattanooga. Anthony was so awesome to deal with a made buying a car fun and not stressful. If you want a fun, laid back, no pressure salesman. Thank you again.

I am amazed of how I was treated as a person coming in as a person coming out of chapter 7, I was treated the same as a per with a 1 credit and that made me feel special thanks Nissan, Carter was such a professional dealer from the time we walked in his office till we drove off in my brand new car, yay

awesome buying process will definatly go back

great buying process ease of access was second to none

Best car buying experience EVER...give Carter a call today...

Laquesha was very Non aggressive or pushy. She answered all my questions overtime as I worked through the decision process. And won me back from almost buying a Dodge. Worked with me and her team to get the deal and the truck I wanted!

Excellent service! Jeff Moson is my service advisor. With Jeff I can trust that everything gets done at the time agreed upon, I get a ride to/from my office, rates are reasonable and my car is washed after they're done! Jeff

You can't beat the customer service at Nissan of Chattanooga Everyone is friendly and professional and the service is excellent

Enjoyable experience, will be back for another new car

I was in the market for a Nissan Armada. I live in Birmingham Alabama. All of the vehicles in my area were over priced and the quality was lacking. I went onto autotrader and came across a 2012 a little outside of my budget at Nissan of Chattanooga. Alicia was awesome. She took a lot of pictures and there was not a lot of negotiation needed. I was able to get just what I was looking for. I drove 2 1/2 hours and the car was just what I was expecting. The transaction took 30 minutes. I highly recommend Nissan of Chattanooga.

Even without an appointment, I was in and out within 1 hour for oil change and maintenance.

I had an amazing experience at this dealership!! Mark Spangler helped put me in my new 2020 Nissan Kicks for a great price!! Thank you to everyone at Nissan of Chatt East!!!

Overall a great experience. It was smooth and professional al the way through.

The people here are very nice, add no pressure, and want to help you make a good decision.

I am amazed that they got me approved, with no pressure or attitude. They just had positive energy.

Sales person was professional and very knowledgeable of vehicle!

Experience of a lifetime! Alicia and David were professional and respected my time!

Easiest experience ever! We absolutely enjoyed the service that Mike Goza gave us this weekend. Mike out did his self to ensure that we left Nissan with a new car and a smile on our face. ⭐️⭐️⭐️⭐️⭐️

Excellent service from all the the team members, nice courteous , knowedgable and helpful

Great experience with Mark Spangler!

We had a great experience today at Nissan of Chattanooga East. Everyone there was so helpful! Ayden did a great job and even drove 45 minutes to get paperwork signed! Would recommend, and buy from them again!

Recognized the issue I reported was valid and immediately performed service under power train warranty. My 2017 Armada is running like new again. Also, the cashier I checked out with was the sweetest lady.

Respectful, truthful, very patient.

We had an awesome experience and Carter was very helpful and friendly !!!! I?m we would highly recommend anyone looking for a car to visit Nissan of Chattanooga east??

Everything! I can’t say enough about this dealership! BEST EXPERIENCE EVER!! See Mark Spangler! He is awesome and completely honest! They restored my confidence not only in car dealerships but in humanity today!

Great quality work on both Murano and Maxima vehicles. Have been using Nissan East for both purchasing and then maintaining vehicles since 1989. Have trusted this dealership for many years and have always been always had good luck with them.

Had an oil change and had a tire fixed that had a nail in it at Nissan today! Jeff was very helpful! Thanks Nissan!

Our salesman was Mike Goza. He was absolutely the best salesman we have ever dealt with. There was no pressure not was he pushy. He asked what we wanted in a vehicle and what we wanted our payments to be and met them. And not just once. We have bought 2 brand new cars from him in less than one month. Awesome buying experience!

Check them out.love vehicle so far

The salesman Lamar was very helpful he made sure he went over every detail about everything from the paperwork to the car he made me feel comfortable and that I could trust him and not feel like I was going to be overcharged for anything I appreciate that.

They are the best place to buy a car!

We enjoyed our purchase and working with the staff

What an amazing and easy car buying experience. Will Always go back to them. Sale are so patient and very knowledgeable about the cars. Will Highly recommend them to everyone.

This was the second time I've taken my high-mileage Armada to be serviced. I was once again impressed with the level of professionalism I experience with this dealership. Repairs took longer than anticipated but communication was great. Will definitely return.

