We bought a used 2019 Kia Soul+ for an excellent price at this car lot. Steve Sharp was extremely nice and helpful. He never made us feel unconfident in the dealerships honesty. The whole process went very smoothly. We tried to buy a car in Knoxville but Chattanooga simply has better prices. I recommend this Nissan dealership.

We bought a used 2019 Kia Soul for an excellent price at this car lot. Steve Sharp was extremely nice and helpful. He never made us feel unconfident in the dealerships honesty. The whole process went very smoothly. We tried to buy a car in Knoxville but Chattanooga simply has better prices. I recommend this Nissan dealership.

didnt think I would be able to get anything with my credit..but.. they did it and I have a low down payment and I am so excited to get something I have been wanting for awhile now.. THANK U GUYS SO MUCH. Steve and Mike Are Great.

I bought a 2019 Nissan Kicks here a few weeks back. Morgan was great to work with. She was very knowledgeable about the vehicles. I got a great deal in the price with the extended warranty. They even threw in an extra key fob at my request. Great service!

I was extremely happy with my experience. I have a warranty vehicle and they didn't have a loaner so they got me a rental car. The lady that helped me was super friendly and knowledgeable about what was needed. My experience could not have been better.

Steve and Mike were so friendly and helpful. Love my new Rogue!

Mike G. was very helpful and friendly. He worked out a great deal for me on a new Rogue. I would highly recommend Mike and Nissan of Chattanooga East.

Ayden Haley made our purchasing experience the absolute BEST! He was knowledgeable, attentive and his customer service was excellent! Me made sure any and all questions were answered about our New Vehicle before we left the Car Lot! He also followed up to check and make sure we were happy with our new vehicle a few days after our purchase! If your in the Market for a New Car definitely go see him!!! Thanks Ayden!! -Terron Mills

Blew a tire out of town. They were able to find me a tire and mount and balance in a few hours so I could be on the road again.

This was my first service opportunity for my Rogue - bought in Nov. 2019 --- Jeff did a great job explaining some questions I had and was very attentive to my service needs.

Ayden Haley made our purchasing experience the absolute BEST! He was knowledgeable, attentive and his customer service was excellent! Me made sure any and all questions were answered about our New Vehicle before we left the Car Lot! He also followed up to check and make sure we were happy with our new vehicle a few days after our purchase! If your in the Market for a New Car definitely go see him!!! Thanks Ayden!! -Terron Mills

Our Titan was serviced for an oil change and tire rotation. I was greeted promptly and courteously. Waiting time was reasonable for the service as was the price.

Very god service and communication during my car repair service

Mark our sales rep met us as soon as we pulled up. He helped us find the person I had spoken to previously. He got a Rogue S. for us to test drive , but then we decided to try an SV Rogue. He demonstrated all the features for me first and then I drove it. He answered all my questions and more. He was very helpful!

Everything they were very knowledgeable and Jeff in service department was very helpful and Lemar in sales

It was awesome

I needed a new tire on my 2019 Rogue, due to a nail. I was traveling and not familiar with Chattanooga area. Jeff Moson, your service advisor, was so helpful. He not only took care of the tire, he provided transportation so my trip wasn't ruined by missing my gradson's baseball tournament. Also upgraded my car phone system which I was having problems with. I failed to do the upgrade. I highly recommend your dealership. Nice and clean facility , with pleasant positive staff. Jessie in Kingsport, TN 37660

Love it 😍♥️

Was not planning on buying a car that day but the salesman and staff made it a great process!!!

I appreciate Jeff for going above and beyond, also being very understanding! He communicates effectively and very informative.

Great service and good customer

I recently moved to Chattanooga from Atlanta and I must say the service here is 100X better than it is in Atlanta. Jeff Moson is the BOMB DOT COME! He’s awesome, he communicates effectively and is very informative. I definitely recommend this location!! Thank you for the outstanding service!!!

Steve Sharp excelled in the sales process. Knowledgeable. Helpful. Great service.

My experience was excellent. Everyone was very helpful and nice. It was my first time ever buying a new car and everyone helped me to understand everything about the car I was buying. They also made me feel really comfortable and explained everything to me in great detail. I highly recommend if you are looking to buy your first new or preowned car this is the place you need to go too. Because everyone at Nissan of Chattanooga East will get you in a car that you will love.

Tom Faraday is awesome!!! He was not pushy at all, and I can't say enough about how pleased I was with everything.

Go see Morgan if you want a new car! She went out of her way to explain everything and was such a huge help. She knows her job well!

Friendly staff!

Drove 2 1/2 hrs to see Steve at Nissan of Chattanooga East, we’ll worth my time will be back soon tks !

Was good but takes more than One hour every time.

Love my Rogue. Ready to start my adventures.

Ayden (sp?) was seriously the best. I walked in with a tight budget and walked out with a car within that budget. I never once felt pressured to buy a car outside of my budget. I was so nervous due to a previous bad experience somewhere else. Glad to say this was a completely different experience. Great first car buying experience. Thank you!

I dealt with Mike and Brice on purchasing a car recently and had a wonderful experience. They both were very professional and made the process run smoothly. I will certainly come to them again next time I need a car.

Enjoyable shopping and buying experience. Carter Swetmon is extremely knowledgeable about the Titan Pro-4X. Will (Manager) was low key and straight forward as to how low they could go in our negotiations. Did not feel pressured at any time during the process. Nissan's Finance person was also very knowledgeable and was able to explain each line-by-line charge and discount. All in all, they made an excellent Team. They were also helpful in directing me to local companies that supply after-market brush guards and locking truck beds (both necessary for me).

Very friendly and knowledgeable. They are not pushy. Will work with you to get the payment you need. Thanks for all of your help.

Great place

Always provides excellent service!

Love going here and. My favorite service advisor Garrett Shaw.. intelligent and courteous young man.

we got Nissan Kicks and love it. Those people was so nice and helpful. Steve Sharp is awesome and helpful with me to how it work with Nissan Kicks stuff with my phone hook up and set up.

My daughter just bought her very first car there today. Great service . Thank you Anthony and Jason for making it an easy experience.

This dealership went over and above the sell to help me with my need for the right vehicle. They worked with me one my first trade and a few weeks later worked with me again on my next trade. It's unreal that a dealership is willing to do this kind work to go above and beyond what they ever should have.

I wouldn?t take my car anywhere else for service, but Nissan.

Everyone is very nice and they take the time to explain what is going on with my car. They even remember issues from my previous visit and ask about them also. Keep up the good work!

All went well

We were very impressed with Tom, our salesman. He made a buying experience as if we were part of their family. We will never buy from anyone else and recommend everyone to purchase their next car from Nissan Chattanooga East.

A salesman by the name of Tom really brought it all together. He was quick. He got us the deal of a life time on a new 2020 Rogue. Everyone needs to go and have the family kind of feeling while waiting. I know for a fact that anyone who goes will not be disappointed.

Service was good.

Excellent service and experience all around.

Great help

We went in too look at a car for our mother-in-law and we were looking at the versa first with safefy and cost being foremost in our minds. Mark Spangler is the salesman that helped us and was extremely thorough and patient. He also showed us a 2019(new) sentra that we hadn't seen and it was more roomy and cheaper actually than the 2020 versa. After trying out both vehicles we went with the sentra because it was more to her liking than the versa. Thank you Nissan and Mark for your help.

Routine but nice.

Quick but effient service

These guys are awesome! Superior customer service and the best prices around!

They treated me as if I was royalty. Salesman Tom made this purchase a pleasure.

My customer experience was great. They focused on me and my needs vice driving a sell at all costs. MG listened to my requirements for a vehicle and identified a totally unexpected solution which allowed me to get a new vehicle for much less than I expected.

Carter was extremely helpful and made me feel very comfortable in my decision. I?m new to the car buying process, so he was very informative and answered any questions I had!

Mike was great. We told him exactly what we wanted and he presented us with all of our options and found the perfect car for us.

Good service

Excellent service Jeff was prompt and courteous. I was in and out quickly, and Jeff kept me informed on the service of my car.

Just bought a new car. I had a great experience and the customer service was outstanding.

My wife and I just purchased our third vehicle from Nissan Chattanooga East. Everyone from the sales team, finance and service department is top notch and great to deal with. They really make the whole process a pleasant experience. Our salesman Steve was great and we would definitely recommend him to anyone.

Usually the csr inspects the exterior of the car and the tires before signing. Other than that everything was fine. He did call when ready and reviewed the work that was done.

