Service department is excellent.

I was in and out within an hour. This was the best buying experience ever!

Dealership had a great selection of the vehicles we were considering and purchased. Salesman (Mike Goza) was great to work with and also had sold us a previous vehicle as well. This was part of the reason we shopped with Nissan of Chattanooga East. Great experience.

Our salesman was Mike Goza and he was so helpful and friendly. My husband and I came in looking for a cheaper car and Mike took the time to see if anything had came in the day before on his off day and it had! We lucked up and got a great car, never once did he try and steer us to a more expensive vehicle. Would highly recommend Mike!!

Fast friendly service!

This was an excellent experience overall purchasing my daughter a 2021 Nissan Rogue SV. Our Sales Representative, Tony Boyles did an excellent job and helped us get a great deal. He followed through on all his promises! I would definitely do business with this dealership again!

Nissan of Chattanooga east is a great place to purchase a vehicle. They are nice friendly people. They worked hard to get me the best deals.I would definitely recommend them.

We had an awesome experience and Carter was very helpful and friendly !!!! I?m we would highly recommend anyone looking for a car to visit Nissan of Chattanooga east??

A salesman by the name of Tom really brought it all together. He was quick. He got us the deal of a life time on a new 2020 Rogue. Everyone needs to go and have the family kind of feeling whileI went to get our oil change on the wife's Rogue. Got with my #1 salesman, Tom Faraday. My youngest turned 18 and is a senior this yr. Told Tom what he wanted and he showed us the 2020 Nissan Kicks. Metallic grey, cheap on gas and car insurance. Before I knew it, I was hooked so we ran some numbers. The management, as they always do, broke the bank when they worked to get us an outstanding payment. Ended up with a payment less than $200 and interest less than 4%. From service to the entire staff, they make you so comfortable that you really don't want to leave. Their management team inspires me to become like them once I complete my Business management degree. To welcome all those who enter as if you were truely apart of the Nissan family. If you think I am making this up, I challenge you to go ask for Tom Faraday and let the experience begin. waiting. I know for a fact that anyone who goes will not be disappointed.

Excellent everything and I will be back

Very good place to buy new and used cars .I brought my Honda Odyssey from them .Good customer service

Great experience working with Mark Spangler. He worked on New Years day to help us find the perfect car for my lovely wife. We highly recommend asking for Mark.

Update. Great team. But purchased a soda from soda machine. Product expired 2 months ago. Nov 8, 2020. I do not think I will die, but it was flat.

I will now be doing business with Nissan East! Purchased a pre owned Titan XD, from dealer out of town last April 2020. Took it here to get serviced, did the complete recommend service. They treated me as if I purchased it from them. This week I detected a fuel leak, drove by to ask questions, started talking with service advisor, Chris, service manager was there, took my truck to the lift right away, came back with the answer. Took my truck back yesterday, and was covered under warranty! We are looking to purchase a new 2021 Rogue and will go there first!!!! UPDATE!!! We went back and purchased a new Rogue Sport from Aiden in sales, and Will salesmanager! Both very friendly and professional!!

Great customer service and care.

Had a very good buying experience!

Our experience at Nissan of Chattanooga East was great. Tony worked hard to get us the deal we wanted. Jason in finance was so easy to work with. We have had the car for a month now and Tony is still making sure we are taken care of and happy with our purchase.

Everything! I can’t say enough about this dealership! BEST EXPERIENCE EVER!! See Mark Spangler! He is awesome and completely honest! They restored my confidence not only in car dealerships but in humanity today!

Service advisor was very pleasant and took care of all my needs. Great job!!

Anthony was very professional and efficient in assisting me from Florida get a car for my mother. He treated her so well and we greatly appreciate it!

Great quality work on both Murano and Maxima vehicles. Have been using Nissan East for both purchasing and then maintaining vehicles since 1989. Have trusted this dealership for many years and have always been always had good luck with them.

Had an oil change and had a tire fixed that had a nail in it at Nissan today! Jeff was very helpful! Thanks Nissan!

Our salesman was Mike Goza. He was absolutely the best salesman we have ever dealt with. There was no pressure not was he pushy. He asked what we wanted in a vehicle and what we wanted our payments to be and met them. And not just once. We have bought 2 brand new cars from him in less than one month. Awesome buying experience!

Check them out.love vehicle so far

I had an amazing experience at Nissan with Mike Goza. Mike was very professional, courteous, and made purchasing our Altima Stress free.

