I just bought a 2006 Corvette from Nissan of Chattanooga East. I felt right at home during the transaction with Ayden. Just before I left I had good conversation with Anthony and Ayden in the parking lot. These are good people to buy a car from.

This was our second time dealing with our sales guy Mike Goza. He was super helping finding car in our price range that suited our families needs. He went above and beyond to help us.

I received excellent customer service and satisfactory maintenance on my vehicle. My car was even cleaned when I picked it up. It exceeded my expectations, and I will definitely return for any future needs.

We bought two new cars in one week

My service advisor was both personable and professional. In addition, he helped me to understand the purpose and importance of having a clean air filter for a healthy engine and a clean cabin filter for the air I breathe inside my car.

Carter is always so helpful efficient and fun to work with. The finance process was easy and painless as well.

Took my car to my regular garage to double check Nissan Chatt East (NCE) work and recommendations. After which I posted this 1 star review of NCE. (Original post: Lied about my brake pads being upside down.wanted to charge me $115 to fix them. Lied about my battery terminal needing immediate replacement for $89. Kept my car 5.5 hrs while I was in waiting area, charged me $270 for transmission fluid change and didn't do it.) Jordan the Service mgr from NCE called me and offered to recheck my car. He wanted to see where his establishment went wrong. They pulled the video and it shows my transmission fluid WAS replaced. He admitted my battery terminal only needed cleaning and not replacement which he did for free. And he showed me where my brake pads were not on upside down but installed on the wrong side of the rotor. (Work which was done elsewhere not at NCE). I'm glad I let Jordan and his team double check the work. I will be coming here for all of my my service from now on. Thank You for your honesty Jordan.

Great service and friendly service

I really appreciate the patience and excellent people skills they are amazing. I was in the middle of a melt down. Thank you to the maintenance staff for fixing my battery post.

Everyone was polite. The service was efficient and explained well. I will definitely consider returning.

They were nothing but kind and helpful! They really nailed it on the pricing! I was buying the vehicle in TN when I live in GA, and they made the out of state buying process so easy! Thank you Nissan of Chattanooga East! I forgot to say Ethan Young and Alicia were fantastic!! They were really patient with me, weren't pushy, and they really were so nice.

I was so frustrated with the overwhelming amount of cars online and them being located all over. Then some websites were even more expensive but from the second I started looking with Nissan of Chattanooga East everything became much more simple. Everyone was very helpful and went above and beyond to make sure I got what I wanted. Couldn’t be happier

Laquesha took amazing care of me. It was easy!

We came in looking to buy a new Nissan Rogue and Carter our salesman did an outstanding job helping us with all our needs . We left extremely happy and will most definitely be back to see him again when we are ready for something new again!

I had the quickest and smoothest experience with Laquesha!! She was amazing and we will be using her again.

Service Deoartment is very easy to work with , they get work done inns timely manner If yiu are looking for deal on a new or used car Mike Goza is the man to see .

My experience was amazing. Everything went very smooth and Mike Goza was very helpful. I definitely recommend him when buying your next car.

Very nice people there and I appreciate that more than anything! Michael was awesome and I appreciate him too. He was my service guy! He kept me updated regularly…

Great experience at Nissan of Chattanooga East. Mike Goza went above and beyond my expectations.

I always get the best service possible!!!

From the time I drove up to the time I drove away in my new car this was by far the best experience I could ask for when buying a car. The people were nice, and knowledgeable.

The staff was friendly and professional. And, we love the car.

I returned to Nissan of Chattanooga East after having an equally fantastic experience the year before. I had already discussed with my salesperson by phone what I was looking for and he gave me realistic expectations for financing options. He and the finance team were able to get me into a trim level above what I had initially wanted with financing that was within my price range. I always have a great experience with this location and will continue to be a return customer.

Great people to do business with go see Carter at Nissan of Chattanooga east he will treat you right

We came in wanting to see about trading in our 2020 Rogue for a 2022 Rogue. Nissan arranged for our previous seller to meet with us. He asked a few questions and then went to see what they had that wasn't out on the lot yet. It didn't take long and he found a 2022 Rogue SL with all the bells and whistles.

Nissan East is the greatest

Great customer service

The people were amazing. I absolutely would definitely recommend going there.

I recently purchased a used vehicle from Nissan of Chatt East. The salesman, Mark Spangler was knowledgeable and efficient. He wasn’t pushy and gave me both space and time to consider purchasing the car. Shortly after buying the car, I had to take the car back to the dealership due to some problems with the way the car was driving. I can’t speak highly enough of the outstanding service I received. Michael Dixson was in constant communication with me. He truly went out of his way to help a stressful situation go as smoothly as possible. He spoke with the general manager, Daniel, and the dealership acknowledged I had just purchased the car and they stepped up to help me. I would also like to acknowledge Anthony, the used car manager. He test drove the car with me after the repair seemed to not quite resolve the issue. He was polite and took a great deal of his time driving the car so that he could help describe the issue. The dealership got the car back into service and quickly remedied the problem. I don’t know the technician name that worked on my car but I would also like to thank that person for their excellent repair skills. The car may have temporarily failed to perform, but everyone at Nissan performed at a level I haven’t experienced at any other dealership. The next time my car needs service, I wouldn’t hesitate to take it back to their service department. When the time comes for me to purchase another car, I’ll shop at Nissan of Chatt East. This is an honest review, I wasn’t prompted or asked by anyone at the dealership to write this review.

I had a great car buying experience.Everyone was so friendly and went above and beyond to make it a great car buying experience

Carter was very helpful and made our buying experience very positive!

Best car buying experience in years .Everyone there was so friendly and down to earth ,went above and beyond to get everything just right .Got me the lowest rate possible .

I didn't buy from here, but I used the service department for 2 vehicles for service and a repair. As is typical with Nissan, the service department is super professional. All service and repair was timely and the cost was clear, and work was done correctly. The service employees kept me updated.

Nice people great service

Mike Giza is a great salesman and Nissan of Chattanooga treated us very well from the minute we walked in!

Love this place! I have purchased 2 vehicles from Mike. He is professional and efficient. Highly recommend!

Thank you for your great customer service and assisting me in getting the car I've been patiently waiting for.

Mike McIntyre and the entire service staff were amazing. The cashier was the sweetest woman I've ever met. Amazing experience!!!!

The whole experience was very smooth. Mike got in the car we me and walked me through all of the features with the car and the app. I had an issue with the app later and he walked me through some trouble shooting and all is good. 10 out of 10⭐️

My first time getting car service. One of the guys at service actually went got my car and pulled it in to service area instead of making me pull it in there. very good service.

I have purchased two vehicles from the dealership in the past 6 months and I am here to tell you that this dealership has a Sales and Service Team second to none. Make sure to ask for Ayden Haley in Sales or Brittany in Service if needed.

My son, Garrett, just purchased his first vehicle. Carter Swetmon and Nissan of Chattanooga East did a great job finding an awesome truck for him, and made the purchase as smooth as possible. I have been working with this Nissan dealership, and with the excellent salesman, Carter, since we returned to Chattanooga in 1998. Carter, along with the entire team, continue to do an outstanding job in taking care of my family and our vehicle needs. They treat each customer as a family member, which is why I am glad to recommend Carter and the team at Nissan of Chattanooga East to all my friends and family. They not only provide a great experience in purchasing a quality vehicle, but follow through with excellent service at a reasonable prices on all the vehicles my family own. If you are looking to purchase a car or truck, i recommend you contact Carter Swetmon, and if you need service on your current vehicle, you need to contact Jeff or Mike in the Service Dept. You will not be disappointed!

The service department is top notch. Fast and friendly. Took car immediately and resolved issue. thanks

Needed to get a car for my daughter before heading off to college and Nissan of Chattanooga East had just what she needed. Cars are difficult to find right now and the dealership gave me a fair price and it was an easy process.

We purchased a new 2022 Nissan Kicks from this dealership earlier this year. Our initial contact with the dealership was through the website as they had a Kicks in transit. The responses were timely, and the questions I had were answered to my satisfaction. So we took our 2019 Hyundai Santa Fe there to trade and were able to reach agreement on numbers. Even though there was a hiccup during the delivery process, we were overall satisfied enough that we gave a perfect score on the Nissan survey. While discussing this transaction, I mentioned to our sales rep that we would be buying another vehicle in the near future. When a couple of vehicles showed up online in transit, I reached out to her but the responses were not as timely as before. I asked about talking to the finance manager in advance so I could discuss our situation. She gave me his information. I called that day but had to leave a message for him on his voicemail. I never received a call back. This may have been a technology issue, but the lack of a call back took us to another dealership to discuss our situation. We received a good approval for an in transit car, but the expected arrival date kept being delayed without explanation. This was NOT the fault of that dealership, but as our frustration grew, Daniel Davis, the general manager from Nissan of Chattanooga East, reached out to us about our concerns with our most recent experience. Daniel took a look at the inventory that was in transit that was close to what we had hoped to get from the other dealership. He found a Nissan Versa that was expected July 4th, but I wasn't confident as I had already seen another vehicle get pushed off several times. Then, as he said, "low and behold," that Versa showed up today (June 29th). I quickly sent our credit information to him, and we had what we needed to get our daughter in a car when we most needed it. Thank you Daniel for your help. Thanks to Alicia, our sales rep on both vehicles and David, the finance manager on the Versa deal. Hiccups happen, but when you make good on everything, it makes the whole experience great!