The best dealership to work with in the Chattanooga and surrounding area. Chattanooga East went way out of there way to make this deal happen and the other deals I've have in the past few months happen. I went more then the extra mile for me business. The salesman worked with me and understood my position. You will not find a better group of employees to help solve my transportation needs.

This was the second time I've taken my high-mileage Armada to be serviced. I was once again impressed with the level of professionalism I experience with this dealership. Repairs took longer than anticipated but communication was great. Will definitely return.

They did an excellent job on my car. I will recommend this dealership for buying and service.

Everything completed as expected

Had a great experience purchasing our Rogue. Tony Boyle and entire staff assisted us in the purchase. If you’re in the market for a vehicle, I highly recommend them.

I love going here. The staff are very professional. I was told 3 hours to fix the problem and they only took 1.5 hours to complete the task.

When in town we always get our Rogue services here.

Happy with my car, and the salesman.

Waited a little longer than I wanted for my oil change but they now can send you a text on the status of your vehicle and suggest additional services. You can review it on your phone and accept or decline services as well as see the total...nice feature!

The work was done well at a fair price, and I was satisfied.

I made an appointment for an oil change. Showed up and was out in 45 minutes. Oil change, tires rotated and a car wash. Great service.

They got what you need no matter the timing! Excellent service Ask for Mike!

My oil change was fast and the waiting room very comfortable and spacious. Jeff and Teresa are very nice and efficient!

I always get the very best service here and respect at the highest level. I would recommend anyone to here !!!!!!!!!!

I loved the experience . Very fast and high quality service.

Had as pleasant a time as possible at a car repair place. Car was repaired in the time they said. Didn't add anything. Did miss the popcorn that is usually available.

Excellent service . I had been to another dealership and no one offered to help me . There the salesperson we?re happy to help. LaQuisha was awesome!

Always have good maintenance service and quick service time. The car wash you get is an added bonus! Jeff Moson always is upfront on what needs to be done now and what might be needed over time

Anthony Robinson was a great help in getting the car. He was very personable and I will recommend him to anyone wanting to buy a new Nissan.

We had car troubles while driving to the area for vacation. Mike McIntyre in the Service Department was awesome. We found us a part and had us up and running in 24 hrs. They handled all the warranty stuff for us. Also got us in to a rental for the day. Thanks for the great service and friendly staff! Tim and Angie Sullivan Des Moines, IA

I was treated like family rather than a customer. My car was stolen on a Sunday. Carter stayed on the phone Sunday thro Monday till my car was locate. Amazing Salesman.

I always shop Nissan of East TN because of your salesman Carter.

I waited until the afternoon and I pleasantly was in and out. Thanks

Excellent experience, excellent experience, excellent experience

Mike Goza the saleman. was friendly and knowledgeable and had the vehicle we wanted. It was a great experience.

Ayden was extremely helpful when purchasing my new Titan!! He knew all of the features that I was looking for and met every single one of them. We really appreciate your hard work!

Excellent service and staff. Very prompt service and wait time was not long at all.

Everyone was very nice . I was there about 2 hours got everything I wanted. Was very pleased.

Great service department. Completed service properly and in a timely manner. Professional.

It was a great experience for me I enjoyed the peoples and they all was very nice and kind

Anthony was a very nice and personable guy that helped me through the whole process,Financing was fast and easy.

I love my overall experience at the dealership. I got vehicle service for an oil change and had transmission service done as well. Friendly staff.

I HAD A GREAT EXPERIENCE WITH CARTER AT NISSAN EAST HE HAD EVERYTHING READY TO GO WHEN I GOT THERE TO TEST DRIVE MY CAR AND WHEN I LET HIM KNOW I WANTED THE CAR THE PAPER WORK WAS READY HE TOOK THE TIME OUT TO SHOW ME AROUND THE PLACE AND ALSO SHOWED ME HOW EVERYTHING WORKED ON MY CAR!! WILL BE ACK TO BUY FROM THEM AGAIN!!!

I loved my experience when I bought my truck

I had a great 1st new car buying experience. The salesman was genuinely interrested to find out exactly I wanted. He provided helpful info but was never pushy. it was a great experience for me.

Mark was very knowledgeable about the vehicle. Pleasant to deal with.

Took my car in for first service. Got to the service area at 930. I was greeted right away and told exactly what they would do to the car the cost and directed where to go to wait. Everyone was very accommodating. I’m pleased with the service.