We had such a wonderful experience! Our salesperson, Anthony, was so helpful and kind. Jason with finance explained everything thoroughly and was not pushy at all. The whole experience was stress-free and made buying a new car for our family wonderful! I would definitely return to buy a car in the future!

My recent experience with Nissan was awesome!! The sales rep that worked on my behalf went the extra mile to make sure I was taken care of!! I am now the proud owner of a 2021 Nissan Versa all because of the determined efforts of one sales rep and the amazing team at Nissan that worked with him to make it happen!! I will say it again......YOU GUYS ARE AMAZINGLY GREAT!!!

came in for oil change, upon inspection, recommendations made for maintenance, advisor gave a discount on recommended maintenace

The salesman Lamar was very helpful he made sure he went over every detail about everything from the paperwork to the car he made me feel comfortable and that I could trust him and not feel like I was going to be overcharged for anything I appreciate that.

They are the best place to buy a car!

We enjoyed our purchase and working with the staff

What an amazing and easy car buying experience. Will Always go back to them. Sale are so patient and very knowledgeable about the cars. Will Highly recommend them to everyone.

Over the years, we've bought three Nissans from this dealership. Yesterday was our third purchase and by far our best experience! Mark S. is our salesman. He is awesome! Jason B. in finance was great to work with as well! Plus, we got an amazing deal on our new Nissan!

I don’t mind taking my car to the shop they treat me and my baby(my car) with respect. Every thing flow well and and in a timely matter . Thanks to all of you

Very friendly and efficient service routine oil change and checkup. 2 days later my sunroof wouldn’t close, so I drove over at 5:02 p.m. there were 2 cars ahead of me. Brittany Higgenbotham met me and she asked one of the service agents (forgot his name) to look at it. After a few minutes of fussing with it, he fixed it!!!—a seal issue. I don’t have a garage so having an open sunroof overnight wasn’t an option. They took care of me efficiently and quickly—as usual.👍🏻❤️

This was the second time I've taken my high-mileage Armada to be serviced. I was once again impressed with the level of professionalism I experience with this dealership. Repairs took longer than anticipated but communication was great. Will definitely return.

The best dealership to work with in the Chattanooga and surrounding area. Chattanooga East went way out of there way to make this deal happen and the other deals I've have in the past few months happen. I went more then the extra mile for me business. The salesman worked with me and understood my position. You will not find a better group of employees to help solve my transportation needs.

This was the second time I've taken my high-mileage Armada to be serviced. I was once again impressed with the level of professionalism I experience with this dealership. Repairs took longer than anticipated but communication was great. Will definitely return.

They did an excellent job on my car. I will recommend this dealership for buying and service.

After a long day of checking cars and prices I ended up at Nissan Chattanooga. My sales consultant Tony Boyle took a lot of time showing me different vehicles and was very transparent about the history of the cars. Thank you for a great shopping experience. Honest, great prices and amazing service.

My salesman Mike Goza was amazing. This is our 3rd vehicle purchase from him and we will continue to use him in the future!

Everything completed as expected

Went in for an oil change and had great service from the moment I arrived to when I left and didn’t have to wait long either. I always appreciate the great service I receive from this location.

Great customers service

Service Department is awesome. Definitely feel like we got quality care. Our Service Rep David did a great job and so did the service team.

Had a great experience purchasing our Rogue. Tony Boyle and entire staff assisted us in the purchase. If you’re in the market for a vehicle, I highly recommend them.

Salesman Carter was absolutely AMAZING!!! He was super friendly and truly seemed to enjoy his job and helping customers! I’ve always dreaded dealing with car salesman, but he made our experience so easy and enjoyable! He outshined all the other salesman and went above and beyond to make us feel welcome and wanted! Hopefully he is recognized by the company for his outstanding customer service and the ability to make clients feel like top priority! 10/10 recommend Nissan of Chattanooga East with salesman Carter!

The tech was very nice , polite , answered all my questions. The wait was also very short. Very satisfied and would recommend to anyone

I love going here. The staff are very professional. I was told 3 hours to fix the problem and they only took 1.5 hours to complete the task.

When in town we always get our Rogue services here.

Tom Faraday has made going to buy a car a joy instead of a fear. He was truefull, helpful,informative when above and beyond his duty as a salesman. I have hated the thought of going to a dealership after buying my first car. Not anymore , I was happy from the time he said Hi I'm Tom Faraday, until I drove the car off the lot.As long as he is around I will look forward to buying a car.he truly cared about you as a person and what would make you happy than what he got out of the deal.Writing this is making me smile. Thanks again Tom you have a friend for life.Also the all the people in this process thanks.