Had a fast service

Mike McIntyre was especially helpful by spending time finding the root issue rather than a bandaid. Really enjoyed his service and will be back because of him. All of the service has been done in a timely manner, professional, and always well communicated. Chandler Stephenson and Matthew Overby

They solved my issue in minutes! Fast and courteous! Highly recommend

Mike Goza is amazing! very professional!

Had a bad experience with mtn view Nissan , Nissan of Chattanooga took care of that problem and turned it into a pleasurable experience so don't waste your time in Cleveland go straight to the only local Nissan dealership that wants your business at Nissan of Chattanooga east

Jeff is the best service tech in the shop. Work is done on time with no drama. Sales department just as good.

My Rogue wouldn't start, so I had it towed to Chattanooga East. They had me diagnosed and fixed in less than 3 hours and the level of communication was phenomenal. They were far faster and communicative than any car place I've been in the Atlanta area.

We had a wonderful experience at Nissan of Chattanooga East. If you go, be sure to ask for Anthony Robinson. He was hands down the BEST salesman I have ever dealt with. Super nice, very laid back, very caring and such a positive attitude. He made sure I got what I wanted and helped out anyway he could to make sure my experience was perfect and dress free. Thank you so much Anthony!!

very professional and willing to listen to my needs and concerns

Mr. Anthony is an awsome sells man. He go beyond for you and he keep you up on your toes. He hasn't been there long as others but he'll do all he can to get you the car you can afford or the one you eant, but still comes down to how you are building that credit score....

I made the drive to Chattanooga when Nissan of Cleveland didn't want to sell a car at there advertised price.(aka bait and switch) The sales team at nissan of Chattanooga east went above and beyond to make a sale. as advertised in the deal I wanted This is the place to go to not be baited and switched. highly recommend

All was very good except the wait time was 45 minutes longer than stated.

Excellent treatment

My service rep is Jeff. For the past three visits, I've worked solely with Jeff. He is extremely professional, explains all options, treats me with respect and above all doesn't talk down to a "elderly women" like most garages do. I will continue to have Nissan East see to my maintenance needs - as long as Jeff is working there. :-)

Friendly employees and nice place to wait for service.

What an experience! This was probably the easiest purchase of a vehicle EVER. Chatt East went out of their way to make sure when we came in we left pleased. Can?t say a negative thing about this facility or team!

Steve was a a great help. Solid salesman.

Very nice staff and efficient.

Slow service turn around

I would recommend service at Nissan of Chattanooga East because even though they may recommend a repair/service which you had not requested there is never any pressure to follow their suggestion/recommendation. Also when I inquired about purchasing a new set of tires, my service rep clearly explained all my options, he did not try and sell me the most expensive set. They have a very clean and comfortable waiting area with free wifi and free snacks.

I had absolutely no problems with them. They figured out the problem and fixed it in a timely manner.

Great service, nice employees

I made an appointment for my 2017 Nissan Pathfinder for my driver side front window. This was my second time bringing my Pathfinder in for the same thing. But Jeff service advisor really help me out with my problem along with my key remote. He informed me that it was still under warranty. Every time me and my husband takes our vehicles in for service everyone is so friendly and treats us like family, but Jeff Moson is my go to guy. We have purchase 3 vehicle from East Nissan that's how awesome they are their.

The reps at the service center are so knowledgeable, couple that with great personalities and the eagerness to help amd make sure everything is taken care of for you, this is the place to come. I had to go out of the country when I took my car to them and they fixed it and got my car taken care of before I got back home and communicated with me both via phone and email. Nissan East is THE BEST!!!! ❤❤❤

Buy a new (to me) car went great. I wasn't expecting to do a trade-in, just wanted to check out a truck they had on the lot, though I had thoroughly researched it beforehand. They gave me a fair trade-in value and we worked out a deal. The salesperson even helped me clean out my trade-in, in the cold!

They made me a great deal on a Versa. Definitely go here and avoid that awful place on the other side of town.

The staff at Nissan East are very professional and I am very pleased on how they had taken care the issue concerning my car. Thanks Bridget Gregory

Jeff in the Service Dept is awesome. Always helpful and very polite and friendly. He is also very knowledgeable and knows his job. He goes above and beyond.

Great people. Excellent customer service. Service department is really awesome. Jeff it's a great guy

Quick and efficient service!..

Very professional and timely. Courteous young man shuttled me to do a little shopping while my car was being serviced and picked me up as soon as my car was ready.

Friendly service personnel who are diligent to please the customer. They are helpful and make sure my car is serviced on time and correctly!

So easy to schedule an appointment for my regularly scheduled maintenance and the prices were lower than I ever expected from a dealership. They had my car ready early and I got a free car wash!

Mark is a great asset to your dealership, he is very professional and he knows is products.

Trucks great. Salesperson was great. Would purchase from here again.

I did my research and Nissan of Chattanooga East had the car I wanted and I hoped at the price I wanted to pay and Shelly Huth and Carter were able to meet my expectations and I am very satisfied.

Morgan was very helpful in our decision to purchase a new vs used car. Morgan is a very nice and non-pushy car sales person.

We had browsed the used Nissans and after speaking with Morgan about the price, payment and options of buying a new car, we decided to look at the purchase of a new car. I chose the Versa because of the body style and comfort of the ride.

It was easy to work with them. I enjoyed working with Tom, he is excellent at his job.

Service guys are all so friendly and efficient. Waiting area is nice. Overall a pleasant experience.

Great deals

I absolutely love my new Rogue Sport! Thank you Tom Faraday for all your help and Jason in Finance for your promptness and professionalism. Shelly was a real sweetheart and was a tremendous help in Tom’s absence.

Very good Jeff did a great job in taking care of me

Brought my truck in because the rear tail lights were out. Troy, in service, was very helpful and had the problem diagnosed and fixed very quickly. The guys in service were great.

Everyone there was very nice.

They were able to get payments that were affordable. Carter and Steve were very helpful.

THE ARE FANTASTOC.AND VALUE therir CUSTOMERS VERY MUCH

Everyone was nice

Our salesman Anthony Robinson was amazing. He will go above and beyond to get you in your vehicle. If you're in the market for a car check him out, you won't regret it!!!!

All staff very friendly, knowledgeable, and made me feel comfortable. They explained every everything and was very courteous as they explained.

The gentleman in the service are so polite and kind, the waiting is amazing with popcorn and water . The service was great . Though Amanda the lady you pay when you leave both times we have went is rude and takes away the amazing service Nissan is demonstrating .

Morgan was very helpful to us and did a great job!

I had a recall that came in mail and called Nissan of Chattanooga East to have my car updated. They took me in same day I called. They have always treated me exceptionally nice. I am so happy to have bought my used car at Nissan and the car saleswoman Morgan calls just to check in on me and see if I need a free car wash. I love that car dealership

Service adviser was professional, friendly and helpful in overall assessment of services. Good experience with serving of vehicle.

My intire experience was great. My salesperson Lamar Langford was excellent.

Was pleased with the service and communication. Was told the previous visit that I might need new brake pads. Mike, the service advisor informed that new pads were not needed yet. Appreciated their integrity and honesty.

Garrett was exceptional in his promise to have my car ready at the time I needed it. Great job!

I have had nothing but good experiences with this dealership from my salesman Tom F, to the used car manager Barbie Vaughn, I have always been pleased. The mechanic is always on top of making sure my vehicle is safe. Thank you Thom A for going the extra mile to insure that my 130 mile trip each way to work will always be safe in my Nissan. I have bought 2 cars this year from this dealership & will continue to send my family back when they are in the market.

This is the second vehicle that we have purchased from Nissan of Chattanooga East. Each time that we have been to the dealership, we have been met by the friendly employees asking how they can be of help. Having been to other companies dealerships, where the employees try to pressure you into a sale and stay with you trying to get you to buy. With Nissan, there is not any pressure from the salesman or the dealership. They let you look around, and are nearby if you have any questions. The entire staff is professional and friendly. We were introduced to the general manager, who is very helpful and nice to speak with. We will definitely be going back to purchase our vehicles again in the future.