My salesman Mike was friendly, professional, and very knowledgeable. He was very familiar with my new vehicle and was able to answer any question I had.

Aaron Grasty has an amazing work ethic!

very pleased overall. Carter was very easy to work with. Felt very comfortable as a single woman buying my car and never felt like I was being taken advantage of

AJ Bishop is the best! Answered all my questions when I had them!!

Carter was terrific. Quick, friendly and funny. Just our type of salesman. Came all the way from Loudon and it was worth the trip.

As always This dealership has always amazed me how they service your needs in a short amount of!

Oil change today, complementary car wash, with good communication and customer care.

Mike McIntyre the best service man. I always come back to this dealership also because of best service and no us points

Everything was awesome, felt like I was an appreciated and not just a number.

Mike Goza and staff were excellent at their job. They took their time went over all the paperwork and just overall experience was great.

Steve was very friendly and wants to do everthing he can to make sure you are happy with your Automobile and service .

Best car buying experience I?ve ever had. Could not recommend them enough

Service was good but having to wait so long was unpleasant.

The employees were very helpful and friendly. I was there for a scheduled oil change that took over 2 1/2 hours. I trust their work, and will continue to go there for maintenance.

The service is always good. The waiting area clean. Service rep is always courteous and listens. Mike McIntyre is the person who always waits on me and he is excellent. Only complaint today I waited 3 hours for oil change and filter and I was 2nd in line when they opened, but later found out they were short handed.

My experience was the best of the Nissan dealers i have been to .Three other dealers they did not compare . The salesman knowed about the car and did not bring manager out every few minutes very straight forward . My salesman was Carter

The staff is approachable and helpful. Never have had bad service here.

Excellent service. Friendly, helpful service personnel.

Went in for service. Looked around at a new Nissan Rogue and was treated rudely by Sales Rep. My wife is in the market for a new vehicle. We will go elsewhere.

Mike was great to work with got us where we needed to be

Service Manager, Chris was patient while I explained the concerns/issues I was facing. He explained to me what I needed and reviewed my protection agreement. Was in and out within 2 hours!

The waiting area and rest room facilities were very clean. Mike McIntyre was my service representative. As always Mike was polite and professional. I feel very comfortable when I go to Nissan and always get great service.

Friendly, courteous staff...will work with you. efficient service department

Friendly staff, great selection of vehicles, and will definitely buy from them again in the future.

Everyone was nice, although i did not like the fact that on the phone they tell you one price amd discounts, tgen when u get there its another price, story, amd discount. i feel NEVER promise a customer one price and discount amd then when the customer get there its a whole different deal, its like they are trying to play you. NOT GOOD

The customer service in the service area is excellent. Efficient and thorough in their explanations.

My Sentra wouldn?t start. After jumping it off I took it in for battery testing. They gave me a new battery and told me there was a recall issue that they took care of also

Great fast service. Everyone very professional and attentive

We bought a used 2019 Kia Soul+ for an excellent price at this car lot. Steve Sharp was extremely nice and helpful. He never made us feel unconfident in the dealerships honesty. The whole process went very smoothly. We tried to buy a car in Knoxville but Chattanooga simply has better prices. I recommend this Nissan dealership.

We bought a used 2019 Kia Soul for an excellent price at this car lot. Steve Sharp was extremely nice and helpful. He never made us feel unconfident in the dealerships honesty. The whole process went very smoothly. We tried to buy a car in Knoxville but Chattanooga simply has better prices. I recommend this Nissan dealership.

Very god service and communication during my car repair service

Everything they were very knowledgeable and Jeff in service department was very helpful and Lemar in sales

I recently moved to Chattanooga from Atlanta and I must say the service here is 100X better than it is in Atlanta. Jeff Moson is the BOMB DOT COME! He’s awesome, he communicates effectively and is very informative. I definitely recommend this location!! Thank you for the outstanding service!!!

Love my Rogue. Ready to start my adventures.

Ayden (sp?) was seriously the best. I walked in with a tight budget and walked out with a car within that budget. I never once felt pressured to buy a car outside of my budget. I was so nervous due to a previous bad experience somewhere else. Glad to say this was a completely different experience. Great first car buying experience. Thank you!

we got Nissan Kicks and love it. Those people was so nice and helpful. Steve Sharp is awesome and helpful with me to how it work with Nissan Kicks stuff with my phone hook up and set up.