Bought car new here and the service in the 1.5 years since has been impeccable. Prompt, courteous and accommodating. This week my car was ready after the customer shuttle had stopped and the service manager came to get me! Beyond expectations.

Happy with my car, and the salesman.

Great service and really go above and beyound

The service provided by Nissan of Chattanooga, East was again, amazing. They have a great staff and did their best to help me get what I was looking for, well in this case, more. This is my third new car I buy from them and hopefully not the last one.

Outstanding service. Carter really knows product and showed me it all works.

Drove into the service bay. Greeted immediately and checked in. Oil change took a little longer than I expected but later added a in-cabin filter change to the service. Overall I was satisfied.

Everyone was so nice!

Waited a little longer than I wanted for my oil change but they now can send you a text on the status of your vehicle and suggest additional services. You can review it on your phone and accept or decline services as well as see the total...nice feature!

The work was done well at a fair price, and I was satisfied.

Tom Faraday is the best salesman. He has helped me purchase 3 vehicles in 4 years. Nissan of Chattanooga East is the best! Their staff is so nice. It's easy to get to, convenient to get to. Their service department is the best!

LAQUESHA WOOD WAS AMAZING.SHE WAS SO NICE,FRIENDLY AND GOT ME INTO MY NEW CAR JUST LIKE THAT. SHE HAS A HEART AND LOVES WHAT SHE DOES.IF YOU NEED HELP IN DECISION MAKING AND BUYING A NEW CAR PLEASE GO SEE HER SHE WILL HELP YOU ANYWAY SHE CAN.. SHE IS AWESOME SO HAPPY WITH MY NEW CAR!!!!

It was a great experience. Excellent customer service and knowledge. Didn’t take long from start to finish. I would definitely recommend to someone. I also LOVE my new vehicle!

I made an appointment for an oil change. Showed up and was out in 45 minutes. Oil change, tires rotated and a car wash. Great service.

Go see my guy Anthony, he'll get you right together.

Very nice people work they u bring r car in and they take care of it

took car in for service and maintenance to driver side suspension and oil change. Had it done within a day and always friendly service!

It was incredible and everyone was incredibly helpful and genuine. I will definitely be returning to this dealership for my next vehicle and future servicing.

They got what you need no matter the timing! Excellent service Ask for Mike!

I visited Nissan of Chattanooga East to purchase my second Nissan. I was met by Laquesha Wood who made the usually daunting task so much easier and relaxed. I am beyond thankful to have had her help finding the perfect car and answer all my questions. She was amazing and I definitely recommend her and this dealership.

We needed a car for our 16-year old daughter. Zach and the others who helped us were great and answered all of our questions. Very good experience.

I had an amazing experience at Nissan with Mark Spangler. My mom and I were on the hunt for a newer Jeep or Mazda and found both here at Nissan. We ultimately decided on the 2019 Jeep Grand Cherokee and we're treated like queens by Mark. We got an unreal deal on the car with an additional extended warranty ( highly necessary when your car is a computer on wheels). I have yet to see a 2019 Jeep Grand Cherokee priced like that anywhere. Despite realizing there were no floor mats in the jeep days after the sale, they went ahead and bought them for us. Unbelievable service by the dealership and Mark is an exceptionally kind man with an amazing story. If you're in need of a car without the negative stereotypical dealership experience , he is your guy.

Nissan of Chattanooga is an excellent place to purchase your next vehicle the facility is emmaculate the lounge area is modern the staff and management is great..the service department is very knowledgeable, fair and friendly...would recommend this dealership to anyone!

I had a wonderful experience, everyone was super friendly and professional.I had a great experience with Kevin Rhodes ,he was one of the most professional managers I have encountered.

I have purchased 3 vehicles from Kevin Rhodes at Nissan of Chattanooga East. The process can not be easier and smoother every time we purchase from here. Kevin always finds us the best deals and is very attentive to my families needs. I will never purchase another vehicle for my family anywhere else as long as Kevin is employed with Nissan. If you're looking for a 5 star experience, this is the place to go and the man to see!

Hands down one of the best dealerships I have worked with. The level of professionalism from sales associates, sales managers, and the finance department is top notch. They were efficient, and courteous. I would recommend for anyone in the market of purchasing their vehicle go to Nissan of Chattanooga East.