Was in a car accident in which my GMC Yukon was totaled. With todays market, we knew we would have a hard time finding inventory or even finding what we wanted. We shopped some online and was getting ready to drive to Atlanta when we decided to test drive a Pathfinder just in case and we fell in love. Carter was amazing every step on the process. He was not pushy at all and I never felt obligated to purchase. He was genuinely concerned about my health and even our kids who were also in the accident. Will was awesome too! I highly recommend Nissan of Chattanooga East. And if you go, ask for Carter!! He will make sure you are taken care of. Even weeks after your purchase!!

Pregunta por Ayuden Haley Sales Consultant

As always, my experience with Nissan East was a positive one. I feel I always receive great, personable service, and they go above and beyond in customer service. I will ALWAYS go to Nissan East for service and purchase of a new vehicle.

If your looking for an amazing , honest and trustworthy sales associate look no further than Mark Spangler! I just purchased my second new Nissan from East with Mark as my sales associate! Hands down the best customer service and the best knowledgeable! Mark went above and beyond ! The team as a whole is amazing! I will be returning to East again in the future and I hope my pal Mark is still around! Also if your looking for a great very well kept used 2019 pathfinder.. ask to see my old one! Ask for Mark! See ya at service time guys!

The employees at NCE were all courteous and helpful. They went out of their way to make sure we received everything we needed. This was by far the best experience I?ve had purchasing a vehicle from the time I pulled into the dealership to the time I drove away in my brand new Nissan Frontier.

I am very pleased with the service I received on my Rogue. They did everything I asked them to do and answered all my questions.

Great experience. I would highly recommend it. Laquesha was great

Michael was great. Very helpful and top notch customer service. The same can be said for all team members.

I didn’t think I would be able to trade my car in because I owed so much on the vehicle that I wanted to trade and I was afraid I would have to pay more down than I could afford. When I got to the dealership Mike Goza was walking into the dealership from the parking area just as I was getting out of my car. He asked if he could help me and I explained my situation. He took me inside to his desk and a few minutes later after getting my info & entering it in the computer he suggested the Murano based on the description of the type of vehicle I wanted. I didn’t know anything about the Murano but when I test drove it I loved it! Mike was great to work with. He didn’t pressure me, he was not intimidating (as many car sales people can be) & that meant a lot. I anticipate driving my Murano for years to come but when the time comes for another vehicle I will definitely return to Nissan of Chattanooga East & ask for Mike Goza! Not only was Mr. Goza one of the nicest & respectful salesman I have dealt with the other employees were nice & helpful also. Mr. Goza made this buying experience so easy & stressless. Other sales people would do well to learn from him. Tina Walters

They had just rolled the Rogue off the truck. We had been to Cleveland and down to dalton. Was headed home and took a chance to go by Nissan East. Saw it and got out to take some pictures before it got too dark. Salesman was going home and stopped to talk. Made an appointment for the next morning. Walked in walked out 1 hour. Happy wife, Happy life! You got to get CARTER!!!

Mark Spangler made buying our new Armada the best and easiest experience we could have hoped for.

This is the place to go if you want fast friendly service e when buying a car. The salesman was Mike and the finance manager was Mr. Teague. They were awesome to us. Their customer service skills are to be commended.

The regular oil change, along with a tire rotation which led to discovery of a nail embedded in a tire causing air leakage. The problem was addressed, and the tire fixed.

everything went great in and about a hour . and they gave me what I wanted for my trade in . great staff!

Carter was great

Jeff the service manager was great! I was passing through out of town . Headed to PCB. Had some car trouble on the interstate.He was able to get us in quickly for an evaluation. He was professional and thorough. We were able to get back out on the road and start our vacation! Thanks to the entire crew at Nissan Chattanooga East!!👍🏻🧰

Super nice, friendly, and helpful

Great experience for us. Carter and everyone we came in contact with was friendly and helpful. In this crazy car market, Carter went out of his way to get my wife the exact car she wanted. Happy wife, Happy life 😊

Ayden was the salesperson I worked with, and he was amazing. He took the time to listen to my desires for what I wanted in a new car. He explained things to me about was on the different vehicles I was looking at and how that related to the cost of the car. He was the best salesperson I had experience with while I was shopping for a new car. He took the time to contact me when what they had coming in and offered to set a time for me to come in and look at it. Ayden made me feel like a valued customer and I will absolutely recommend Ayden to my friends and family looking for a new vehicle. I would also recommend this dealership for the polite kind friendly people that I had contact with during the entire process of buying my new Pathfinder.

Truly the best car buying experience ever!! Laquesha took me on a super fun test drive. (My favorite part of this whole process!) Financing and paperwork was smooth. The entire staff took great care of me and answered ever question I had. I will definitely be back and will recommend them to anyone who needs a car! Ask for Laquesha and be ready to make an instant friend!

Just got a car from Nissan of Chattanooga East this morning, and it was a great experience for my first-time at a dealership. From over the phone interactions, emails, and in-person, the experience was pretty painless and even the paperwork went smoothly. Definitely gonna be coming here again. (But hopefully not for a long time.)

I found my BRZ listed for sale here and knew it was the one so I sent an email asking for information. Within the hour my salesman (Carter) was in touch with me and had the answers to all my concerns and questions. Since the drive to the dealership was over 6 hours I wanted to make sure everything was good to go before hand and Carter made sure all the details were taken care of and worked out days before my arrival. The process once at the dealership was quick, painless, and smooth. Huge thank you to Nissan of Chattanooga East and especially Carter for helping with this process and making it stress free. I wish all dealerships were like this one!!

Started online, talked on the phone and went to the dealership. All staff was friendly and got the job done in a timely manner

Awesome experience!!! The service my daughter and I received from Tom Faraday was excellent. He made the test driving of vehicles very convient. The time he spent with us and the patience he had, was so appreciated. Being able to test drive 4 different vehicles, gave me the chance to see the differences of them all. I drove off with a 2022 Nissan Kicks. How cool is that!!! I am beyond pleased with the purchase I made. My daughter also purchased her first car here & we both highly recommend Nissan of Chattanooga East !

Laquesha Wood is awesome! Met her Saturday while I was there with my sister and she did a very good job convincing us to get the 2022 Nissan Sentra SV! It came straight off the showroom floor and we fell in love with it! Thank you Laquesha for being so good to us!

Great experience, will buy another vehicle from this dealership without hesitation.

Came in, found the car I liked in no time at all, came to love it by the time the keys fell in my hand.

My rear brakes need done!

Fast and easy

Very easy process. Never felt pressured. Everything was explained. And they kept their word. Mark was wonderful and still is with my questions. Very helpful. Jason was super nice. Took time to explain the finance process.

Easiest and most pleasant car buying experience I have ever had. Thank you LaQuesha for helping me, she is the best everyone! 😊

Pleasant as usual.

Purchased a new truck & drove it home that same day.

Completed sale & paperwork w/in 4 hrs & drove my new truck home that day.

Nissan of Chattanooga went above and beyond to get the vehicle I wanted. They were so kind. I'll definitely buy from them again!

Outstanding knowledge about our Rogue. Never had a question asked that we did not get an answer to through the entire process. Thanks Carter.

I came to look at a new small suv-Mike Goza met me in the parking lot to see if I needed assistance. He was very helpful and I purchased a 2022 Kicks and David Teague during the finance portion was also very helpful and knowledgeable.

Great staff and very professional

After shopping around, these guys gave us the best service of any dealership we visited and we will definitely be back! Thank you, Mark Spangler for a great buying experience and great service!

Carter at Nissan of Chattanooga East made our car buying expensive the best one yet! Took the time to remember our sons name, went over every detail of the car, and even made us laugh! Couldn’t have asked for a better experience! A new life time customer of Nissan!

Quick and straight forward trade in process. I and out in an hour, got a great deal on a used car.

It seems there was a miscommunication when the tires were rotated they were not balanced.

Just got a beautiful certified pre-owned Altima from these folks and don't believe I have ever had such a positive experience in at least the last 30 years. They have a sharp, I mean sharp young salesman (Ayden) that is just a downright treat to deal with, and continues from there, amazing, simply amazing

Mike Goza made the process beyond easy and enjoyable! Thank you so much!

*UPDATE* After speaking with the GM for several days he went above and beyond for us. I've had many conversations with higher ups in different settings, Daniel was great, hands down the best I have encountered. I hope his employees appreciate the leadership they have in him. We finished up the day with Alicia and she was amazing to work with as well. She has kept in touch with us after we got our car about updates on things being ordered for it. I am thankful for Daniel reaching out to us because I really didn't want to go anywhere else to purchase this car. Stopped in on a whim just to check out the vehicles on the lot. I went into almost every open vehicle up ftont before someone came out to help us. Drove a car and realized it was the car I was looking for. The salesman was a fast smooth talker, told us everything we needed to hear. About to purchase the car when we realized it didn't have all the options I wanted. Found one that did and we were ready to get the ball rolling. We left to get a bite to eat while they worked out the numbers. While we were gone we got a call with the numbers for my trade. Then another call the trade value was increased. While talking about the car, we were quoted a price over the phone more than what the car is listed for on the site. I am not okay with that tactic at all. It was late and they were closing soon so we waited and talked about it over the weekend. Monday rolls around and a new shipment came in. We agreed on a specific vehicle, agreed on a price and was told it would be ready to go that afternoon. Once we got there nothing was ready, numbers were not run for us to look over. We were being pushed to complete steps before we ever had a chance to talk to the finance department. There was a lot of back and forth. Once the finance guy brought out the paper we were not happy with a few of the numbers. I don't know if he was trying to be a comedian but he decided to make some off handed remarks that really set a negative tone. We then realized the numbers on the paper did not match up with the numbers discussed over the phone....just another smooth talking tactic, nothing was in text so it never happened right?!? Of course the salesman we were working with came running out saying we were wrong, basically calling us liars about everything we discussed. It's a shame really, I have always heard good things about this dealership but everything felt very pushed and very deceptive. Unfortunetly for them, my partner is not dumb when it comes to car buying. I am not desperate for a new vehicle, I just finally found one that I liked and sadly we walked away from it.