My daughter just bought her very first car there today. Great service . Thank you Anthony and Jason for making it an easy experience.

I wouldn?t take my car anywhere else for service, but Nissan.

Everyone is very nice and they take the time to explain what is going on with my car. They even remember issues from my previous visit and ask about them also. Keep up the good work!

We were very impressed with Tom, our salesman. He made a buying experience as if we were part of their family. We will never buy from anyone else and recommend everyone to purchase their next car from Nissan Chattanooga East.

They treated me as if I was royalty. Salesman Tom made this purchase a pleasure.

My customer experience was great. They focused on me and my needs vice driving a sell at all costs. MG listened to my requirements for a vehicle and identified a totally unexpected solution which allowed me to get a new vehicle for much less than I expected.

Carter was extremely helpful and made me feel very comfortable in my decision. I?m new to the car buying process, so he was very informative and answered any questions I had!

Excellent service Jeff was prompt and courteous. I was in and out quickly, and Jeff kept me informed on the service of my car.

Usually the csr inspects the exterior of the car and the tires before signing. Other than that everything was fine. He did call when ready and reviewed the work that was done.

They solved my issue in minutes! Fast and courteous! Highly recommend

Mike Goza is amazing! very professional!

Mr. Anthony is an awsome sells man. He go beyond for you and he keep you up on your toes. He hasn't been there long as others but he'll do all he can to get you the car you can afford or the one you eant, but still comes down to how you are building that credit score....

I made the drive to Chattanooga when Nissan of Cleveland didn't want to sell a car at there advertised price.(aka bait and switch) The sales team at nissan of Chattanooga east went above and beyond to make a sale. as advertised in the deal I wanted This is the place to go to not be baited and switched. highly recommend

All was very good except the wait time was 45 minutes longer than stated.

What an experience! This was probably the easiest purchase of a vehicle EVER. Chatt East went out of their way to make sure when we came in we left pleased. Can?t say a negative thing about this facility or team!

I had absolutely no problems with them. They figured out the problem and fixed it in a timely manner.

Great service, nice employees

Jeff in the Service Dept is awesome. Always helpful and very polite and friendly. He is also very knowledgeable and knows his job. He goes above and beyond.

Quick and efficient service!..

Friendly service personnel who are diligent to please the customer. They are helpful and make sure my car is serviced on time and correctly!

So easy to schedule an appointment for my regularly scheduled maintenance and the prices were lower than I ever expected from a dealership. They had my car ready early and I got a free car wash!

Trucks great. Salesperson was great. Would purchase from here again.

We had browsed the used Nissans and after speaking with Morgan about the price, payment and options of buying a new car, we decided to look at the purchase of a new car. I chose the Versa because of the body style and comfort of the ride.

Very good Jeff did a great job in taking care of me

THE ARE FANTASTOC.AND VALUE therir CUSTOMERS VERY MUCH

Our salesman Anthony Robinson was amazing. He will go above and beyond to get you in your vehicle. If you're in the market for a car check him out, you won't regret it!!!!

The gentleman in the service are so polite and kind, the waiting is amazing with popcorn and water . The service was great . Though Amanda the lady you pay when you leave both times we have went is rude and takes away the amazing service Nissan is demonstrating .

Morgan was very helpful to us and did a great job!

My intire experience was great. My salesperson Lamar Langford was excellent.

Was pleased with the service and communication. Was told the previous visit that I might need new brake pads. Mike, the service advisor informed that new pads were not needed yet. Appreciated their integrity and honesty.

I have had nothing but good experiences with this dealership from my salesman Tom F, to the used car manager Barbie Vaughn, I have always been pleased. The mechanic is always on top of making sure my vehicle is safe. Thank you Thom A for going the extra mile to insure that my 130 mile trip each way to work will always be safe in my Nissan. I have bought 2 cars this year from this dealership & will continue to send my family back when they are in the market.

Mike is great. He always takes excellent care of my Murano!!

Was just browsing not intending to purchase at time. Nice sales people (Lamar and Shelly)/ good deals.

Great dealership and friendly staff. I would recommend this dealership to everyone I know.

I highly recommend Nissan of Chattanooga for service and being very helpful

Thanks Mike for a great experience.

Michael w. was the epitome of excellent customer service. He went above and beyond to make sure my mother was comfortable and happy with her purchase.