I visited Nissan of Chattanooga East with my friend last week. I was there to help her with the decision of purchasing a new vehicle. My friend felt intimidated by the entire process before arriving but the sales rep made her feel relaxed and comfortable. I am a sales manager for my organization and it was refreshing to see my friend work with such a professional sales rep. The whole sales process went very smooth. My friend had called earlier and spoke to the sales manager Kevin Rhodes. Kevin greeted us when we arrived and thanked us for our visit before we left. I will definitely recommend this dealership to my friends and will probably buy my next vehicle from this dealership.

I like that I can make an appointment for servicing my vehicle and have it completed in less than 2 hours. I waited in the comfortable waiting area, and I really appreciate the complementary car wash! Thank you!

Very friendly and helpful, taking extra precautions towards COVID-19 by sanitising pens, providing masks, etc

Buying my new car at Nissan East was the best new car experience I've ever had. Zach Graham was an amazing salesman. If you're looking to buy a car this is the guy to purchase from. ⭐⭐⭐⭐⭐

ABOVE & BEYOND WHAT I EXPEDED

My oil change was fast and the waiting room very comfortable and spacious. Jeff and Teresa are very nice and efficient!

I always get the very best service here and respect at the highest level. I would recommend anyone to here !!!!!!!!!!

The salesman we had was by far the best one we have ever had out of all the years we have bought vehicles from different dealers. Kudos to Mark Spangler you made our experience go so smoothly Thanks

Anthony Robinson was my salesperson. He was totally professional and upfront about everything.

Nissan of Chattanooga East and Service Advisor, Mike McIntyre truly understand Customer Service...their efforts on 10/14/20, in regards to repairing my Nissan Titan Truck and getting me back on the road quickly.....were nothing short of absolutely phonominal...it restored my faith in the true Customer Service. Mike is an extremely valuable employee/asset for your Nissan Service Team !!

I loved the experience . Very fast and high quality service.

Had as pleasant a time as possible at a car repair place. Car was repaired in the time they said. Didn't add anything. Did miss the popcorn that is usually available.

Very friendly and had my van ready right when they said they would! First experience with Nissan of Chattanooga and will definitely be back for any future service!

The service was fast and complete. I was surprised you all charged $35 to remove a nail from a tire and patch but I should have just taken it somewhere else so that's on me.

We bought a 2020 Maxima from Anthony and it was by far the best experience I’ve ever had at a car dealer. :) I’ve bought 5 cars in the last 6 years and hands down this was the best experience yet. Anthony helped make the process fast. The trade in process was simple and quick. The finance guy Jason Beasley was hilarious and super easy to work with. The whole process was seamless and I would recommend Anthony and Jason to anyone looking to buy a car.

Excellent service . I had been to another dealership and no one offered to help me . There the salesperson we?re happy to help. LaQuisha was awesome!

Great h staff great place very clean.

Always have good maintenance service and quick service time. The car wash you get is an added bonus! Jeff Moson always is upfront on what needs to be done now and what might be needed over time

Very nice salesman,,friendly and answers all guestions..shows all available functions on car and explains how to use them..good experience over all.

If you're in the market for a new car, definitely ask for Anthony Robinson. He was kind, patient and knowledgeable. He was responsive to many text messages, listened to our wants and got us into the perfect car!

Very helpful, friendly, and professional! Thanks Mike

Anthony Robinson was a great help in getting the car. He was very personable and I will recommend him to anyone wanting to buy a new Nissan.

We were so pleased with Ayden, our salesperson, at Nissan East. He was personable, kind, and didn’t make us feel pressured or uncomfortable. We came in expecting to have to buy a used car, and he got us into a brand new one for the same price! We couldn’t be happier with the car or the service we received. I’ve already recommended Nissan East to three people and will continue to do so as I encounter people looking to buy a car!

We had car troubles while driving to the area for vacation. Mike McIntyre in the Service Department was awesome. We found us a part and had us up and running in 24 hrs. They handled all the warranty stuff for us. Also got us in to a rental for the day. Thanks for the great service and friendly staff! Tim and Angie Sullivan Des Moines, IA

Mike McIntrye was awesome! Though I got bad news about my car he had a sense I’d humor that lightened the blow and I really appreciated that!

They were extremely professional and very nice.The mechanics were very kind as well.And the driver that drive us back home was so friendly and he made my son and I feel very comfortable riding with him.