Mark Spangler was excellent and patient. He had to show me several cars before I chose mine. He never lost patience w/ me. I appreciate that Carter allowed me to look at a competitor and come back. I had to make sure I had seen all the ones on my short list. I know I have chosen the right dealership and the right car for me. It was a wonderful experience. Even Will in finance was thorough and explained every detail. Great experience

The friendly atmosphere and assistance

Always get my car serviced here and get my car washed! Always friendly staff and good service

Very helpful

I had to bring my 2017 Nissan Rogue into the dealership to get a new battery. They didn’t require me to have an appointment. The wait was long but everyone at the dealership was very kind and helpful. I had my two year old daughter with me so I was trying to entertain her during our wait. Thankfully the dealership has a great kid friendly area with toys, books, tv along with fully stocked snack bar, popcorn machine, bottled water and coffee (thank goodness for coffee!). No one wants to go to the dealership for services with a toddler but it wasn’t too painful. The accommodations were appreciated given the circumstances. The knowledge of the service staff was helpful and precise. They answered all my questions and made me feel like I was being heard. The checkout process was quick and easy. And as usual, since I purchased my car at the dealership my car got a complimentary wash. (Can’t go wrong with that!)

Excellent service even when I go for my free car wash. Thanks Carter.

Mike is great. He always takes excellent care of my Murano!!

very informative, helpful, and very professional, Micheal is very plesent to work with.

I had an appointment but got there an hour early so overall I was done by what my appointment time was and on my way home.

Morgan is the best! We got a car we loved for a good price. Also meet some of the service techs who were super nice as well.

Was just browsing not intending to purchase at time. Nice sales people (Lamar and Shelly)/ good deals.

Great dealership and friendly staff. I would recommend this dealership to everyone I know.

The Sales Manager Steve was great. He was very professional and did not pressure us on the sale.

I took my vehicle in due to an unfamiliar sound. The service department listened to me with full intention of resolving the issue with my car. They diagnosed and fixed the problem in a very timely manner. Will always bring my car to them in the future.

Tom did a fantastic job everyone was super nice and the process was extremely fast and simple plus the play area for children is nice a lot of dealerships don’t have that but Tom made the whole thing come together he did a fantastic job

I highly recommend Nissan of Chattanooga for service and being very helpful

Great service...clean waiting room with great popcorn!

Fast courteous service

Excellent service as always

My experience with Nissan is always good. I don't go anywhere else to have my BABY serviced. They have a record of repairs from the first day I bought her. She had two miles on her. I put the other two miles on her when I test drove her. That was in 2011. The service department tells me what I need according to the mileage on my truck and tells me when to expect major repairs when I reach a certain mileage. My repair guys ROCK!!

Thanks Mike for a great experience.

Very pleasant, it feels good to know you are remembered as a returning customer instead of just another "number". My service guy and the cashier that took care of me were awesome. So thank you guys for making us customers feel important.

Made the mistake of going to MTN View Nissan for service and boy did I learn my lesson. Waited 2 hours for oil and an estimate. Save yourself the time and go to Nissan East. They’re much more respectful and actually update you on things. Also shoutout to carter for selling me my car and always making me a priority!

Well I’m changing my review to a positive one because of Garrett Shaw in the service department. He takes time to learn his repeat customers names and to me adds value to the Nissan brand just by being personable. I’ve had my issues with this store but they have been fairly addressed. I wait in line for Garrett even if someone else is available, just cause I know he will understand my expectations and exceed them.

They went above and beyond to meet my needs and explain everything to me. As a first time car buyer, I felt very taken care of and happy with my experience. Would highly recommend this dealership!

Great service.

Smooth and fast service

Michael w. was the epitome of excellent customer service. He went above and beyond to make sure my mother was comfortable and happy with her purchase.

Mike Goza, went above and beyond to accommodate me while I was looking for a car. He was courteous, professional, and took 99% of the stress out of purchasing a vehicle. 11/10, would recommend him to anyone.

Best service in town and I never have issues

Sales associates are very polite. Service staff attend to needs promptly and went above and beyond to make sure car was repaired correctly and handled all paperwork. Very easy transactions no hassle at all.

Nothing, everything was perfect...

As long as I have been dealing with this Dealership I have never had a problem!!!

Wonderful service department! I wasn't talked into services I didn't need and they did a wonderful job explaining everything. Great pricing and friendly staff. I will definitely be back!

Great service

The team at Nissan of Chattanooga East are awesome

I have bought one car and had three cars serviced here. They have the most helpful staff of any organization I've dealt with in Chattanooga.

Jeff Moson was very knowledgeable with my Kicks. Even pointed something that the body shop missed (not Nissan's) . Took pictures of a Nissan Kicks on the for my information and proof on how and what it should like!!!

Service department is great. I was having issues yesterday morning with my Titan and they made the repairs and had it back to me by 3:00 p.m. yesterday! And when you call you actually get to talk to a real person in service. Would highly reccommend.

Overall good experience, salesman were easy to work with

Great service and friendly. Good people to work with.

Quick and easy process. Thanks

I always have a great service experience at Nissan of Chattanooga East. I feel the staff is honest and dependable.

Sales people are great, thanks yall!

we love Nissan of Chattanooga. we could take our car anywhere .but we trust and value their service dept. so this place is the only one we use and will continue to use them. Their fast and do great work and keep you informed about service while you wait.

Lamar was extremely helpful!

Good car buying experience! They salesman Michael really worked hard to make a deal. I couldn’t be happier.

All of the staff I interacted with was kind, fast and couldn’t ask for a better team to maintain and fix your Nissan.

Jeff Moson went above and beyond to get me a rental car when my vehicle was out of service due to a transmission problem. I was amazed they were able to get the new transmission in and installed in 3 business days! Great work everyone!

My Nissan Rogue save my life two times the last time I totaled it in a rollover crash and walked away without a scratch. We went and bought the exact same car we would have been stupid not to. They treated us like family gave us everything we asked for and I just can't say enough good things about the Rogue

Meaghan C. was awesome.

Always friendly, helpful, and most knowledgeable. Clear and complete answers to any questions. EXCELLENT Customer Service from Service Department Advisors and Sales Expertise by Carter S.

Our sales associate Mark was amazing. He was very knowledgeable about every SUV I drove. He let me do the talking about what I was looking for and why in a vehicle. With each test drive, he explained each feature with every SUV I drove right down to all the warranty questions I had. Never once did I get any I don’t know answers, or a push at any sale. Soon after a couple days of talking with Mark, and making up my mind about an SUV my husband and I choose a 2019 Pathfinder. Now I don’t know how each car shopper thinks, but I shopped around searching and bargain hunting .. and with Nissan of Chattanooga East you definitely will get what you want and leave with a happy price.. we had traded a car in and got a way higher trade value, a very nice protection plan (ask Mark!) no crazy pressure from financing to buy everything.. super welcoming staff.. no hounding phone calls from everyone under the sun at the dealership.. I asked to only deal with Mark and that’s what I was granted. Now on to Managers Kevin thank you so much for everything your team did to achieve a new loyal customer. Kevin only called me once checking up on our visit to Nissan East . I explained Mark was wonderful, but I needed to think about my decision.. he gave me my space.. he understood perfectly. The next day we walked away with new pathfinder. So if your looking for a CLEAN honest dealership look no further. Don’t buy into all the gimmicks on the radio stations .. of what they can promote and promise you . Because in the end each little “gimmick” discount does not apply because of this or that reason.. or we “can’t give you that price because “.. your credit.. you owe to much.. we can’t make a profit if we have to use this financial company crap .. yes I have heard it all .. No my credit is fine , but I was treated kinda rudely at other dealerships due to the negative equity I had on a previous car. AFTER I mentioned that everyones attitude changed with other dealers. Nissan East did an amazing job with giving us every discount possible and an amazing price on a NEW pathfinder .. a very good interest rate for what roll over we had.. we will be back!

Very nice people, extremely helpful!

The saleswoman was great in the purchase of my new car. I had to take my car in today for a warranty repair and the service was great. I appreciate the hospitality extended to me. I have enjoyed my experience at Chattanooga East Nissan.

Best care buying experience I've ever had. Thank you Tom and Mike!

Awesome group of people

Bought our very first new car here! With the help of Morgan and her team. I got to say I was very demanding and persistent on what I needed in my car and communication was always prompt,professional and productive! Never felt pressured and we highly recommend Nissan of Chattanooga East!!!

Thank you to Tom Faraday for all his help as I purchased my 2017 Frontier a few weeks ago. Thank you to the finance office for working with me and being so friendly. The over all experience was excellent. Thank you

Tommy Faraday was a very helpful and nice sales man. He contacted me when I was searching and stayed right with me. I came in to view the truck and he was very knowledgeable about the truck and the process. I will refer others to Tommy in the future. He made the buying experience easier.