I had a amazing experience. Carter Swetmon was very nice and made sure I was completely satisfied with my new vehicle before I bought it. I also loved how he went through all of the technology on my vehicle with me before I drove if the lot. I would highly recommend Nissan East to anyone.

Mark was easy to work with and provided great service!

We started our Nissan Search at Mountain View but promptly left after finding out they we’re adding $5k addendums. We headed over to Nissan of Chattanooga East where we met Mark Spangler who was terrific to work with. He helped us find the perfect car for our daughter in the price range we we’re looking for without using high pressure sales tactics. This is definitely the best Nissan dealership in town!

My service guy Micheal was awesome. Keep me inform. Made sure I got a ride on home while they had worked on my car. He was all around super nice and patient.

I want give mark Spangler 5 star he did great getting me my first suv at Nissan thank you for all your help

Thank you so much Mark Spangler. You delivered great service to me in my process of getting a new car and made the process stress free. Wonderful customer service.

Amazing customer service! The salesman was very helpful and while I am not ready to buy just yet, I will be keeping my eyes on what’s coming in for a future purchase. He showed me what he had and offered to place a special order for me if that’s what I decided to do. If we can find what I want he is willing to go get it from another dealership. Will definitely be back when I am ready to buy. Super friendly and did exactly as I asked, without making me feel pressured or uncomfortable. Highly recommend!!! Thanks guys!!!

Starr was the absolute BEST when it came to helping me purchase my new car!! She was super patient and listened carefully to the budget that I had in mind and did her absolute best to keep me in it!! She got me the best bang for my buck for sure and I could NOT be happier with my purchase!! 🥳 Make sure to ask for Starr your next visit! She really does live up to her name. 😇😇😇

Great place and friendly staff. Answered all my questions I had about the car I was purchasing. Would recommend purchasing a car from here, not pushy, a wonderful experience espceially for buying a car?

Laquesha delivered excellent customer service. She was friendly and very knowledgeable.

Mark was awesome always kept us in mind whenever a truck came in and was always answered our questions.

Mark Spangler helped us purchase the exact Nissan we were looking for, color and all, and made sure all the details were covered. He’s a great guy to work with!

Very nice and helpful people

Very Happy

The sales process was quick and easy. Everyone was friendly and helpful. I would definitely buy another vehicle here.

Staff are very professional

The experience at this dealership was fast, friendly, and overall a easy process. Mr. Aiden Haley was a pleasure to talk with and made the process simple.

Carter swetmon went above and beyond for me to get exactly what I wanted. Just because of him i will definitely be back

Alicia was excellent with me. I was in the market for a car because mine was destroyed in a hit and run accident and I was out of town. She was able to send me payment figures and the price was already where it needed to be. The finance team got me the best rate. I didn’t have to haggle or have some drawn out “I’ll go talk to the manager” stuff. It was much, much easier than other car sales I’ve done in the past. I highly recommend doing business with her.

Barbie and the team fixed my transmission, brakes, replaced my battery. They did this quickly and efficiently and all the whole kept me informed and gave great customer service.

They are a good group of people to do business with. I was so impressed with everyone that helped me from used car manager to salesman to finance. I left with the car that I have been wanting for a long time.

Got me in and out and did the job well

Site was very clean and professional. Salesperson was very knowledgeable and courteous. Sales Manager and Finance person also very courteous and helpful. This is out 2nd vehicle from Nissan of Chattanooga East in the past year and will definitely return to them for future purchases.

I seems like everytime I come in Brittany helps me and she does a great job everytime

Great experience from top to bottom. I was greeted at the door by Ayden and he stayed with me through the whole process. He showed me the cars I was interested in and didn't try to push me to others I wasn't interested in. He was very knowledgeable about all the new features on the vehicles(there were a ton) and walked me through them all. This is my third vehicle from Nissan of Chattanooga and there is a reason why. They always do a great job and Ayden was one of the best salespeople I have dealt with. Keep up the great work!

Came in and Mike took care of me. I got exactly what I wanted and was in and out in no time. Completely loving my new Sentra.

Had a great purchasing experience! No pressure, Carter was great and went out of his way to get the truck I wanted. I was not expecting the level of service I got, it was much better than past experiences at other dealers. GREAT JOB Nissan Of Chattanooga East!!! ... The quality of service at this dealership matches the quality of Nissan vehicles! Thank You! -Rob C.

service done quickly and with great customer service

Jeff Moson was the service rep and he handled everything very quickly and professionally. He kept me informed along the way and was very helpful answering any questions I had.

Great experience. I had bought my car used from another vendor and had not visited Nissan of Chatt. Mike Mcintyre helped navigate me through the service process. He answered all of my questions and I am very happy with my service.

Will and Mark were excellent. Their responses were timely, transparent, and helpful. Will tell all my friends and family to go visit them for their next Nissan. Love my new Frontier!

Jeff in the service department was outstanding. I have been coming there for 3 years and Jeff and his coworkers have always done an excellent job. I will recommend Nissan East to anyone who needs good service for their vehicle.

The employees were very friendly I pulled into bays and they all greeted me and mike very polite and helpful asked me several questions and wanted to know if I would like a car wash after they did the work they worked quickly I was not there long mike told me things that should be done next time and what it would cost he said he didn’t want me to be s up surprise at the cost because it not under the program I bought your employee’s are very f to friendly but mike is really nice and jolly

The people in the service department were very nice and patient with all of my questions. It’s nice to be able to trust someone who is looking out for my best interest. I’ll definitely be back.

Went in for recommended mileage work and an oil change. The staff there are always friendly and helpful. The wait of the work to be done took as much time as expected. A good experience overall with no complaints.

I went in for an oil change. My coupon did not apply to the type of oil I needed, however, they were kind enough to apply it anyway. My car was ready in less time than I anticipated for a drop off as well. They answered all my questions and didn't try to upsell me on any services.

We just bought our new Rogue Sport today and I am in love with it. Carter went above and beyond to find exactly what I wanted and Jason made the financing an easy task. I would totally recommend Nissan of Chattanooga East and recommend that you ask for Carter.

Well done.

Awesome place to purchase a new car. The Sales Manager( Will) was great.

This was a great buying experience. Mark Splanger did an amazing job, I had no intention of buying a car at this time. He answered all my questions and was very knowledgeable about my new Nissan Kicks.There was absolutely no pressure involved. I loved the color of the boulder grey, Great experience and sales consultant.

I took my vehicle in for an oil change and a warranty issue. They checked the codes for the warranty issue and told me they would need to order the part. We were told they would call us when the part came in. When the service writer person went to order the part, they had one in stock. He came back and told us, we had not even stood up from our seats in the waiting room. He said, we have one in stock; do you want us to go ahead and take care of it. I ask how long it would take and he replied about 1 half hour. I said sure let's do it. They were done in about 15 minutes. We had taken our truck to another Nissan dealership but they did not seem too interested in repairing our warranty issue. I guess it was because we did not purchase from them. I had Chatt. East look into it and received fast and courteous service.

I am pleased with my service visit to Nissan East. The service advisor Mike was friendly and helpful, and communicated well. The service was completed as needed. Also, the general manager reached out to me later to answer a follow up question I had. This is a great place to buy a Nissan, and to have it serviced.

I came to get front and back brakes replaced because I was told that I would need them by my next oil change. B. Higginbotham took the time to research because she didn't think it would be time for back brakes because of the mileage. Turns out I didn't need back brakes and I appreciate that no one took advantage of me and replaced them anyway. So I truly thank Ms. Higginbotham for making sure.

Outstanding customer service!! Service department, used car Manager and the GM were so helpful with our situation. I cannot express enough in my review just how wonderful everyone was to our needs. Alicia our sales associate was extremely nice and on our side the whole time!! If looking to buy a used or new car GO TO NISSAN OF CHATTANOOGA EAST!!

Hands down the BEST EXPERIENCE EVER! Saw the car of my dreams online and reached out to Nissan of Chattanooga East and immediately was provided the best service and information. Mark contacted me and made everything simple and easy. I came from Snellville, GA to get my car and Mark stayed in contact with me throughout the entire process providing any and all info my fiancée and I requested. Left the lot with the car on Full and shimmering! Will definitely recommend anyone I know to reach out to Mark and the folks down at Nissan Of East Chattanooga for an amazing car buying experience!

Had a great experience and we’re fast and friendly

My driver side front window was lagging and would not roll up if rolled all the way down. Took my Murano in and Mike was absolutely awesome. Explained what the process would be &’I left my car with him. Wasn’t very long after I received a text to let me know my car was ready to be picked up. Upon pickup, I was dreading what the cost was going to be, but to my surprise, it was an easy, complimentary fix due to my window not being lubricated enough and the window was sticking. I was so pleased with the work and service I received. Can’t thank Mike & Nissan East enough for fixing my car in a very quick time.

My a/c unit is running 100% better and the car even drives better since the belt around my engine was replaced. I will pay the extra money to make sure the job is done right.