I was treated like family rather than a customer. My car was stolen on a Sunday. Carter stayed on the phone Sunday thro Monday till my car was locate. Amazing Salesman.

Had a great experience buying my car tonight. Salesman Zach stayed 2 hours after closing to help me get the car I wanted. Would highly recommend!

Great place and people, if your going in for auto service BRING your own coffee or water, they have a soda machine and thanks to Covid nothing else..

The service department staff is great and the service writers are spectacular. They work as a team to support each other and in turn provide a better experience for the customer. The new system Nissan East has that allows online appointments and service updates and recommendations for additional services by text is fantastic. I don’t always have a chance to return a call at work but I can normally respond to texts on a break. My car was ready as promised with all work completed. I love my Nissan Leaf and it will be hard to give it up even for a new Nissan electric - can’t wait to see the Ariya.

I always shop Nissan of East TN because of your salesman Carter.

I waited until the afternoon and I pleasantly was in and out. Thanks

Nissan completed what I asked them to, gave me a diagnostic of what needs to fixed, the urgency of it, and let me decide what I wanted to do without pressure. They have been kind and professional as well as thorough in their work.

Great experience, Anthony is an AWSOME salesman! He explained the vehicle and the controls in great detail. He also helped answer my questions a few weeks after the purchase. I love my 2020 Murano, one of the most comfortable vehicles I have ever driven.

Mr. Carter did an amazing job with helping in choosing the right car and I really liked all the customer service experience that he provided me!!!! I recommend nissan of Chattanooga for your next purchase!!!

Mark Spangler is the man to ask for!

Recall, great service

Helpful. Thank you.

Excellent experience, excellent experience, excellent experience

Bought a Rogue as a surprise gift for my wife and she absolutely loves it. Best car buying experience I’ve had so far. I absolutely hate high-pressure sales methods, but they did not do that to me which led me to buy the car. If you go there, talk to Lamar.

I purchased a Nissan Kicks from Mike Goza at Nissan of Chattanooga East today. Mike was very knowledgeable and made the whole process easy.

Mike Goza the saleman. was friendly and knowledgeable and had the vehicle we wanted. It was a great experience.

Ayden was extremely helpful when purchasing my new Titan!! He knew all of the features that I was looking for and met every single one of them. We really appreciate your hard work!

Excellent service and staff. Very prompt service and wait time was not long at all.

Zachary Graham took the time to show us everything I wanted to look at and went over every little detail of the vehicles as well as trying to get the best deal possible! He was very nice and understanding and I am very happy with the purchase I made I will definitely be coming back to make my next purchase that's for sure!!!!

Great buying experience. I got exactly what I wanted and there was no pressure at all. Salesman was the best - Finance mgr. was extremely efficient.

Very fast and professional. This is the place to buy!

Chattanooga East Nissan was very friendly and helpful in purchasing my new Murano SL! I am so happy with it! Mike Goza was extremely friendly and helpful! If you are looking for a car, go visit them!

Everyone was very nice . I was there about 2 hours got everything I wanted. Was very pleased.

Salesman, Mike Goza, was friendly and courteous. We discussed what we were looking for and he provided us with the vehicle we were looking for. The Rogue SV met our expectations and this is the 4th vehicle we have purchased at this dealership.

We have lost count of each auto purchase. We have enjoyed each visit. Carter has helped us find the right vehicle every time.

Great service department. Completed service properly and in a timely manner. Professional.

I’m a faithful customer at Nissan of Chattanooga East. Everyone there is super sweet and they always make sure my vehicle it at it’s best. I appreciate everyone’s hospitality and I cannot wait to purchase a brand new Nissan Sentra or Altima from you guys. Thank you for everything that you do (:

We had a really good experience and the sales associate that worked with us was so great and helpful. Lamar helped my husband earlier in the day and when I came back later that evening, he helped me to find what I really wanted in a new vehicle. I appreciated all he did to help me have a great car buying experience.

Tom Fereday is our salesman. We have purchased 4 vehicles from him. We are repeat customers and will always go here for cars! Service department is responsive and takes care of our issues.

Friendly, Fast , and very professional; my car was taken care of with no problem

It was a great experience for me I enjoyed the peoples and they all was very nice and kind

Anthony was a very nice and personable guy that helped me through the whole process,Financing was fast and easy.

I love my overall experience at the dealership. I got vehicle service for an oil change and had transmission service done as well. Friendly staff.