The staff is very nice. Thanks for all the help Morgan.

very interested stuff

I worked with Tom and Jason. The entire process was smooth and faster than I thought it would be. There was a tiny repair that I requested to be done and they contacted me to set it up right away as promised. Both employees were knowledgeable in their departments and answered all of my questions. No negative things to say. Highly recommend this dealership!

I have always had a good experience at this dealership.Good folks that worked with us to get us in the vehicle we wanted.

Morgan was Awesome!!!

Great customer service and great customer atmosphere

There was nothing they could have done better.

The only thing would be faster paperwork although they were really busy. Jason Beasley did a great job explaining the things that I had to sign. Carter was the best salesman I have ever dealt with. He was so knowledgeable but not pushy & that was very important to me. Nissan of Chattanooga East is great. I had rented a Rogue for a day a few months ago & Tonga was so helpful in that. They have a great crew working there & Carter needs a raise!

Ask for Mark Spangler! I can't believe the true effort this guy puts in making sure his customers find what they want... you'll go far Mark!!

Very pleasant experience...will definitely use this dealership for all needs

Great facilities and excellent service. Good place to still do business work while you wait

Very clean, nice waiting area, Nothing was done with out my prior approval

Everyone is so nice and friendly

I had the pleasure of working with Morgan, and she was fantastic! Great product knowledge and very friendly. Will definitely recommend Morgan to friends and family!

My experience with the service department was great. Service Advisor Jeff Moson was great. He was professional, knowledgeable, and respectful. I would give him a score of 10!

I was pleased with all aspects

Carter was a great salesman. He was no pressure and let us discuss our options alone. He gave us options on our financing . We will be buying another car from him in the future.

I had a great experience buying my new truck. Everyone was kind and very helpful. They explain everything well. Highly Recommended!

The service I received was excellent!

Mark and all the Guys at Nissan of Chattanooga east are fantastic! Super nice and treat you like a person not another number. I will certainly recommend this dealership to anyone looking for a new car. super clean too

I received great customer service from everyone on my visit. Everyone was so nice and helpful!

Excellent buying experience! Thank you to Mark Spangler for his help in our purchase!

Great customer service every time I go

Somewhat. Tired of all the recalls on my car. I know it’s not the dealerships fault though. I was promised the salesman that sold it to me would vacuum my car every time I brought it by but that never happens. Why tell me that and then never do it?

GREAT STAFF. FAST SERVICE AND INFORMATIONAL. WOULD RECOMMEND SHOP TO ANYONE WHO NEEDS SERVICING THEIR VEHICLE.

Adam was awesome to work with, made the whole car buying experience great!

Staff was amazing. They kept us informed while making repairs. Great to feel safe driving again. Love my Nissan Murano

Even for routine visits for regular scheduled maintenance, the Service Department treats customer with the utmost respect and courtesy!

Great customer service,I’m always very satisfied with the work they do for me they go out of their way to help me

Great place and awesome staff. Thank and Eric rock. So does Jason.

Great service, and great people

No pressure, knowledgeable staff, some of the best coffee in a spacious, comfy lounge.

Morgan is an awesome salesperson. She showed me how to put android auto on my phone to upload and have a navigation system in me Ford 2018 Ecosport. Everyone there really made you feel special. I recommend Nissan of Chattanooga East to everyone. There is no better place in the city to purchase your next and every other car after that. 💓💓💓

Morgan is a jewel. My car did not have the navigation system in the ad. BUT!! Morgan showed me how to download android auto and by using my phone as my navigation system it works beautifully. I even has my previous places saved. Morgan again you are awesome. See you Saturday.

I have purchased multiple cars from Nissan and this last experience was one of the best. If you need or just want a new or pre-owned car, please visit them and ask for Mike Goza, he is one of the best. All of their staff are very friendly and make you feel at home.

Very smooth from start to finish very good experience

Best car buying experience ever! Mike Goza and their staff worked extremely hard to get me and my family the best deal possible! Treated us great and didn't put high pressure on us like other dealerships have in the past. We also got best value for our trade in vehicle. Cant say enough good things about these guys, but I can say that we were pleased enough to buy a second vehicle a week later!

Great service from the moment I pulled in. I was greeted within a few moments and made to feel as though I was their only client. Mike Goza was awesome at explaining things and answering my questions and most of all, he was never pushy like you find at some other dealerships.

Great service and they try to really work with you

No pressure but very helpful and friendly.

Prompt and friendly service! Professional people! ☺️

Always a pleasant experience. Garrett was very professional. He kept me updated about the status of service and made recommendations.

The overall service was very good. Normally the Rep. goes over tires,brakes or overall issues. No mention of anything when checked out.

Oil and filter change was handled well and somewhat quickly.

Quick and everyone was very helpful.

It was smooth and the experience was easy. The sales person did great

Mike McIntyre continues to do a great job when I bring my car in for an oil change.

sales and service are excellent

Everyone is friendly and professional. Completely satisfied with service department.

the service department is great at Nissan of Chattanooga east

Always professional and compassionate!

Everyone at Nissan is so nice. When I take my car in for service they go over everything with me. They always wash my car without me asking them too. I wouldn’t take my car anywhere else.

Always A GREAT Experience

Took a little longer than expected, but overall easy process with a lot of help from Brian.

By the time the wrecker actually got my car to the dealership is was well after 4 pm and I knew nothing would happen until the next day. I received a phone call at shortly after 8 am the next morning informing me that they had found time to diagnose my car & they were ready to get to work if I was willing to proceed. I obviously gave the thumbs up to proceed & by 10 am it was ready for pickup. The part that my car needed wasn’t a common repair part but they had it in stock. The dealership was extremely courteous and nothing but professional. They had me back up and running really fast & I actually got some good news when I went to pick it up, they give military discounts which saved me over $110 dollars. I’m extremely satisfied with this dealership.

Buying my first new car was a smooth experience, thanks to Carter and others.

Very nice service department and employees Will continue to come here for service

Excellent, thorough work. Professional.

very happy with the customer service I was provided. Sales Representative was very knowledgeable and helpful.

Easy to find the Nissan Dealership and Great service.

while traveling cross country I had car issues. I stopped at this dealer and was glad I did! they got me in quick and got me back on the road in a very short time. The facility was beautiful, clean, and the people were fantastic. I wish I had purchased from them

Good staff, and help pleased with the purchase of a used 2012 red dodge charger, my daughter was anchus the her car. Thanks to Steve sharp and management team.

Great service!!! The only shop I trust to do a good job.

Price was fair and the process of purchasing a used car was simple.

Been going there for a long time. Have had no problem except this time it took a little over 2 hours to get oil changed. This is a little excessive. How ever the service personnel are great!!!

Nissan of Chattanooga East has the most experience service tech that anyone could ask for. They are the most intelligent servicemen or servicewomen of any dealership in Chattanooga!!! Thanks Nissan of Chattanooga East for taking care of my vehicle on my servicing!

I feel like everything was done that could be done by the dealership to make this purchase happen!

Great job, everyone is nice and knowledgable. Car was ready when promised.

Good experience . Would shop here again and recommend to others.

Mike McIntire always takes care of me...I really appreciate him his help....

This is a excellent dealership. Very friendly environment. I would highly recommend this dealership if you are looking for a vehicle.

Great place to do business

Just purchased my 3rd Nissan from Nissan of Chatt. Hank was so helpful and got me the exact Maxima I wanted. Great place to buy

As always, a high light of my day! I've purchased close to 200k worth of cars from this dealer and all of them have been a pleasant experience. Salesman (Carter) has always been well informed about the vehicles for sale and does not hesitate to pass that information on. Will stay with dealer until I can't drive anymore!!

I live in Dalton, but I always drive up to these guys for all my oil changes. They are always so nice and very informative. They always let me know if my car may need something, but they don’t pressure me into it. The service time is a little long, but it may be cause I usually I don’t have an appointment and I come on Saturdays. Either way, they are always awesome!

The experience was good. I have been using this dealer for 5 years.

Awesome dealership! They’re very nice and helpful. Would highly recommend to anyone looking for a new car.

Nissan of Chattanooga East was awesome to me! They were very nice and helpful. I would highly recommend them to anyone interested in a new car!

Found car online, when got to dealership car was waiting on me. Shortest buying process I'm dealt with in a long time. Overall pleasant experience.

This dealership provides good customer service when your car needs maintenance. I only needed an oil change and it was very easy to get in without an appointment. The wait was longer than I like but overall the experience was very good.