Best experience ever.great vehicle and all prices are high right now but got a great deal.love love love the warranty.thank y'all so much ❤️

Great people very pleasant experience very helpful .. One of them deals where you call somebody make a deal over the phone. I had been looking for a older challenger or a wreck one to redo keep getting mailer poppin up on marketplace buddy showed me the car called and take to Anthony on the management team told him what I could do .HE WAS GREAT TOLD ME HE WOULD SEE WITH SOME DEALS WHAT HE COULD DO HE WOULD CALL ME BACK IN A HOUR OR TWO . 45min later he text me ask what time would I be there to pick up my car..WELL I pop in to pickup and pop out.. they already had all my stuff done. GOT THERE 5:00 GONE HAVING FUN IN MY CAR BY 6:00 GREAT FOLKS RIGHT THERE!!!!!!

We went shopping for a vehicle that day and and visited multiple dealerships looking at SUV's. We went to Nissan first and met Carter Swetmon and he was so helpful and considerate. We went to other dealerships in the area and I was unimpressed with the service or choice of vehicles. We went back to Nissan and Carter was the main reason (along with the quality of the car) we decided to purchase from Nissan. The financing with Jason Beasley was just as pleasurable and we felt at home with the Team. My old boss told me that Vince Lombardi never threw a touchdown pass, but won two Superbowls. As a Manager myself, I am only as good as my Team. Thank you, Larry and Leda.

My experience with Nissan of Chattanooga East was great I came in with not knowing exactly what type and size I wanted and Mr Langford show me several different styles of small SUVs and I got to test drive and he made me feel ok he did not rush me cuz he knew that was a big purchase , I went home thought about it prayed about it and then I came back the next day and got my car that was the second car that I have bought from Nissan that I have got to drive off the showroom floor with so thank you Mr Langford for showing me and letting me test drive the different cars.

Lamar was excellent and worked magic getting us in our new 2022 frontier. Everything about the process was simple and easy; however, Jason in finance was very condescending and rude. When we declined the 10 year warranty he began to make snarky and rude comments. Jason’s behavior was unacceptable and about made us walk out on the deal.

We drove from Alabama to Chattanooga after I saw the Spark on a car website that popped up on my vehicle search. The staff was very helpful, patient, & friendly. The finance person got me the best, lowest payment to fit my needs. I'm very pleased with my car purchase.

Tom Faraday was easy to work with to get us what we wanted in a new vehicle. He went above our expectation of getting us the right price and make sure we were satisfied with our Nissan Rouge SL. It was good to have a person to help us understand our new car and including setting up our phones. They both did an excellent job.

Mike was very helpful and I would recommend him to my friends.

It was a pleasure dealing with our sales girl Alicia. She showed genuine concern with our particular situation and showed care for my husband's disability.

Mike Goza was incredible to work with. Found just what we needed for our grandson. Something affordable but more important reliable and safe for him to drive.

It was a pleasure dealing with out sales girl Alicia. She showed genuine concern with our particular situation and showed care for my husband's disability.

The staff at this location were so kind and the service I received was efficient.

Very good friend and wonderful thank you

Went just to look. Mark knew exactly what I wanted and helped me get my new Nissan Rogue!

I came in to have the battery replaced. The service department folks are ALWAYS friendly and helpful….they remember me and treat me like a friend and not just a customer. Although no one loves to bring their car in for service, these amazing people make it a fun experience. Love this place!

Our sales man Tom Farady was fantastic. He genuinely cared. He was embarrassed by a managers comments that were made in front of us. But he shook it off and finished the deal. Very unprofessional on the managers part.

Best Nissan Dealer in Chattanooga. Purchased my car at the end of the lease through Nissan of Chattanooga East. Mike and team were fair and transparent throughout the process. Highly recommend you make this your first stop if shopping Nissan in the area.

Carter was great and did an amazing job of giving us all the information we needed about everything! We never at anytime felt like he was trying to sell us anything we didn’t want or need though my other half had dreams of getting a truck he didn’t need. Even though it was 7 he stayed long after to show us how to use the car ie, radio, buttons, keyless start. He made sure we were well informed before we left. From start to finish the experience was seamless. We would send anyone to Nissan of Chattanooga.

Made my deal with Mike by phone from Valdosta Ga. Came to agreement by phone drove to Chattanooga to complete or deal and everything went as described. It was my best experience with a dealership. Highly recommend.

Very helpful

Lamar Langford is a wonderful salesman. He's extremely knowledgeable and very professional. He listened to my requests and went above and beyond to make it happen. He answered my questions thoroughly and was very patient. I felt comfortable, there was NO pressure, and this is the only Nissan location I will give my business.

Lamar Langford is a wonderful salesman. He's extremely knowledgeable and very professional. He listened to my requests and went above and beyond to make it happen. He answered my questions thoroughly and was very patient. I felt comfortable, there was NO pressure, and this is the only Nissan location I will give my business.

Great experience my sales man Carter was great. He knew all the features of the vehicle I brought.

My experience was phenomenal! I actually went with my friend to help her look at cars and ended up purchasing a new one for myself! I recommend them 150%, my experience was top notch!

I purchased my vehicle a few days ago Mike Goza was my salesman he was incredible! I found a nail in my tire today brought it into the dealership and they’re fixing it for free! What a great place to buy a car what a great service team and what a great experience! I highly recommend coming out to Nissan of Chattanooga East to buy your next vehicle, and make sure you ask for Mike Goza he is the best! 5Star!!!

Mike Goza is the guy to talk to. No pressure, goes out of his way to make sure you get what you want. We've bought 6 vehicles other last 4 years from him. All been good.

My Salesman Carter gave me the most overwhelming experience ever while purchasing my vehicle. I went in with faith that I'd meet someone with my heart's best interest and low and behold "Carter!" He was very knowledgeable in the company's product, down to earth, kind and most importantly honest. His word is gold and he definitely stood on his word. Salute to him and I really appreciate every moment spent purchasing my first brand new car. Thanks Carter and thanks Nissan! You are the Best!

Oh my goodness, I'm so grateful for my Salesperson, LaQuesha! She picked me up at my home on Labor Day to take me to the dealership to look at some cars. Two days prior the engine had blown in the SUV I have been driving for over 4 years and had just paid off! The entire car shopping experience was incredibly easy, fun and stress free. Everyone from her to the financing were wonderful to work with. Even today, I stopped for my car wash and had an amazing experience! She and one of the Managers were so welcoming and my car wash was super quick. This is my third purchase from this dealership. I will continue to purchase from them and continue to recommend them to my family and friends.

I bought a brand new 2021 Nissan Versa yesterday and I had the greatest buying experience that I’ve ever had ever? Mark Spangler was my salesman and he was phenomenal!! He worked tirelessly and very diligently to get me approved and get me something that I would be satisfied with and in and not just him but the finance manager Jason and all the other ppl involved in my car buying experience was truly wonderful and I would recommend them to everyone I know and even to ppl I don’t know. In fact I already have!! All around great experience and I will certainly be buying from them going forward!!

Laquesha Wood was my sales agent. She was extremely friendly, easy to talk to, and made the process of buying my daughter a car completely seemless. I love you guys!

I was very happy with the Sales Department, my salesman (Mark Spangler) in the trade for my new Rogue. Answered all my questions, took care of my concerns, and left me with a good feeling regarding the trade. However, finance went very smooth with the exception of the pressure I felt to purchase extended warranties! After repeatedly replying "NO", finally, he decided to close the deal! I did not appreciate the pressure from the finance guy...NO means NO! Just because I am a senior woman doesn't mean you can pressure me into purchasing your warranties. Very happy with my purchase and would recommend this dealer without the pressure.

Excellent people to work with

Everyone was very nice and patient.

Don’t have any complaints.

Was my 2nd oil change after purchasing the car new. I wanted the dealer to complete this since I had to have another shop do the first since I could not get the car in the time I had available

First time buyer of a Nissan, Our sales rep Tom was very polite and would use him again. Could not ask for a more nicer sales person.

I bought a used vehicle from Nissan of Chattanooga East 5 months ago. The car ended up braking down and needing several thousand dollars in repairs. Will and Lamar went above and beyond to make things right and get me in a new vehicle without having to carry over any negative from the used car. Highly recommend Nissan of Chattanooga East!!

I bought a used vehicle from Nissan of Chattanooga East 5 months ago. The car ended up braking down and needing several thousand dollars in repairs. Will and Lamar went above and beyond to make things right and get me in a new vehicle without having to carry over any negative from the used car. Highly recommend Nissan of Chattanooga East!!

Mike Goza was the absolute best and chillest guy ever. He helped me get the best car on the lot in the price range I was hoping for. Best place for a dependable, long lasting car and very friendly while keeping the professional tone.

Carter Swetmon is the best car salesman I have ever dealt with! When I am ready to purchase again he will be the person I go with. Recommend him 10/10!

As most of us, we love our Nissans and would like to take good care of it. Without a doubt Nissan of Chattanooga East Tennessee has outstanding professional staff like Brittany and my experience was beyond pleasant. The whole service team treated me with great care and repair an issue that no other Nissan in the whole state of Florida had hard time diagnosing and fixing. I'm very happy with Nissan of Chattanooga East Tennessee that even if I have to drive in the future all the way from Florida, I will to take care of my Murano. Once again, thank you for repairing an issue that no one else could!!! Plamen

Mike Goza helped us with buying two brand new cars in three days and the entire process was a smooth as could be. He didn’t waste our time by showing us vehicles we weren’t interested in or couldn’t afford and he was extremely polite and hospitable. Just an all around awesome experience!