Best service in town and I never have issues

Sales associates are very polite. Service staff attend to needs promptly and went above and beyond to make sure car was repaired correctly and handled all paperwork. Very easy transactions no hassle at all.

Service department is great. I was having issues yesterday morning with my Titan and they made the repairs and had it back to me by 3:00 p.m. yesterday! And when you call you actually get to talk to a real person in service. Would highly reccommend.

Overall good experience, salesman were easy to work with

Great service and friendly. Good people to work with.

I always have a great service experience at Nissan of Chattanooga East. I feel the staff is honest and dependable.

we love Nissan of Chattanooga. we could take our car anywhere .but we trust and value their service dept. so this place is the only one we use and will continue to use them. Their fast and do great work and keep you informed about service while you wait.

Jeff Moson went above and beyond to get me a rental car when my vehicle was out of service due to a transmission problem. I was amazed they were able to get the new transmission in and installed in 3 business days! Great work everyone!

Always friendly, helpful, and most knowledgeable. Clear and complete answers to any questions. EXCELLENT Customer Service from Service Department Advisors and Sales Expertise by Carter S.

Our sales associate Mark was amazing. He was very knowledgeable about every SUV I drove. He let me do the talking about what I was looking for and why in a vehicle. With each test drive, he explained each feature with every SUV I drove right down to all the warranty questions I had. Never once did I get any I don’t know answers, or a push at any sale. Soon after a couple days of talking with Mark, and making up my mind about an SUV my husband and I choose a 2019 Pathfinder. Now I don’t know how each car shopper thinks, but I shopped around searching and bargain hunting .. and with Nissan of Chattanooga East you definitely will get what you want and leave with a happy price.. we had traded a car in and got a way higher trade value, a very nice protection plan (ask Mark!) no crazy pressure from financing to buy everything.. super welcoming staff.. no hounding phone calls from everyone under the sun at the dealership.. I asked to only deal with Mark and that’s what I was granted. Now on to Managers Kevin thank you so much for everything your team did to achieve a new loyal customer. Kevin only called me once checking up on our visit to Nissan East . I explained Mark was wonderful, but I needed to think about my decision.. he gave me my space.. he understood perfectly. The next day we walked away with new pathfinder. So if your looking for a CLEAN honest dealership look no further. Don’t buy into all the gimmicks on the radio stations .. of what they can promote and promise you . Because in the end each little “gimmick” discount does not apply because of this or that reason.. or we “can’t give you that price because “.. your credit.. you owe to much.. we can’t make a profit if we have to use this financial company crap .. yes I have heard it all .. No my credit is fine , but I was treated kinda rudely at other dealerships due to the negative equity I had on a previous car. AFTER I mentioned that everyones attitude changed with other dealers. Nissan East did an amazing job with giving us every discount possible and an amazing price on a NEW pathfinder .. a very good interest rate for what roll over we had.. we will be back!

Thank you to Tom Faraday for all his help as I purchased my 2017 Frontier a few weeks ago. Thank you to the finance office for working with me and being so friendly. The over all experience was excellent. Thank you

Tommy Faraday was a very helpful and nice sales man. He contacted me when I was searching and stayed right with me. I came in to view the truck and he was very knowledgeable about the truck and the process. I will refer others to Tommy in the future. He made the buying experience easier.

I worked with Tom and Jason. The entire process was smooth and faster than I thought it would be. There was a tiny repair that I requested to be done and they contacted me to set it up right away as promised. Both employees were knowledgeable in their departments and answered all of my questions. No negative things to say. Highly recommend this dealership!

Great customer service and great customer atmosphere

Very pleasant experience...will definitely use this dealership for all needs

The service I received was excellent!

Mark and all the Guys at Nissan of Chattanooga east are fantastic! Super nice and treat you like a person not another number. I will certainly recommend this dealership to anyone looking for a new car. super clean too

I received great customer service from everyone on my visit. Everyone was so nice and helpful!

Great customer service every time I go

Somewhat. Tired of all the recalls on my car. I know it’s not the dealerships fault though. I was promised the salesman that sold it to me would vacuum my car every time I brought it by but that never happens. Why tell me that and then never do it?

GREAT STAFF. FAST SERVICE AND INFORMATIONAL. WOULD RECOMMEND SHOP TO ANYONE WHO NEEDS SERVICING THEIR VEHICLE.

Adam was awesome to work with, made the whole car buying experience great!