Great service

I was meet with friendly service advisor who addressed all of my service needs on my 2019 Altima. Service on my vehicle was done in a timely manner vehicle returned clean

Jeff Moson is definitely a professional, as a Service Advisor he goes over and beyond to make sure his customers are completely satisfied with nissan east services.Ask for Jeff Moson for your Service Advisor.

Professional Personnel and Fast Service

I HAD A GREAT EXPERIENCE WITH CARTER AT NISSAN EAST HE HAD EVERYTHING READY TO GO WHEN I GOT THERE TO TEST DRIVE MY CAR AND WHEN I LET HIM KNOW I WANTED THE CAR THE PAPER WORK WAS READY HE TOOK THE TIME OUT TO SHOW ME AROUND THE PLACE AND ALSO SHOWED ME HOW EVERYTHING WORKED ON MY CAR!! WILL BE ACK TO BUY FROM THEM AGAIN!!!

I loved my experience when I bought my truck

Great service! The service agent was friendly and professional. Everything was taken care of as usual. No complaints.

I had a great 1st new car buying experience. The salesman was genuinely interrested to find out exactly I wanted. He provided helpful info but was never pushy. it was a great experience for me.

Mark from Nissan of Chattanooga was very professional and knowledgeable about every car on the lot. He knew what he was talking about and let me know all the features that my vehicle had. He made it feel so simple and easy to get through all the paperwork to go through. He helped me out with any questions that I may have had. I was super satisfied with the professional experience and made me very happy that I bought my new car.. Thank you so much Mark

Got a wonderful car for a wonderful price. Our salesman Mark made everything super easy.

To begin with, I was not in a pleasant mood, as my wifes Nissan had a problem with the transmission. I spoke with a different Nissan dealer, who informed me that i was just over the miles for my warranty and any help from nissan might not happen. When I pulled into nissan of Chattanooga East, I was met by Carter (salesman) who quickly informed me that my car had a lifetime powertrain warranty. Carter introduced me to Jeff ( I think the service manager) and they were able to take the car in that day. We got a call 3 days later and the car was fixed. These guys saved me a ton of money! Great people, professional, and 100% have our future business

Mark was very knowledgeable about the vehicle. Pleasant to deal with.

I had a great experience at Nissan of Chattanooga East. Anthony Robinson sold my fiancé her car. She loves it! Anthony was patient with us despite our many questions. We would recommend Anthony to anyone.

Very polite and friendly. Very professional. Thank you!

Picked up my mother's car today from the service department, they went above and beyond expectation on getting her car fixed. Thank you.

Everything was great. The personnel and the service

Took my car in for first service. Got to the service area at 930. I was greeted right away and told exactly what they would do to the car the cost and directed where to go to wait. Everyone was very accommodating. I’m pleased with the service.

My salesman Mike was friendly, professional, and very knowledgeable. He was very familiar with my new vehicle and was able to answer any question I had.

Aaron Grasty is a great mechanic and hard worker

Aaron grasty hands down best Mechnic I know. Good work ethic very professional highly recommend you ever go to Nissan and need any kinda of service or work to your Nissan/ or any cars ask for Aaron grasty he will take care of ya.

Everyone has been extremely nice and accommodating.

Very pleased with the service. Mike McIntyre, Service Advisor, scheduled our service as requested. Vehicle was completed when promised. They appear to be making diligent efforts to provide a safe environment during this pandemic with 6’ distancing, masks and gloves. They also sanitized the interior of the vehicle. Pleased with the service, this dealer’s service department and the Service Advisor. Will use them in the future and would recommend them.

Aaron Grasty has an amazing work ethic!

very pleased overall. Carter was very easy to work with. Felt very comfortable as a single woman buying my car and never felt like I was being taken advantage of

Nissan of Chatt East is one of the best dealerships in town. Their service department is very friendly and certainly know what they are doing. I would strongly recommend this dealership to anyone. Don Alosi

Nice Experience 👍

AJ Bishop is the best! Answered all my questions when I had them!!

Service advisor was very professional and courteous. Vehicle service was completed very quickly.

I wish I wish that I had come here first!! it is a wonderful dealership with helpful salesman who are real people and they give you real answers and then follow through is phenomenal and I just cannot say how pleased I was with this dealership they were absolutely fabulous!!