Good people doing great work

Brittney was amazing! She is always making sure I am taken care of and I appreciate it!

Good folks, pleasant buying experience, good price, quality used car.

They fixed it and check for a recall I didn't know about..

Great service department ALWAYS!

Nissan of Chattanooga East takes care of their customers. I've never felt like I was being taken advantage of, and all of the staff are awesome!

Mike Goza is awesome. He made my first car buying experience seamless. He was very knowledgeable about the Nissan Kicks and took time to show me everything about the vehicle. Mike took time to pose for a photo. Genuine, outstanding, knowledgeable, and personable. Mike’s customer service was outstanding. Best experience hands down. Thanks Mike and Nisan of East Chattanooga!

It was a very relaxing and easy experience working with Mr. Lamar Langford and meeting the others in finance and those I met at the dealership. I'm truly thankful and blessed and glad my son Michael and I went to Nissan of Chattanooga East for our new Rogue!!

Easy process. Mid-20s female and not once did I feel pressured during the process. They clearly explained each step and offered advice when necessary. Thanks Lamar!!!

Went in because they had the almost exact Kicks that I wanted (No black wheels unfortunately, but with the shortages I completely understand) and wanted to drive it and get a feel for it, but Carter was great and made the process a lot easier than buying my last vehicle, and we were in and out of the building in a few hours with my old car gone, and driving home in my new Kicks! Everyone seemed extremely knowledgeable about the features and services and seemed excited about explaining them. Great streamlined process overall and whenever I am in the need for some services or a new car for my wife I will definitely be back. Great Job all.

Friendly staff, completed the work in a reasonable amount of time.

My Service tech Mike Mcentire is always nice, helpful and I am thankful!

prompt service and efficient help in purchasing our vehicle.

The work was performed quickly.

Quick and easy, upfront on cost.

Great service had recall taken care of

I was in and out within 2 hrs Everyone was very professional and nice.Thank you

Everyone very kind, helpful, and professional.

Bought a 2021 Rogue. Got a really good deal.

We had a great experience at Nissan of Chattanooga East! Mark Spangler, our sales consultant is super professional and helped out every step of the way. Jason in the finance department was awesome to work with and was very thorough. I would definitely bring my business here again!

Carter was extremely helpful. Our experience was excellent!!

Mark Spangler was excellent selling us the car. He was very knowlegible and able to answer all our questions. He was courteous and friendly without being too pushy. Overall, it was a good experience.

Sales person extremely kind. Only 1 car on the lot that was the make and model I was looki g for however many more coming in

Fantastic people to work with during our car buying experience! True care and commitment were given to ensure our complete satisfaction!!

Mike Goza at Nissan Chattanooga East does an excellent job at giving me exactly what I need in each vehicle that I have purchased from him. He makes buying a vehicle smooth and fun experience! The dealership overall is top notch, very professional and friendly. He makes sure that my discounts have been added to my oil change services before I leave. If you are in the need of a new or used car I highly recommend you go see Mike Goza for a fantastic car buying experience!

Tony Boyle is absolutely amazing. He genuinely cares and wants to see you get a car you want at the right price. He didn’t constantly send me texts or call me or hassle me, just so he could make a sell. I knew what I wanted and the price I wanted it for. And he made it happen. If you want to deal with a sells men who is easy going and wants to get you the car and the price you want, he’s the man!

Very good

Jeff was great. He handled my service appointment very professionally and they took care of a defective blinker bulb installed 6 months ago.

Go see Carter Swetmon, you will not be disappointed. Well worth the 6-hour roundtrip to do business with Nissan of Chattanooga East. Highly recommend them to anyone in the market for a new Nissan.

everything went well, easier than expected!

Very friendly atmosphere and Mark Spangler was very helpful in showing my all the perks and getting my car ready . David Teague was my F&I manager’s and he was very knowledgeable about my finances and what I needed to purchase a new car. Whole staff was great .

Great service! Adam Morgan was incredibly helpful, knowledgeable and kind. It was our first visit and he put our mind at ease. We will be returning for all necessary Nissan needs! Thank you !

I took my car to Nissan East to get oil change, I was due for the 45,000 miles maintenance so I decided to do that. Also needed some belts changed. Was told my car would be done around 4 so they gave me a ride home. I got a call an hour and half later said my car was done. So it didn't take that long . Sent someone to come pick up to take to dealer so I could get my car. I was very happy with the service.

I love the service department at Nissan of Chattanooga East! Since my first Murano in 2012 I have brought my vehicle here. They have always been so nice and helpful especially in my times of need. I will always recommend Nissan of Chattanooga east for this service!

Excellent. Everyone there was very knowledgeable and very helpful.

These guys are always great! Wouldn’t take my car anywhere else!

Went to several dealerships in the area looking to purchase a new Murano to no success, a lot of runaround talk. At Nissan of Chattanooga East I was promptly met on the lot by Mike Goza, he was very personable and professional with none of the normal BS. We discussed what I was looking for and pricing concerns and quickly astablished a workable agreement. The paperwork was completed in a timely manner and I drove away in my wife's new Murano. One of my best car purchase experiences, thanks Mike, great job! If you want to deal with a honest professional go to Nissan of Chattanooga East and ask for Mike Goza. PB

Jeff, my service provider, is always friendly and professional. They get my car serviced while I wait wait, in a timely manner. Highly recommend!

By far the best auto purchase experience I’ve had thus far. Mike was absolutely phenomenal from start to finish. He was patient, knowledgeable and got us an amazing deal. During our time in the dealership, all of the other employees were kind and engaging. I had several great conversations during the “paperwork hang-time”. I can and will absolutely suggest this dealership to my friends and family. Thank you again Nissan of Chattanooga!

The sales and finance team were very knowledgeable and respectful of our time.

Good quality cars backed-up by friendly and professional dealership. I highly recommend Nissan East of Chattanooga TN. It was the right choice all along! Elias Samaha

My sales person was awesome! She worked with me until we can up with a good price with getting upset with me being stubborn

Had a great experience with Chattanooga of Nissan East!

Highly recommend Anthony Robinson at Nissan East in Chattanooga. Anthony was so awesome to deal with a made buying a car fun and not stressful. If you want a fun, laid back, no pressure salesman. Thank you again.

I am amazed of how I was treated as a person coming in as a person coming out of chapter 7, I was treated the same as a per with a 1 credit and that made me feel special thanks Nissan, Carter was such a professional dealer from the time we walked in his office till we drove off in my brand new car, yay

awesome buying process will definatly go back

great buying process ease of access was second to none

Best car buying experience EVER...give Carter a call today...

Laquesha was very Non aggressive or pushy. She answered all my questions overtime as I worked through the decision process. And won me back from almost buying a Dodge. Worked with me and her team to get the deal and the truck I wanted!

Excellent service! Jeff Moson is my service advisor. With Jeff I can trust that everything gets done at the time agreed upon, I get a ride to/from my office, rates are reasonable and my car is washed after they're done! Jeff

You can't beat the customer service at Nissan of Chattanooga Everyone is friendly and professional and the service is excellent

Enjoyable experience, will be back for another new car

I was in the market for a Nissan Armada. I live in Birmingham Alabama. All of the vehicles in my area were over priced and the quality was lacking. I went onto autotrader and came across a 2012 a little outside of my budget at Nissan of Chattanooga. Alicia was awesome. She took a lot of pictures and there was not a lot of negotiation needed. I was able to get just what I was looking for. I drove 2 1/2 hours and the car was just what I was expecting. The transaction took 30 minutes. I highly recommend Nissan of Chattanooga.

Even without an appointment, I was in and out within 1 hour for oil change and maintenance.

I had an amazing experience at this dealership!! Mark Spangler helped put me in my new 2020 Nissan Kicks for a great price!! Thank you to everyone at Nissan of Chatt East!!!

Overall a great experience. It was smooth and professional al the way through.

The people here are very nice, add no pressure, and want to help you make a good decision.

I am amazed that they got me approved, with no pressure or attitude. They just had positive energy.

Sales person was professional and very knowledgeable of vehicle!

Experience of a lifetime! Alicia and David were professional and respected my time!

Absolutely best team and prices and I highly recommend for a great experience!!

Easiest experience ever! We absolutely enjoyed the service that Mike Goza gave us this weekend. Mike out did his self to ensure that we left Nissan with a new car and a smile on our face. ⭐️⭐️⭐️⭐️⭐️

Excellent service from all the the team members, nice courteous , knowedgable and helpful

Great experience with Mark Spangler!

We had a great experience today at Nissan of Chattanooga East. Everyone there was so helpful! Ayden did a great job and even drove 45 minutes to get paperwork signed! Would recommend, and buy from them again!

Recognized the issue I reported was valid and immediately performed service under power train warranty. My 2017 Armada is running like new again. Also, the cashier I checked out with was the sweetest lady.

Respectful, truthful, very patient.

We had an awesome experience and Carter was very helpful and friendly !!!! I?m we would highly recommend anyone looking for a car to visit Nissan of Chattanooga east??

Everything! I can’t say enough about this dealership! BEST EXPERIENCE EVER!! See Mark Spangler! He is awesome and completely honest! They restored my confidence not only in car dealerships but in humanity today!

Great quality work on both Murano and Maxima vehicles. Have been using Nissan East for both purchasing and then maintaining vehicles since 1989. Have trusted this dealership for many years and have always been always had good luck with them.

Had an oil change and had a tire fixed that had a nail in it at Nissan today! Jeff was very helpful! Thanks Nissan!