Absolutely amazing dealership. Great people who genuinely care about there customers. Helped me get the perfect car after mine needed a motor. Would definitely recommend them.

I had a wonderful experience here in getting my Nissan Rogue. The salesman I had David was very polite and straightforward. He did everything he could to make sure I was a happy customer

I recently brought my Nissan Rogue into the one in Chattanooga because I was having trouble with my car not starting and my friend suggested that I take it in. They were very helpfully and I also got an oil change done while I was there, they kept me informed and I was pleased with the service.

Always professional and knowledgeable , everyone is courteous and helpful

Always a good experience at Chattanooga East. Salesman Tom Faraday goes the extra mile with a customer Will go back for my next car. Love my Pathfinder. Great car and fun to drive

Purchased our 18 Armada a few months ago, and brought in for it's 10k mile service. Scheduled time online, was greeted by name and enjoyed a comfortable wait in the lounge. Great job Nissan Chattanooga team.

Got me in and on my way quickly, with a car and got my car back as promised.

I purchased my 2015 Nissan Altima here and have been vey pleased with it. Always having it serviced when needed & have been very efficient,courteous & pleased with everyone in service dept!

Great service

Loved them they do not make you feel pressured to do anything!!! They try to get you the best deal see mike Goza if you go �

LAST SATURDAY WE WENT INTO CHAT. EAST NISSAN TO PURCHASE A 2017 MURANO. ERIC AZUA GREETED US & ASSISTED US WITH THE PURCHASE. NO PRESSURE AND WE WERE IN & OUT IN ABOUT 2 HOURS. HE APPRAISED MY TRADE IN FAIRLY AND WE MADE THE DEAL. HE AND THE ENTIRE NISSAN TEAM WERE VERY COURTEOUS AND PROFESSIONAL. WHEN WE ARRIVED HOME I NOTICED SOME MINOR THINGS W/THE MURANO THAT I WAS GOING TO CONTACT ERIC ABOUT. MONDAY MORNING, ERIC CONTACTED ME, ADVISED HE WOULD TAKE CARE OF MY CONCERNS. WE MADE THE APPT FOR THE FOLLOWING THURSDAY FOR MY HUSBAND TO BRING THE MURANO IN & HE WAS IN & OUT IN 45 MIN. I WAS AND AM EXTREMELY PLEASED W/THE DEALERSHIP & THEIR STAFF. WHEN IT COMES TIME FOR ANOTHER MURANO, I'LL RETURN TO THIS DEALERSHIP & WILL ADVISE FRIENDS AND FAMILY TO ASK FOR ERIC AZUA.

The service was great and I sure like the free carwash. This is the third car I have bought from your dealership.I also have a new frontier pickup that I bought elsewhere that I plan to bring in for service.

I have always had a great experience here. The service department does a thorough and professional job.

I went in to get an air bag recall repair and was very surprised that it did not take long. I was very comfortable in the customer waiting room and enjoyed some snacks. I was treated very respectfully and even got a complimentary car wash!

I was there for 4 hours waiting to see about repair and how much it was going to cost. A lady came in 30 minutes after I did waiting on new tire to put on her car she had waiting almost 4 hours too.

We didn’t plan on buying a truck last Saturday, but after a lot of discussion, we bought it. Best Buy ever! Thoroughly enjoying the new truck

Thankful for Carter following up with us over the past few months. When it came time to buy we called him and he did a great job walking us thru the purchase.

We were moving from Chicago to Orlando when we hit some car trouble with my 2014 Nissian rouge. My car was packed with luggage, dishes, bedding. All the main items for when you are moving. Along with two big dogs. The dealership let us take the dogs inside so they didn’t over heat. They suggested some great hotels that took dogs, and helped us get a loaner car. This dealership was so sweet and kind they really helped us out. Austin was such a help and everyone went above and beyond to help make this as less stressful as they could!

Best service department for Nissan. I would recommend this dealership to anyone.

My service was quick and fast and my service advisor did a wonderful job!

First time to buy a car by myself and I had wonderful help from Steve Sharp and the rest of the staff. I would buy from them again, hopefully not for a few years though

Purchased a 2018 Nissan Murano from Carol Khoury and couldn't be happier. Carol made us feel very comfortable during the process. She followed up with a cards and text to ensure we were happy with the purchase. We have bought several cars in the area but no follow after the sale. This was a different experience! Thanks Carol and Nissan of Chattanooga! Also a shout out to Lamar Langford and Nacho...great staff from top to bottom!

I am very happy with the services I received. I purchased my vehicle 2 years ago and continue to take my car for service here, they are knowledgeable and pleasant.

I love the service department!Dairon is so fast at getting you in and out of the service department quickly and does a more than efficient job. A++ service!! I also found Carol to be so helpful as a sales consultant. I would highly recommend buying your next car from her.

My service dealer was great prices a little high but everything else was great

Chris Harris and his team are wonderful to work with. Chris goes over and beyond to make his clients happy and satisfied!

Get you in get you out,love it.no sitting around for 2hours.They are doing it right.

Purchased the car I wanted just the way I wanted. Answered all my questions. Had to order the car but it was ready when he said it would be. Thanks Tom.

Great experience

I came into the service department at 515 pm having just had a bolt puncture and lodge itself in a tire and the shop closes at 6:00 pm. Without hesitation, the service rep processed my work request and told me it would be done before they closed and it was. My tire is like new! A representative even contacted me the day after the job to make sure I was pleased with the work and their weren’t any issues. Talk about concern for your customers - this was great! Glad to be a Nissan of Chattanooga East customer.

Service was performed in the time designated and within estimated cost. Employees very courteous and helpful

I had a great experience at Nissan East. Lamar Langford was excellent in assisting us find the perfect vehicle for our family. We will definitely be back.

I live in Cleveland TN and there is a Nissan dealer here that I could take our cars to be serviced BUT I love taking our cars to be serviced in Chattanooga. The Chattanooga East service employees are the best. Mike McIntyre is very knowledgeable. I love how he keeps me informed of the work being performed on my car. He is usually on point about how long it will take to complete the service. Teresa, the cashier always have a smile on her face and last but not least Von, the van driver is very patient, knows the Chattanooga area and is a very safe & cautious driver. I know when I show up at your facility, I will be greeted with a smile and taken care of.

Excellent customer service and a very pleasant buying experience .woul recommend this Dealer to anyone.Best buying experience ever . Our sales man was amazing thank you Tom Faraday

Great experience for being a 1st time buyer from a major car lot! Very friendly people and made me feel very comfortable. Thanks and I love my new car!!!

I have been buying cars from this dealership since 1995. The service department is one of the biggest things that keeps me coming back. This service department has always been thorough and fair. Knock on wood, but in all these years I've never had a break down that interfered with my travels.

My sales guy was Thomas Faraday and man what a dude. He took care of me, my girlfriend, and my brother. I bought a Jeep Grand Cherokee and we drove over 2 hours to get it and the trip was well worth it especially with Thomas. Definitely be back in the future

My service adviser and the service department is what keep me bringing my Nissan's back for work whenever it needs. 90,000 mile service. Thank you guys.

Fast and courteous service.--------------------------------------------------

These guys are AWESOME !!! They took care of my vehicle in a timely fashion at a reasonable price. Kudos to the service team at Nissan.

Part ordered so work not yet completed. Am not disappointed in dealership but am somewhat reluctant to recommend a platinum maxima. This is my 4th maxima purchased from this dealership along with 2 murano. No trouble with any others except this one.

Fabulous They are quick courteous and a great waiting area

Very professional sales staff, friendly, low pressure, no fluff, just facts. Fair trade in allowance. F&I fully explained step by step. Delivery of vehicle quick and easy.

I really like working with Mike MacIntyre at the service department. He help me prioritize the most important work to have done on my aging Pathfinder. He was very patient and knowledgeable. I would for sure use Nissan East again!

Tom Faraday made our buying experience fun, and interesting.. The new Rogue Sport is great!

The dealership and sales person were great. I will go back if I need another car

Our Salesman Tom Faraday made our buying experience fun and interesting. Bought the new Rogue Sport and love it

Mr.Mike was AWESOME! Within 5 minutes of being at the dealership he showed us a car that had everything we wanted and more! He went above and beyond to help us do everything we needed to find a car we loved for our budget. Did not expect to find such an amazing used car, but nissan of chattanooga east had it! Very happy with the service and our purchase!