Even for routine visits for regular scheduled maintenance, the Service Department treats customer with the utmost respect and courtesy!

Great customer service,I’m always very satisfied with the work they do for me they go out of their way to help me

Great service, and great people

No pressure, knowledgeable staff, some of the best coffee in a spacious, comfy lounge.

Morgan is an awesome salesperson. She showed me how to put android auto on my phone to upload and have a navigation system in me Ford 2018 Ecosport. Everyone there really made you feel special. I recommend Nissan of Chattanooga East to everyone. There is no better place in the city to purchase your next and every other car after that. 💓💓💓

Morgan is a jewel. My car did not have the navigation system in the ad. BUT!! Morgan showed me how to download android auto and by using my phone as my navigation system it works beautifully. I even has my previous places saved. Morgan again you are awesome. See you Saturday.

I have purchased multiple cars from Nissan and this last experience was one of the best. If you need or just want a new or pre-owned car, please visit them and ask for Mike Goza, he is one of the best. All of their staff are very friendly and make you feel at home.

Very smooth from start to finish very good experience

Best car buying experience ever! Mike Goza and their staff worked extremely hard to get me and my family the best deal possible! Treated us great and didn't put high pressure on us like other dealerships have in the past. We also got best value for our trade in vehicle. Cant say enough good things about these guys, but I can say that we were pleased enough to buy a second vehicle a week later!

Great service from the moment I pulled in. I was greeted within a few moments and made to feel as though I was their only client. Mike Goza was awesome at explaining things and answering my questions and most of all, he was never pushy like you find at some other dealerships.

Great service and they try to really work with you

No pressure but very helpful and friendly.

Prompt and friendly service! Professional people! ☺️

Always a pleasant experience. Garrett was very professional. He kept me updated about the status of service and made recommendations.

The overall service was very good. Normally the Rep. goes over tires,brakes or overall issues. No mention of anything when checked out.

Oil and filter change was handled well and somewhat quickly.

Quick and everyone was very helpful.

It was smooth and the experience was easy. The sales person did great

Mike McIntyre continues to do a great job when I bring my car in for an oil change.

Everyone is friendly and professional. Completely satisfied with service department.

the service department is great at Nissan of Chattanooga east

Always professional and compassionate!

Everyone at Nissan is so nice. When I take my car in for service they go over everything with me. They always wash my car without me asking them too. I wouldn’t take my car anywhere else.

Always A GREAT Experience

Took a little longer than expected, but overall easy process with a lot of help from Brian.

By the time the wrecker actually got my car to the dealership is was well after 4 pm and I knew nothing would happen until the next day. I received a phone call at shortly after 8 am the next morning informing me that they had found time to diagnose my car & they were ready to get to work if I was willing to proceed. I obviously gave the thumbs up to proceed & by 10 am it was ready for pickup. The part that my car needed wasn’t a common repair part but they had it in stock. The dealership was extremely courteous and nothing but professional. They had me back up and running really fast & I actually got some good news when I went to pick it up, they give military discounts which saved me over $110 dollars. I’m extremely satisfied with this dealership.

Buying my first new car was a smooth experience, thanks to Carter and others.

Very nice service department and employees Will continue to come here for service

Excellent, thorough work. Professional.

very happy with the customer service I was provided. Sales Representative was very knowledgeable and helpful.

Easy to find the Nissan Dealership and Great service.

while traveling cross country I had car issues. I stopped at this dealer and was glad I did! they got me in quick and got me back on the road in a very short time. The facility was beautiful, clean, and the people were fantastic. I wish I had purchased from them

Good staff, and help pleased with the purchase of a used 2012 red dodge charger, my daughter was anchus the her car. Thanks to Steve sharp and management team.

Great service!!! The only shop I trust to do a good job.

Price was fair and the process of purchasing a used car was simple.

Been going there for a long time. Have had no problem except this time it took a little over 2 hours to get oil changed. This is a little excessive. How ever the service personnel are great!!!

Nissan of Chattanooga East has the most experience service tech that anyone could ask for. They are the most intelligent servicemen or servicewomen of any dealership in Chattanooga!!! Thanks Nissan of Chattanooga East for taking care of my vehicle on my servicing!

I feel like everything was done that could be done by the dealership to make this purchase happen!

Great job, everyone is nice and knowledgable. Car was ready when promised.

Good experience . Would shop here again and recommend to others.