Our salesman was Mike Goza. He was absolutely the best salesman we have ever dealt with. There was no pressure not was he pushy. He asked what we wanted in a vehicle and what we wanted our payments to be and met them. And not just once. We have bought 2 brand new cars from him in less than one month. Awesome buying experience!

Check them out.love vehicle so far

The salesman Lamar was very helpful he made sure he went over every detail about everything from the paperwork to the car he made me feel comfortable and that I could trust him and not feel like I was going to be overcharged for anything I appreciate that.

They are the best place to buy a car!

We enjoyed our purchase and working with the staff

What an amazing and easy car buying experience. Will Always go back to them. Sale are so patient and very knowledgeable about the cars. Will Highly recommend them to everyone.

This was the second time I've taken my high-mileage Armada to be serviced. I was once again impressed with the level of professionalism I experience with this dealership. Repairs took longer than anticipated but communication was great. Will definitely return.

The best dealership to work with in the Chattanooga and surrounding area. Chattanooga East went way out of there way to make this deal happen and the other deals I've have in the past few months happen. I went more then the extra mile for me business. The salesman worked with me and understood my position. You will not find a better group of employees to help solve my transportation needs.

This was the second time I've taken my high-mileage Armada to be serviced. I was once again impressed with the level of professionalism I experience with this dealership. Repairs took longer than anticipated but communication was great. Will definitely return.

They did an excellent job on my car. I will recommend this dealership for buying and service.

Everything completed as expected

Had a great experience purchasing our Rogue. Tony Boyle and entire staff assisted us in the purchase. If you’re in the market for a vehicle, I highly recommend them.

I love going here. The staff are very professional. I was told 3 hours to fix the problem and they only took 1.5 hours to complete the task.

When in town we always get our Rogue services here.

Happy with my car, and the salesman.

Waited a little longer than I wanted for my oil change but they now can send you a text on the status of your vehicle and suggest additional services. You can review it on your phone and accept or decline services as well as see the total...nice feature!

The work was done well at a fair price, and I was satisfied.

I made an appointment for an oil change. Showed up and was out in 45 minutes. Oil change, tires rotated and a car wash. Great service.

They got what you need no matter the timing! Excellent service Ask for Mike!

My oil change was fast and the waiting room very comfortable and spacious. Jeff and Teresa are very nice and efficient!

I always get the very best service here and respect at the highest level. I would recommend anyone to here !!!!!!!!!!

I loved the experience . Very fast and high quality service.

Had as pleasant a time as possible at a car repair place. Car was repaired in the time they said. Didn't add anything. Did miss the popcorn that is usually available.

Excellent service . I had been to another dealership and no one offered to help me . There the salesperson we?re happy to help. LaQuisha was awesome!

Always have good maintenance service and quick service time. The car wash you get is an added bonus! Jeff Moson always is upfront on what needs to be done now and what might be needed over time

Anthony Robinson was a great help in getting the car. He was very personable and I will recommend him to anyone wanting to buy a new Nissan.

We had car troubles while driving to the area for vacation. Mike McIntyre in the Service Department was awesome. We found us a part and had us up and running in 24 hrs. They handled all the warranty stuff for us. Also got us in to a rental for the day. Thanks for the great service and friendly staff! Tim and Angie Sullivan Des Moines, IA

I was treated like family rather than a customer. My car was stolen on a Sunday. Carter stayed on the phone Sunday thro Monday till my car was locate. Amazing Salesman.

I always shop Nissan of East TN because of your salesman Carter.

I waited until the afternoon and I pleasantly was in and out. Thanks

Excellent experience, excellent experience, excellent experience

Mike Goza the saleman. was friendly and knowledgeable and had the vehicle we wanted. It was a great experience.

Ayden was extremely helpful when purchasing my new Titan!! He knew all of the features that I was looking for and met every single one of them. We really appreciate your hard work!

Excellent service and staff. Very prompt service and wait time was not long at all.

Everyone was very nice . I was there about 2 hours got everything I wanted. Was very pleased.

Great service department. Completed service properly and in a timely manner. Professional.

It was a great experience for me I enjoyed the peoples and they all was very nice and kind

Anthony was a very nice and personable guy that helped me through the whole process,Financing was fast and easy.

I love my overall experience at the dealership. I got vehicle service for an oil change and had transmission service done as well. Friendly staff.

I HAD A GREAT EXPERIENCE WITH CARTER AT NISSAN EAST HE HAD EVERYTHING READY TO GO WHEN I GOT THERE TO TEST DRIVE MY CAR AND WHEN I LET HIM KNOW I WANTED THE CAR THE PAPER WORK WAS READY HE TOOK THE TIME OUT TO SHOW ME AROUND THE PLACE AND ALSO SHOWED ME HOW EVERYTHING WORKED ON MY CAR!! WILL BE ACK TO BUY FROM THEM AGAIN!!!

I loved my experience when I bought my truck

I had a great 1st new car buying experience. The salesman was genuinely interrested to find out exactly I wanted. He provided helpful info but was never pushy. it was a great experience for me.

Mark was very knowledgeable about the vehicle. Pleasant to deal with.

Took my car in for first service. Got to the service area at 930. I was greeted right away and told exactly what they would do to the car the cost and directed where to go to wait. Everyone was very accommodating. I’m pleased with the service.

My salesman Mike was friendly, professional, and very knowledgeable. He was very familiar with my new vehicle and was able to answer any question I had.

Aaron Grasty has an amazing work ethic!

very pleased overall. Carter was very easy to work with. Felt very comfortable as a single woman buying my car and never felt like I was being taken advantage of

AJ Bishop is the best! Answered all my questions when I had them!!

Carter was terrific. Quick, friendly and funny. Just our type of salesman. Came all the way from Loudon and it was worth the trip.

As always This dealership has always amazed me how they service your needs in a short amount of!

Oil change today, complementary car wash, with good communication and customer care.

Mike McIntyre the best service man. I always come back to this dealership also because of best service and no us points

Everything was awesome, felt like I was an appreciated and not just a number.

Mike Goza and staff were excellent at their job. They took their time went over all the paperwork and just overall experience was great.

Steve was very friendly and wants to do everthing he can to make sure you are happy with your Automobile and service .

Best car buying experience I?ve ever had. Could not recommend them enough

Service was good but having to wait so long was unpleasant.

The employees were very helpful and friendly. I was there for a scheduled oil change that took over 2 1/2 hours. I trust their work, and will continue to go there for maintenance.

The service is always good. The waiting area clean. Service rep is always courteous and listens. Mike McIntyre is the person who always waits on me and he is excellent. Only complaint today I waited 3 hours for oil change and filter and I was 2nd in line when they opened, but later found out they were short handed.

My experience was the best of the Nissan dealers i have been to .Three other dealers they did not compare . The salesman knowed about the car and did not bring manager out every few minutes very straight forward . My salesman was Carter

The staff is approachable and helpful. Never have had bad service here.

Excellent service. Friendly, helpful service personnel.

Went in for service. Looked around at a new Nissan Rogue and was treated rudely by Sales Rep. My wife is in the market for a new vehicle. We will go elsewhere.

Mike was great to work with got us where we needed to be

Service Manager, Chris was patient while I explained the concerns/issues I was facing. He explained to me what I needed and reviewed my protection agreement. Was in and out within 2 hours!

The waiting area and rest room facilities were very clean. Mike McIntyre was my service representative. As always Mike was polite and professional. I feel very comfortable when I go to Nissan and always get great service.

Friendly, courteous staff...will work with you. efficient service department

Friendly staff, great selection of vehicles, and will definitely buy from them again in the future.

Everyone was nice, although i did not like the fact that on the phone they tell you one price amd discounts, tgen when u get there its another price, story, amd discount. i feel NEVER promise a customer one price and discount amd then when the customer get there its a whole different deal, its like they are trying to play you. NOT GOOD

The customer service in the service area is excellent. Efficient and thorough in their explanations.

My Sentra wouldn?t start. After jumping it off I took it in for battery testing. They gave me a new battery and told me there was a recall issue that they took care of also

Great fast service. Everyone very professional and attentive

We bought a used 2019 Kia Soul+ for an excellent price at this car lot. Steve Sharp was extremely nice and helpful. He never made us feel unconfident in the dealerships honesty. The whole process went very smoothly. We tried to buy a car in Knoxville but Chattanooga simply has better prices. I recommend this Nissan dealership.

We bought a used 2019 Kia Soul for an excellent price at this car lot. Steve Sharp was extremely nice and helpful. He never made us feel unconfident in the dealerships honesty. The whole process went very smoothly. We tried to buy a car in Knoxville but Chattanooga simply has better prices. I recommend this Nissan dealership.

Very god service and communication during my car repair service

Everything they were very knowledgeable and Jeff in service department was very helpful and Lemar in sales

I recently moved to Chattanooga from Atlanta and I must say the service here is 100X better than it is in Atlanta. Jeff Moson is the BOMB DOT COME! He’s awesome, he communicates effectively and is very informative. I definitely recommend this location!! Thank you for the outstanding service!!!

Love my Rogue. Ready to start my adventures.

Ayden (sp?) was seriously the best. I walked in with a tight budget and walked out with a car within that budget. I never once felt pressured to buy a car outside of my budget. I was so nervous due to a previous bad experience somewhere else. Glad to say this was a completely different experience. Great first car buying experience. Thank you!

we got Nissan Kicks and love it. Those people was so nice and helpful. Steve Sharp is awesome and helpful with me to how it work with Nissan Kicks stuff with my phone hook up and set up.