I believe I have purchased quite a few cars over the years. This was the best experience I have had so far. I worked with Ashley, and she was great! Down to earth and helpful. She was definitely not your cliché car salesman that you sometimes dread working with. I would definitely recommend asking for her when coming to this lot. Ignacio helped me with financing. He was also very pleasant to work with, not pushy, just informative and willing to help me get what I desired for a reasonable cost. They make a good team! Thanks for your service.

This is my second car purchase from Nissan of Chattanooga East and I've bought both from Brian Dougherty. If you want a great buying experience with ZERO pressure go see Brian, you won't regret it!

Loved dealing with this dealership. Brian Daughtery is a great salesman and I would highly recommend him. He will make sure to listen and help you get the best deal possible.

Great sales staff, very friendly and willing to work a good deal. Bran was a fabulous salesman who listens to his customer and delivers on his word.

Thank you Mike Goza for helping me to purchase my Nissan Rogue!! I absolutely love it!! Mike worked out a great deal for me and I couldn’t be happier!!

Went last Saturday to purchase a Nissan Rogue.

Derick Blevins was awesome. Showed us several cars. Did not try to push us into a car he knew that we could not afford. He knew our budget and helped us stay within our budget. He even took the time to help our daughter with some math homework while we were talking to the banks.

Newer salesman, good selection of cars, slow finance part, overall ok experience.

This was a great first car buying experience. Brian Dougherty was easy to work with and let me take my time making any decisions. He wasn’t pushy and helped me get exactly what I wanted. After going to SEVERAL dealerships in town, he was the first to acknowledge and treat me like I was the one buying the car and not my parents. He worked quickly to get any paperwork needed to my pre-approved lender. “Nacho” was also great to get all paperwork processed quickly. I would recommended Nissan of Chattanooga East and Brian to anyone purchasing a new car.

I've bought several cars from this location. Everytime I was helped by Mike Goza. His knowledge of Nissan vehicles was a great help. Told him what we needed and price point and he helped us find the right car.

This was the smoothest transaction ever!!! Mike was willing to go that extra mile to make it happen!!! He even came in on his day off, that’s dedication. Thanks Mike and the team at Nissan East

Mike Goza was great to work with! He was friendly, personable and honest. We did not feel forced or rushed into a decision and he took the time to make sure we were happy and in the right vehicle.

We were lucky to have Mike Goza for our salesman. He was knowledgeable and helpful in so many ways. Will definitely use him again for our next car purchase.

Salesman worked with me until I was satisfied with my purchase... explained everything to me about the car ... very professional

Although I was a little disappointed that they wouldn't budge on the price, I still think I got an exceptional deal on my 2011 Nissan Rogue. And I also think the doc fee is very extreme and needs to be much less. Overall had a good experience there.

The buying process was a breeze! I recommend this dealership to anyone in the market looking for a Nissan vehicle.

Good experience, great salesmen (Larry Keown) made us feel welcome and was happy to answer any questions we had...helped us get into the car I was mean to own! Only negative was how much time it took, which was about 4 hours, but other than that a wonderful experience. Manager was very helpful in getting my payment where I needed it to be! Thank you and I will be back for return business in the future!

Expedient, friendly, and professional service always...... This my eight car purchased from this sight in my lifetime. Consistently the best!!!!

I Had a wonderful experience!! Larry Keown sold me my car and he was super nice and helpful!! I absolutely love my new car!!

Everyone was really nice and it seemed like the process didn?t take very long at all

Very professional. Very nice facilities. 5 star experience!

Everything is going well. Well except for a couple of things. First thing, I am still waiting since I bought the car on Oct. 14 for the title paperwork to be sent to my county courthouse for processing. I can't even put my regular tag on the car. This should have been no more than 2-3 days of waiting. I would have thought that the dealership would have had the title prior to selling the car. This will be a learning experience for me to make sure the dealer has a clear title prior to purchasing from now own. I hope I don't have to get legal help on this. The second item is that I drove from my home in Southside, AL to my son's home in Aberdeen, MS and when I got up the next morning the battery was so dead it wouldn't even run some of the interior panel functions. Had to get a neighbor of his to jump the car off with a power pak. Don't know why the battery died. I thought all the lights and other functions turned off after a period of time. I haven't seen a problem since but dread going out some morning and it being dead again. Both are bummers for someone who has just bought a fairly new car.

Service department was fast and professional! Highly recommend!

Steve was an awesome salesman. I didn't feel rushed or pushed to make a decision on purchasing a car. Everyone was very helpful and polite.

Everyone was so nice. Steve Sharp was so helpful with everything. He made sure I knew everything about my new Nissan before I left. He even called me a couple days later to ask if I needed anything and I can name another Dealer that does not do that.

Let me start by saying that I hate to buy a new car. I don't enjoy the wheeling and dealing and the overall dance you normally have to do. Chattanooga Nissan East has been a pleasure to deal with, with repairs on my old Nissan and on my recent trade in and purchase. They were again a pleasure to deal with. The salesman Steve was great, not pushy, answered all of my questions and made me feel comfortable throughout. I would recommend this dealership to everyone.

Salesman, David Hall, was very kind and helpful. He was very knowledgeable and was happy to help us find the right car for our daughter.

One of the best dealerships you will ever find. Courteous and knowledgeable staff-always ready to help!

Great dealership! Salesman was knowledgeable. Business office great.

I have been car shopping a couple of months, went online and seen a few vehicles I liked. I came in a month ago & Tom Faraday immediately came to help my family & I. I was unsure on making such a big purchase and he was so helpful! I finally purchased today and Tom was great. Made the experience so easy & as fast as he could! Thank you, Tom & Lindsey!

I am really enjoying my Nissan Rogue, all of the family is very happy. I had good experience at Nissan, the salesman Sean Cortney was a pleasure to deal with, and everyone else very friendly and helpful.

Will definitely trade with them in the future I was very happy with the service and they will probably have a customer for life.

Salesperson was very professional and was pleasant to deal with. Worked with me on meeting my needs.

I had an Awesome buying experience at Nissan of Chattanooga East! David Hall was great; he was patient and never rushed me or try to convince me to purchase anything additional. I had my 2 kids with me while buying and the entire staff at Nissan East accommodated their needs. I appreciate the fact that everyone went out of there way to help but not be pushy...if you are interested in buying a car...check Nissan of Chattanooga East out!!!!

Bought a 2016 Frontier Pro 4X from them. We have bought several cars from dealers like this throughout our lifetime and we have to say that the buying experience was very pleasant and was one of the best experiences we have had . Thanks to our awesome sales person Mike Goza. No pressure, gimmicks, or aggressive sales tactics. We drove away with our new truck feeling like we got a great deal. Thanks again, Mike.

Sales team was straight forward and easy to work with.

Just purchased my first car last month! Everyone was very helpful and it was the best experience.

Nissan of Chattanooga is awesome! Go see Chris Harris and get a new car!!!!

Love my Nissan Murano! � have always loved my nissans from maxima to Murano!

Friendly sales and support. Good selection and helpful in finding off site vehicles that fit my needs.

Love Nissan of Chattanooga east. The best staff, salesmen and GM. Very lucky this dealership is in Chattanooga.

Purchasing the Armada was not on our "radar" until we visited Nissan of Chattanooga East. One of the biggest reasons we purchased was due to our Sales Rep. People buy from people and Mike Goza was great! I despise buying a car because of how they swarm and pressure you. This was NOT the case at Nissan of Chattanooga East. Mike was professional, factual, knowledgeable, and down to Earth. The GM Chris Harris just visited while we were still looking to answer any questions with NO pressure, he had a pleasant personality and demeanor, and was genuine in approach. The Financial Manager did a great job and very efficient in getting everything processed for all the paperwork. Everyone at this dealership was friendly, pleasant, and helpful! If you are considering looking for a car, I HIGHLY recommend you visit Nissan of Chattanooga East, you will NOT be sorry!

I am glad to know that dealerships like this still exist!! The staff was friendly and extremely helpful. Everyone actually had smiles and genuinely seemed to enjoy being at work. I have been in sales for most of my life and I appreciated the atmosphere as well as the service. If you are looking for a dealership where you don't feel like just another face I highly recommend this store.

I don't really understand the negative reviews. I've always been treated like family at Nissan. Everybody is friendly and asks nicely how they may help me. They're not pushy and don't follow you all over the lot like vultures. My first experience was when it was Hunt Nissan. I understand now that it is a Sonic dealership, but it hasn't changed how I've been treated. I will soon be buying my daughter's first car, and I will certainly go to Nissan first.