My daughter just bought her very first car there today. Great service . Thank you Anthony and Jason for making it an easy experience.

I wouldn?t take my car anywhere else for service, but Nissan.

Everyone is very nice and they take the time to explain what is going on with my car. They even remember issues from my previous visit and ask about them also. Keep up the good work!

We were very impressed with Tom, our salesman. He made a buying experience as if we were part of their family. We will never buy from anyone else and recommend everyone to purchase their next car from Nissan Chattanooga East.

They treated me as if I was royalty. Salesman Tom made this purchase a pleasure.

My customer experience was great. They focused on me and my needs vice driving a sell at all costs. MG listened to my requirements for a vehicle and identified a totally unexpected solution which allowed me to get a new vehicle for much less than I expected.

Carter was extremely helpful and made me feel very comfortable in my decision. I?m new to the car buying process, so he was very informative and answered any questions I had!

Excellent service Jeff was prompt and courteous. I was in and out quickly, and Jeff kept me informed on the service of my car.

Usually the csr inspects the exterior of the car and the tires before signing. Other than that everything was fine. He did call when ready and reviewed the work that was done.

They solved my issue in minutes! Fast and courteous! Highly recommend

Mike Goza is amazing! very professional!

Mr. Anthony is an awsome sells man. He go beyond for you and he keep you up on your toes. He hasn't been there long as others but he'll do all he can to get you the car you can afford or the one you eant, but still comes down to how you are building that credit score....

I made the drive to Chattanooga when Nissan of Cleveland didn't want to sell a car at there advertised price.(aka bait and switch) The sales team at nissan of Chattanooga east went above and beyond to make a sale. as advertised in the deal I wanted This is the place to go to not be baited and switched. highly recommend

All was very good except the wait time was 45 minutes longer than stated.

What an experience! This was probably the easiest purchase of a vehicle EVER. Chatt East went out of their way to make sure when we came in we left pleased. Can?t say a negative thing about this facility or team!

I had absolutely no problems with them. They figured out the problem and fixed it in a timely manner.

Great service, nice employees

Jeff in the Service Dept is awesome. Always helpful and very polite and friendly. He is also very knowledgeable and knows his job. He goes above and beyond.

Quick and efficient service!..

Friendly service personnel who are diligent to please the customer. They are helpful and make sure my car is serviced on time and correctly!

So easy to schedule an appointment for my regularly scheduled maintenance and the prices were lower than I ever expected from a dealership. They had my car ready early and I got a free car wash!

Trucks great. Salesperson was great. Would purchase from here again.

We had browsed the used Nissans and after speaking with Morgan about the price, payment and options of buying a new car, we decided to look at the purchase of a new car. I chose the Versa because of the body style and comfort of the ride.

Very good Jeff did a great job in taking care of me

THE ARE FANTASTOC.AND VALUE therir CUSTOMERS VERY MUCH

Our salesman Anthony Robinson was amazing. He will go above and beyond to get you in your vehicle. If you're in the market for a car check him out, you won't regret it!!!!

The gentleman in the service are so polite and kind, the waiting is amazing with popcorn and water . The service was great . Though Amanda the lady you pay when you leave both times we have went is rude and takes away the amazing service Nissan is demonstrating .

Morgan was very helpful to us and did a great job!

My intire experience was great. My salesperson Lamar Langford was excellent.

Was pleased with the service and communication. Was told the previous visit that I might need new brake pads. Mike, the service advisor informed that new pads were not needed yet. Appreciated their integrity and honesty.

I have had nothing but good experiences with this dealership from my salesman Tom F, to the used car manager Barbie Vaughn, I have always been pleased. The mechanic is always on top of making sure my vehicle is safe. Thank you Thom A for going the extra mile to insure that my 130 mile trip each way to work will always be safe in my Nissan. I have bought 2 cars this year from this dealership & will continue to send my family back when they are in the market.

Mike is great. He always takes excellent care of my Murano!!

Was just browsing not intending to purchase at time. Nice sales people (Lamar and Shelly)/ good deals.

Great dealership and friendly staff. I would recommend this dealership to everyone I know.

I highly recommend Nissan of Chattanooga for service and being very helpful

Thanks Mike for a great experience.

Michael w. was the epitome of excellent customer service. He went above and beyond to make sure my mother was comfortable and happy with her purchase.

Best service in town and I never have issues

Sales associates are very polite. Service staff attend to needs promptly and went above and beyond to make sure car was repaired correctly and handled all paperwork. Very easy transactions no hassle at all.

Service department is great. I was having issues yesterday morning with my Titan and they made the repairs and had it back to me by 3:00 p.m. yesterday! And when you call you actually get to talk to a real person in service. Would highly reccommend.

Overall good experience, salesman were easy to work with

Great service and friendly. Good people to work with.

I always have a great service experience at Nissan of Chattanooga East. I feel the staff is honest and dependable.

we love Nissan of Chattanooga. we could take our car anywhere .but we trust and value their service dept. so this place is the only one we use and will continue to use them. Their fast and do great work and keep you informed about service while you wait.

Jeff Moson went above and beyond to get me a rental car when my vehicle was out of service due to a transmission problem. I was amazed they were able to get the new transmission in and installed in 3 business days! Great work everyone!

Always friendly, helpful, and most knowledgeable. Clear and complete answers to any questions. EXCELLENT Customer Service from Service Department Advisors and Sales Expertise by Carter S.

Our sales associate Mark was amazing. He was very knowledgeable about every SUV I drove. He let me do the talking about what I was looking for and why in a vehicle. With each test drive, he explained each feature with every SUV I drove right down to all the warranty questions I had. Never once did I get any I don’t know answers, or a push at any sale. Soon after a couple days of talking with Mark, and making up my mind about an SUV my husband and I choose a 2019 Pathfinder. Now I don’t know how each car shopper thinks, but I shopped around searching and bargain hunting .. and with Nissan of Chattanooga East you definitely will get what you want and leave with a happy price.. we had traded a car in and got a way higher trade value, a very nice protection plan (ask Mark!) no crazy pressure from financing to buy everything.. super welcoming staff.. no hounding phone calls from everyone under the sun at the dealership.. I asked to only deal with Mark and that’s what I was granted. Now on to Managers Kevin thank you so much for everything your team did to achieve a new loyal customer. Kevin only called me once checking up on our visit to Nissan East . I explained Mark was wonderful, but I needed to think about my decision.. he gave me my space.. he understood perfectly. The next day we walked away with new pathfinder. So if your looking for a CLEAN honest dealership look no further. Don’t buy into all the gimmicks on the radio stations .. of what they can promote and promise you . Because in the end each little “gimmick” discount does not apply because of this or that reason.. or we “can’t give you that price because “.. your credit.. you owe to much.. we can’t make a profit if we have to use this financial company crap .. yes I have heard it all .. No my credit is fine , but I was treated kinda rudely at other dealerships due to the negative equity I had on a previous car. AFTER I mentioned that everyones attitude changed with other dealers. Nissan East did an amazing job with giving us every discount possible and an amazing price on a NEW pathfinder .. a very good interest rate for what roll over we had.. we will be back!

Thank you to Tom Faraday for all his help as I purchased my 2017 Frontier a few weeks ago. Thank you to the finance office for working with me and being so friendly. The over all experience was excellent. Thank you

Tommy Faraday was a very helpful and nice sales man. He contacted me when I was searching and stayed right with me. I came in to view the truck and he was very knowledgeable about the truck and the process. I will refer others to Tommy in the future. He made the buying experience easier.

I worked with Tom and Jason. The entire process was smooth and faster than I thought it would be. There was a tiny repair that I requested to be done and they contacted me to set it up right away as promised. Both employees were knowledgeable in their departments and answered all of my questions. No negative things to say. Highly recommend this dealership!

Great customer service and great customer atmosphere

Very pleasant experience...will definitely use this dealership for all needs

The service I received was excellent!

Mark and all the Guys at Nissan of Chattanooga east are fantastic! Super nice and treat you like a person not another number. I will certainly recommend this dealership to anyone looking for a new car. super clean too

I received great customer service from everyone on my visit. Everyone was so nice and helpful!

Great customer service every time I go

Somewhat. Tired of all the recalls on my car. I know it’s not the dealerships fault though. I was promised the salesman that sold it to me would vacuum my car every time I brought it by but that never happens. Why tell me that and then never do it?

GREAT STAFF. FAST SERVICE AND INFORMATIONAL. WOULD RECOMMEND SHOP TO ANYONE WHO NEEDS SERVICING THEIR VEHICLE.

Adam was awesome to work with, made the whole car buying experience great!

Even for routine visits for regular scheduled maintenance, the Service Department treats customer with the utmost respect and courtesy!

Great customer service,I’m always very satisfied with the work they do for me they go out of their way to help me

Great place and awesome staff. Thank and Eric rock. So does Jason.

Great service, and great people

No pressure, knowledgeable staff, some of the best coffee in a spacious, comfy lounge.

Morgan is an awesome salesperson. She showed me how to put android auto on my phone to upload and have a navigation system in me Ford 2018 Ecosport. Everyone there really made you feel special. I recommend Nissan of Chattanooga East to everyone. There is no better place in the city to purchase your next and every other car after that. 💓💓💓

Morgan is a jewel. My car did not have the navigation system in the ad. BUT!! Morgan showed me how to download android auto and by using my phone as my navigation system it works beautifully. I even has my previous places saved. Morgan again you are awesome. See you Saturday.

I have purchased multiple cars from Nissan and this last experience was one of the best. If you need or just want a new or pre-owned car, please visit them and ask for Mike Goza, he is one of the best. All of their staff are very friendly and make you feel at home.

Very smooth from start to finish very good experience

Best car buying experience ever! Mike Goza and their staff worked extremely hard to get me and my family the best deal possible! Treated us great and didn't put high pressure on us like other dealerships have in the past. We also got best value for our trade in vehicle. Cant say enough good things about these guys, but I can say that we were pleased enough to buy a second vehicle a week later!

Great service from the moment I pulled in. I was greeted within a few moments and made to feel as though I was their only client. Mike Goza was awesome at explaining things and answering my questions and most of all, he was never pushy like you find at some other dealerships.

Great service and they try to really work with you

No pressure but very helpful and friendly.

Prompt and friendly service! Professional people! ☺️

Always a pleasant experience. Garrett was very professional. He kept me updated about the status of service and made recommendations.

The overall service was very good. Normally the Rep. goes over tires,brakes or overall issues. No mention of anything when checked out.

Oil and filter change was handled well and somewhat quickly.

Quick and everyone was very helpful.

It was smooth and the experience was easy. The sales person did great

Mike McIntyre continues to do a great job when I bring my car in for an oil change.

Everyone is friendly and professional. Completely satisfied with service department.

the service department is great at Nissan of Chattanooga east

Always professional and compassionate!

Everyone at Nissan is so nice. When I take my car in for service they go over everything with me. They always wash my car without me asking them too. I wouldn’t take my car anywhere else.

Always A GREAT Experience

Took a little longer than expected, but overall easy process with a lot of help from Brian.

By the time the wrecker actually got my car to the dealership is was well after 4 pm and I knew nothing would happen until the next day. I received a phone call at shortly after 8 am the next morning informing me that they had found time to diagnose my car & they were ready to get to work if I was willing to proceed. I obviously gave the thumbs up to proceed & by 10 am it was ready for pickup. The part that my car needed wasn’t a common repair part but they had it in stock. The dealership was extremely courteous and nothing but professional. They had me back up and running really fast & I actually got some good news when I went to pick it up, they give military discounts which saved me over $110 dollars. I’m extremely satisfied with this dealership.

Buying my first new car was a smooth experience, thanks to Carter and others.

Very nice service department and employees Will continue to come here for service

Excellent, thorough work. Professional.

very happy with the customer service I was provided. Sales Representative was very knowledgeable and helpful.

Easy to find the Nissan Dealership and Great service.

while traveling cross country I had car issues. I stopped at this dealer and was glad I did! they got me in quick and got me back on the road in a very short time. The facility was beautiful, clean, and the people were fantastic. I wish I had purchased from them

Good staff, and help pleased with the purchase of a used 2012 red dodge charger, my daughter was anchus the her car. Thanks to Steve sharp and management team.

Great service!!! The only shop I trust to do a good job.

Price was fair and the process of purchasing a used car was simple.

Been going there for a long time. Have had no problem except this time it took a little over 2 hours to get oil changed. This is a little excessive. How ever the service personnel are great!!!

Nissan of Chattanooga East has the most experience service tech that anyone could ask for. They are the most intelligent servicemen or servicewomen of any dealership in Chattanooga!!! Thanks Nissan of Chattanooga East for taking care of my vehicle on my servicing!

I feel like everything was done that could be done by the dealership to make this purchase happen!

Great job, everyone is nice and knowledgable. Car was ready when promised.

Good experience . Would shop here again and recommend to others.

Mike McIntire always takes care of me...I really appreciate him his help....

This is a excellent dealership. Very friendly environment. I would highly recommend this dealership if you are looking for a vehicle.

Great place to do business

Just purchased my 3rd Nissan from Nissan of Chatt. Hank was so helpful and got me the exact Maxima I wanted. Great place to buy

As always, a high light of my day! I've purchased close to 200k worth of cars from this dealer and all of them have been a pleasant experience. Salesman (Carter) has always been well informed about the vehicles for sale and does not hesitate to pass that information on. Will stay with dealer until I can't drive anymore!!

I live in Dalton, but I always drive up to these guys for all my oil changes. They are always so nice and very informative. They always let me know if my car may need something, but they don’t pressure me into it. The service time is a little long, but it may be cause I usually I don’t have an appointment and I come on Saturdays. Either way, they are always awesome!

The experience was good. I have been using this dealer for 5 years.

Awesome dealership! They’re very nice and helpful. Would highly recommend to anyone looking for a new car.

Nissan of Chattanooga East was awesome to me! They were very nice and helpful. I would highly recommend them to anyone interested in a new car!

Found car online, when got to dealership car was waiting on me. Shortest buying process I'm dealt with in a long time. Overall pleasant experience.

This dealership provides good customer service when your car needs maintenance. I only needed an oil change and it was very easy to get in without an appointment. The wait was longer than I like but overall the experience was very good.

I had a wonderful experience here in getting my Nissan Rogue. The salesman I had David was very polite and straightforward. He did everything he could to make sure I was a happy customer

Absolutely amazing dealership. Great people who genuinely care about there customers. Helped me get the perfect car after mine needed a motor. Would definitely recommend them.

I recently brought my Nissan Rogue into the one in Chattanooga because I was having trouble with my car not starting and my friend suggested that I take it in. They were very helpfully and I also got an oil change done while I was there, they kept me informed and I was pleased with the service.

Always professional and knowledgeable , everyone is courteous and helpful

Always a good experience at Chattanooga East. Salesman Tom Faraday goes the extra mile with a customer Will go back for my next car. Love my Pathfinder. Great car and fun to drive

Purchased our 18 Armada a few months ago, and brought in for it's 10k mile service. Scheduled time online, was greeted by name and enjoyed a comfortable wait in the lounge. Great job Nissan Chattanooga team.

Got me in and on my way quickly, with a car and got my car back as promised.

I purchased my 2015 Nissan Altima here and have been vey pleased with it. Always having it serviced when needed & have been very efficient,courteous & pleased with everyone in service dept!

Great service

Loved them they do not make you feel pressured to do anything!!! They try to get you the best deal see mike Goza if you go �

LAST SATURDAY WE WENT INTO CHAT. EAST NISSAN TO PURCHASE A 2017 MURANO. ERIC AZUA GREETED US & ASSISTED US WITH THE PURCHASE. NO PRESSURE AND WE WERE IN & OUT IN ABOUT 2 HOURS. HE APPRAISED MY TRADE IN FAIRLY AND WE MADE THE DEAL. HE AND THE ENTIRE NISSAN TEAM WERE VERY COURTEOUS AND PROFESSIONAL. WHEN WE ARRIVED HOME I NOTICED SOME MINOR THINGS W/THE MURANO THAT I WAS GOING TO CONTACT ERIC ABOUT. MONDAY MORNING, ERIC CONTACTED ME, ADVISED HE WOULD TAKE CARE OF MY CONCERNS. WE MADE THE APPT FOR THE FOLLOWING THURSDAY FOR MY HUSBAND TO BRING THE MURANO IN & HE WAS IN & OUT IN 45 MIN. I WAS AND AM EXTREMELY PLEASED W/THE DEALERSHIP & THEIR STAFF. WHEN IT COMES TIME FOR ANOTHER MURANO, I'LL RETURN TO THIS DEALERSHIP & WILL ADVISE FRIENDS AND FAMILY TO ASK FOR ERIC AZUA.

The service was great and I sure like the free carwash. This is the third car I have bought from your dealership.I also have a new frontier pickup that I bought elsewhere that I plan to bring in for service.

I have always had a great experience here. The service department does a thorough and professional job.

I went in to get an air bag recall repair and was very surprised that it did not take long. I was very comfortable in the customer waiting room and enjoyed some snacks. I was treated very respectfully and even got a complimentary car wash!

I was there for 4 hours waiting to see about repair and how much it was going to cost. A lady came in 30 minutes after I did waiting on new tire to put on her car she had waiting almost 4 hours too.

We didn’t plan on buying a truck last Saturday, but after a lot of discussion, we bought it. Best Buy ever! Thoroughly enjoying the new truck

We were moving from Chicago to Orlando when we hit some car trouble with my 2014 Nissian rouge. My car was packed with luggage, dishes, bedding. All the main items for when you are moving. Along with two big dogs. The dealership let us take the dogs inside so they didn’t over heat. They suggested some great hotels that took dogs, and helped us get a loaner car. This dealership was so sweet and kind they really helped us out. Austin was such a help and everyone went above and beyond to help make this as less stressful as they could!

My service was quick and fast and my service advisor did a wonderful job!

Best service department for Nissan. I would recommend this dealership to anyone.

First time to buy a car by myself and I had wonderful help from Steve Sharp and the rest of the staff. I would buy from them again, hopefully not for a few years though

Purchased a 2018 Nissan Murano from Carol Khoury and couldn't be happier. Carol made us feel very comfortable during the process. She followed up with a cards and text to ensure we were happy with the purchase. We have bought several cars in the area but no follow after the sale. This was a different experience! Thanks Carol and Nissan of Chattanooga! Also a shout out to Lamar Langford and Nacho...great staff from top to bottom!

I am very happy with the services I received. I purchased my vehicle 2 years ago and continue to take my car for service here, they are knowledgeable and pleasant.

I love the service department!Dairon is so fast at getting you in and out of the service department quickly and does a more than efficient job. A++ service!! I also found Carol to be so helpful as a sales consultant. I would highly recommend buying your next car from her.