Had my 2013 Xterra serviced today, great experience, as usual!! Friendly sales and service staff, always very considerate and helpful. I never hesitate to refer anyone to this dealership, they are truly concerned about their customer satisfaction.

I had been to another Nissan dealership and had a less than helpful experience. From the moment I stepped foot on this dealership's property, I felt helped and not as if I was being pushed into a purchase that was not right for me. I love my car and my salesperson was the best!

From the first moment when we were looking at the car on the lot to the next day when we purchased it our salesman was absolutely wonderful. Tom Faraday is the best salesman we have ever encountered. If your looking for the best experience in buying a vehicle we highly recommend Nissan East and ask for Tom. We don't want to leave the rest of the staff out; everyone at the dealership including the manager Mr. Harris was very helpful and excellent to deal with. We highly recommend using this dealership and please ask for Tom Faraday.

Friendly, helpful from the first moment. Even received a handwritten thank you note from salesman, Steve Sharp.

very friendly. had scheduled maintenance and oil change online and had no problem getting in on time. they get the job done and then explain everything afterwards. very professional. plenty of seating indoors while waiting.

Great experience buying a used car from Nissan Chattanooga East. Found the car online and lived a couple of hours away and they were great to work with and accommodate me coming from out of town. Would recommend to everyone.

We are very happy with our Nissan frontier that we bought from Mike Goza!!! He is awesome, we will definitely be back to buy me a Nissan Rogue!!!

Easy, no pressure sale process. Everyone involved in the purchase was willing to stay late after hours to help us get our vehicle.

This was my second time purchasing from Nissan of Chattanooga east, Brian was my sales associate and he made this process amazing and pressure free! I definitely recommend these guys if your looking for fast, friendly, and an honest purchase!!!

Tom in sales was great. Not pushy. Very helpful. Will buy from him again.

I am from nc I enjoyed my experience with the service department to when I brought my car in for oil change best service I've had at a nissan dealer will be back next time I'm in town visiting my family thanks so much to Matt in service

Very professional, and accommodating. Our needs were met above and beyond.

Everyone we came in contact with at Nissan Chatt East was fantastic to deal with. From the moment I made contact in the am with their online representative and verified they had the model and color I wanted. By evening I was driving off in my new Murano. Our salesman Mike Goza and the entire team was awesome!

Got a great deal on my 2017 rogue SV! They gave me 2016 pricing on New Year's Eve to earn my business. Best dealership I have felt with and I have owned over 70 cars in my lifetime! Mike is a great guy!

The sales person did a wonderful job of assisting us to the right new car for us. Very satisfied.

Friendly service and knowledgeable staff. Also, a welcoming waiting area. 😀

While looking for a used / new to me vehicle...Found a 2015 Altima low miles ...We got for price we wanted ..BRIAN DAUGHTRY IS AMAZING SALESMAN ....AND THEIR SERVICE IS ALSO ..

Always satisfied with my service I have had done at this dealership for 8 years

Great. I told them what was wrong. Jason came in and me yes it what was I said. He told us how much it will cost to fix. We said ok. They fixed it.

Dealership is outstanding. Michael did an outstanding job in the service department.

No problems; quick service; friendly and professional

Always a pleasure to have Michael Edgland as a service technician.

Jeffrey was outstanding. Very polite. I usually go to this dealership a few time a year for oil change or any other service. The entire staff is wonderful and treats me well. Plenty of coffee, bottled water, and snacks while you wait

We are from out of town and called on a car from auto trader web site. The two women that we spoke to on the phone about the car were super - Tequila and Lindsey - they would get 5 stars without a doubt. They sent us photos that they took late in the evening then sent more the next morning for us. They answered all our questions and got the sale in progress. We decided to make the 4 hour trip two days later for the car. The overall experience of the dealership was great. We pulled up and were immediately set up with our sales rep Mike. He did a great job getting the car ready, taking us for the test drive to be sure all was ok and then getting the final items that they needed for the titlework. We were then sent to the lobby to wait on the paperwork to be filled out. There was lunch being served due to an event but we were there over 2 hours between the wait and the time in the office. The paperwork took a long time - i am not sure what the hold up was but it seemed they were not ready for an out of state customer. The title work is handled thru their office which is nice but they have to go thru a service to be sure they have all the documents they need at the time of the sale. It was a cash deal so there was not bank hold up just regular title work that held up the process. My only advise is when someone is waiting to sign on the dotted line be ready for them.

overall it was great service tech. was very professional, I was in and out in good time. I love this service department at Nissan east.

Good job. Waiting time great. Good Coffee. Service was over in about an hour.

Lamar was very helpful salesperson. I bought a 2016 Nissan Rogue & I love it. Hank was great getting the sales finalized. Thank you

I had to wait a long time. The work done was great but customer service was lacking. The cost was higher than quoted, but when I called to correct it, I was told it would applied as credit toward the cost of the remaining work to be done.

Nissan East of Chattanooga quickly and efficiently performed the needed warranty repair. Excellent customer service.

I came in for an oil change and everyone was very curtious and professional. I also asked that they check for a leak with the oil pan as I've noticed spots on my driveway. They placed a new plug in hopes of fixing it, but was told if not, to bring it back and will look into it further.

They did an excellent job. I would recommend them to anyone. They are always friendly and just make you feel so welcome. They always greet me as soon as I pull up. They never give me a hard time. Their facilities are always clean and welcoming. The cost is always fair. They inform me of anything wrong with the car never just go ahead and fix it without my permission. I would like to thank them for all the hard work they do.

Excellent... the rep that service my car was very welcoming as well as the complete staff

The salesman was friendly and helpful and listened to what I wanted. Waiting for the paperwork to get done was too long.

They are always so good to me!!! Thanks so much!! :)

The salesman was awesome no pressure. However when you sit down to go over the paperwork the upgrades Permanente, and phantom security are pushed as being already on the vehicle and the fact is you don't have to pay for them it is the warranty on these items that cost money. This was glossed over and told that they are great things that they put on all their vehicles. Also I had to drive back to sign more paperwork on 2 other occasions beyond the first paperwork. I'm left not feeling as good about the purchase. As I did when I signed the paperwork the 1st time. However I love the truck I bought.

I just read some of the reviews posted on a few sites, and while most were very good, a few were disparaging. My experiences have always been excellent with Nissan of Chattanooga East, going back for over two years. My salesman, Lamar, was extremely helpful and assisted me in getting the best price on my vehicle, plus I also got a higher allowance for my trade-in than I had requested. The service dept. is always courteous and fast! The waiting area is clean and offers a variety of snacks along with free wi-fi. I have never had a wait time that I considered excessive. There have been several service advisors with which I have dealt. Each one (the last one was Christopher) has been willing to go the extra mile to make sure that service on my Nissan was done according to what we discussed and agreed upon initially, and I have always received all available discounts, plus my car has been washed every time. I am completely satisfied and although my Nissan will probably be the last car I will purchase, I will continue to bring it to this dealership for all service needs. Thank you, Nissan of Chattanooga! Mick

Was treated with respect and questions answered. Service time was good with no wait.

We had a wonderful experience buying our Nissan. We will be back to deal with them again.

Experience I had with Nissan East was outstanding. They treated me great.

The salesman Mike B really helped us make a decision on the best car for us...we told him what our budget was and he helped us stay within it.

fantastic experience , bought multiple cars at Nissan of Chattanooga east and I love getting my services done, and my free car washes:)

the sales rep was very attentive to our questions, however, you should try to speed up the paperwork. A buyer should not have to spend two hours waiting on paperwork.

On time and well done. I had made my appointment online was met by service tech and he took it from there. Also used discount coupon for service. Not much discount, but very little bit helps.

Rudy was a great and caring car sales man. He was very helpful even when it was so hot out.When we finally found a car they found us a great rate and also priced matched internet pricing from another dealership!! Was awesome.. we will be back

Had a great experience buying my car through Nissan of Chattanooga East! They were very helpful, patient, and kind with us going though the process.

I bought a new Pathfinder. It is the perfect vehicle for us. The staff was able to get me the best deal around and were all very honest. Would def buy there again.

First oil change and tire rotation. Done quickly and efficiently, very friendly staff. Good experience!

Short wait before being served,service rep was polite , and swiftly collected required info. Sent car to service. Waited 1 1/2 hrs, which is what I was informed it would take.

Nissan of Chattanooga East is great!!! Service was fast and thorough.

I had an appointment and I arrived early. They looked and looked but the problem I was having that I brought it in for did not show it's self. The service though was great!

Good experience when I bought my car and had service done.

Fast efficient and friendly. Very helpful in answering my questions

I loved my dealer, Brad. He was awesome. Didn't pressure me into anything. He knew money was my main issues. We narrowed down the cars. then he pulled the numbers. Awesome personality. Felt like i was talking to a friend. and not a stranger.

The wait time was veryu nomoinal they were very courteous and gave good recommendations for some Fall issues to be taken care of.

I've been to this location several times for oil changes, tire rotations, etc. I came in today because the battery in my remote was dead. Friendly staff-I was in and out in 5 minutes. Will definitely be back.

The Service Advisors need to walk to the waiting area to get the customers when the service is complete on their vehicle. This is the first time that didn't happen. Its always nice to be updated........ especially if its a longer service. Makes people feel like the dealership actually cares about having their business. Just a suggestion.

Nice dealership. I knew what I wanted and how much I wanted to pay and it worked out great. The car has been in for its first service, and they treated me well. Fast service, and the first one was on the house!

Nice place friendly customer service. Everyone treated me kindly.

Salesman was great. He was helpful and knowledgeable. I felt like I received a good deal on the vehicle. He even followed up with me after the sale to make sure I enjoyed the truck.

Our experience at Chattanooga East Nissan has always been top of the line. We appreciate there great customer service.

Had my car in for a recall repair. Michael was very helpful and customer focused. Explained what was needed and work was done well within the time given. Would definitely use this dealer again.

This is a decent dealership. Everyone is friendly and I would definitely trust them to work on my car.

My wife found the exact suv & color she was looking for.

Nissan of Chattanooga East has the best service department around. They know me personally and treat me as if I am their best and only customer. They go above and beyond to help me and explain everything to me so I not only get the best work done on my car, I also do not get taken advantage of. The waiting is clean and there is always food and drinks that are available and free.

UPDATE 2/26/19: Service Department is always great! Friendly staff. Haven't had to wait longer than promised for my vehicle. Service Advisor goes over repairs and maintenance list with me in concise and pleasant manner. Waiting room is clean and open. I've had my Versa Note for over four years and still wouldn't go anywhere else!

great experience, Lamar L was a great sale person and met my needs

This is my first Nissan the experience was amazing .

I had been shopping for a while, received a call from Meagan, told her what I was looking for and they had just what I wanted. Purchased my Nissan Maxima at Nissan of Chattanooga East, I love it❤️ Staff was very friendly and helpful.

I bought a new nissan sentra. The staff were great. Derrick had a great sense of humor and helped make the whole buying process less stressful. Darrell made going through all the final paperwork easy and explained everything completely. Even though i was tortured by the smell of chicken in his office cause i hadnt eaten all day but he went quickly and even recommended a place to eat. Great staff all the way around. Clean facility. Definitely would recommend anyone looking for a vehicle to visit them.

Very prompt and professional service! Purchasing a new vehicle can be a lil intimidating, but the staff went out of their way to make it smooth. Steve Sharp was our sales rep and he was a 10 + Thank you! I love my new Sentra!

I went in and was quickly and politely received by a serviceman. after explaining what I needed I was directed to a comfortable waiting area.. I was also warmly greeted by servicemen that had helped me previously.

The work was done quickly and to my standards. I have a good experience each time I visit this dealer and plan to use them for the foreseeable future.

Very pleasant clientele who made us feel at home. Buying experience was fast and efficient, but we researched the car before we got there and knew what we wanted. I hate long sales pitches and drawn out purchases. The sale was expedited at our request. Had a 2 hour trip back home and Lamar and Ade helped us to be finished up and out of there to beat the rush hour traffic. Good work, pleased with our purchase.

APPARENTLY OVER-SCHEDULED THE DAY I HAD AN APPOINTMENT. I WAS THE 6TH CAR IN LINE. 90 MINUTES AFTER SIGNING IN, I WAS TOLD THEY WOULDN'T FINISH AND I HAD TO COME BACK THE NEXT DAY. SINCE I LIVE AN HOUR AWAY, THEY DID GIVE ME A RENTAL CAR WHICH SOFTENED THE FRUSTRATION. THE REPAIRS WERE COMPLETE AND THE SERVICE MGR DID CALL ME SEVERAL TIMES TO REVIEW THE PROBLEMS AS WELL AS THE COSTS. THE BIGGEST ASSET IS THE MAN WHO BRINGS THE CAR AROUND AND HELPS MOVE STUFF BACK IN MY CAR. VERY NICE MAN. SEEMS LIKE IF PEOPLE SHOW UP WITHOUT AN APPOINTMENT, THEY SHOULD BE TOLD TO COME ANOTHER TIME. ANOTHER CUSTOMER ALSO WITH AN APPOINTMENT, COMPLAINED TO ME THAT HER FIX WAS A 1 HOUR FIX, BUT AFTER 3 HOURS, HER CAR WAS STILL NOT PULLED INTO THE SHOP.

I am so happy with my new altima from Nissan of Chattanooga East. The sales rep, Mike Goza, was so helpful, friendly and very professional. Thank you all so much. I will definitely refer all my family and friends to you guys.

Recently I purchased a brand new Nissan Altima from Mike Goza at Nissan of Chattanooga East. It was the most pleasant car buying experience of my life! They are all so very kind and helpful and Mike went above and beyond to help me get the car I wanted. I highly recommend Mike Goza at Nissan East to all my family and friends.

very prompt and quickly completed. Staff is extremely polite and professional.

Very happy with promptness and was very courteous. Would be very happy to continue getting our vehicles serviced here and tell friends and family

This is our favorite service department of all time, they do what they say they will do, very professional!

Recently purchased a 2016 Murano. Not once did we feel pressured nor did we feel taken advantage of. The salesman was professional and worked with us to get a fair price for the car as well as our trade in. Over the years we have purchased vehicles from this Nissan dealer and have never had an unpleasant experience.

The service department at Nissan of Chattanooga East does above and beyond to fix your problems

Well I came in to get oil change and they said it needed transmission fluid change. So I'm having to pay 175 plus tax that's terrible. We can't even do it out self!

I appreciated the education as to why and when different services are needed. Thank you.

Great experience and will always recommend guest to service their cars at Nissan of Chattanooga east.

the service advisor Michael Egeland has always been very helpful . he goes out of his way to do a good job. I trust him to take good care of my car. he always has the same tech do the work and he always does a good job .they make a good team .

Excellent customer service.The service tech was well above and beyond any that I hve ever worked with

I bought my first new car from Carter at Nissan East in Chattanooga. My family has bought 5 cars from Carter and have had a great experience each time.

Mike Goza and the team at Nissan are fantastic! I was in a bind with a trade in that was not worth much and we worked a great deal out that got me in a 2012 Chevy Cruz! He was willing to work with me through out the entire process and find something that was affordable for my situation! Thanks Mike!!

It was my first time ever going to a dealership for my car so I was quite unsure of how things worked but the gentlemen that did help was great he explained everything that I needed to be done I absolutely loved the serviced

Best car buying experience EVER! Friendly, helpful, professional and took extra time to make it a pleasant experience! Great communication! Very happy Juke owner!

Our family grew but our auto didn't....we needed a larger auto! My husband found a Yukon at Nissan on Weds. made an appointment to go see if on Thurs. Kevin got Mike right on the deal, they hit our target monthly payment on the head and we bought the auto. They were very nice and aimed to please us. We had to be somewhere by 2 so they had the auto detailed and the paperwork on route for when we came back and we signed and left.....easy! All the employees were very nice and sweet the kids! Worth going to see these guys and gals;)

I had wrecked my 2015 Sentra this dealership had the best selection of 2016s. Mom and I drove down and Tyson met us. We had issues getting my payments lowered and our credit was closed for the holidays so we had to go back to Knoxville otherwise it'd be a 5 star review. Tyson and his boss Kevin did an amazing job handling the speed bumps and it all worked out so go see them if you go there. T They treated us better than the Knoxville Nissan dealership.

My geo finally died after almost 20 years. I walked a few minutes bumped into a salesman. I ended up finding a used honda. The dealership had a great selection of used cars and I am happy. Tyson did a good job on showing me vehicles and listening.

My father bought a used Mazda at Nissan it had a little problem that was handled wonderfully and quickly. This is a great little SUV. Tyson did great as did Kevin the boss.

I drove in with my mom ended up seeinga rogue. I loved it and even got the backup camera on it. Tyson our sales guy was great and his boss Kevin was very nice. I love my Nissan! That dealership was fantastic.