I was out Car Looking, during this COVID time and the person who came out to see us was Mark Spangler, we’ll needless to say I was very impressed. Mark stayed in touch over the next week or so and he was Awesome. My Friend is Mobility Challenged, Mark Delivered my choice car (2020) Nissan Kicks!! from the first day I had looked, we think he is # 1 In Sales and Customer Service. Virginia G Lafauci RWW

Carter was terrific. Quick, friendly and funny. Just our type of salesman. Came all the way from Loudon and it was worth the trip.

Love Nissan.

We had an excellent experience while shopping for a new car at Nissan of Chatt East. Our salesman was Anthony Robinson. We were not pressured in anyway. I would not hesitate to recommend them to friends or family. Very professional! Dwight and Janie Corbin

As always This dealership has always amazed me how they service your needs in a short amount of!

Nice pleasure but 4hrs is a long time

Oil change today, complementary car wash, with good communication and customer care.

Lamar was wonderful and knew what he was talking about.

Mike McIntyre the best service man. I always come back to this dealership also because of best service and no us points

Everything was awesome, felt like I was an appreciated and not just a number.

Great experience! Everyone was helpful and kind. Lamar was wonderful and laid back!

Mike Goza and staff were excellent at their job. They took their time went over all the paperwork and just overall experience was great.

This was the best experience I’ve ever had buying a car. Would recommend anyone go see Tom :)

Mike Goza and staff were excellent at their job. They took their time went over all the paperwork and just overall experience was great.

Steve was very friendly and wants to do everthing he can to make sure you are happy with your Automobile and service .

Very friendly and helpful. Worked very hard to help

Best car buying experience I?ve ever had. Could not recommend them enough

Jeff was extremely kind and very insightful! He made me feel welcome and answered all my questions. He gave me specifics and met every need.

Good people sells man was great

I had a great experience. Sales and finance were friendly and efficient.

After having a terrible experience at Mtn View Nissan of Chattanooga, I had very low expectations of having a pleasant dealership experience. To my surprise, Mark Spangler wasn’t only knowledgeable but did not pressure me. Pricing was more transparent than any other past experience and I left not only with a new car, but peace of mind as well.

We came from Nashville to buy an Altima & it was the easiest, best experience. Ayden was great to work with & was very professional and accommodating. The thing that set this dealership aside from others I have dealt with in the past, is that they were not pushy whatsoever. The general manager was also great to work with. I’d definitely recommend anybody wanting to buy a Nissan check out Nissan of Chattanooga East.

My husband and I arrived to Nissan of Chattanooga East and was immediately welcomed with true professionalism by Mark on the sales team. He listened to everything we were looking for in a vehicle and he led us to a beautiful, reliable, and affordable quality used car without hesitation. The finance department and everyone in between was a pleasure to work with and we highly recommend buying a car from them. Ask for Mark and you will get the five star experience you’re looking for!

Excellent, love the car and service

Service was good but having to wait so long was unpleasant.

Anthony was superb as our salesman. Very pleased.

After shopping for a vehicle several weeks, I narrowed my choices to just 2-3 cars. Since I sold my previous vehicle rather quickly, I needed to make a choice. Anthony, salesman from Nissan of Chattanooga, (with an assist from Keisha, internet sales manager) made the experience effortless and enjoyable. They both responded quickly to texts and emails. Since this was a Pre-owned vehicle, Anthony provided detailed info on service and history. The financing and paperwork was seamless. I would gladly drive 100 miles again to shop with them if I needed another vehicle.

The employees were very helpful and friendly. I was there for a scheduled oil change that took over 2 1/2 hours. I trust their work, and will continue to go there for maintenance.

All went well. I was 45 minutes late but they took me in anyway. Needed a ride home while the repair was being done. They gave me a rental instead. Impressive.

Purchased a new Nissan Rogue SV. Was totally satisfied with the experience, and especially the salesman.

The service is always good. The waiting area clean. Service rep is always courteous and listens. Mike McIntyre is the person who always waits on me and he is excellent. Only complaint today I waited 3 hours for oil change and filter and I was 2nd in line when they opened, but later found out they were short handed.

Very kind no hassle could not ask for better service

My experience was the best of the Nissan dealers i have been to .Three other dealers they did not compare . The salesman knowed about the car and did not bring manager out every few minutes very straight forward . My salesman was Carter

Excellent service and staff thanks

My service advisor Jeff always goes above and beyond

Was able to get in and out in a reasonable amount of time.

Very professional. They did what I asked and gave me some information that needs to be done the next time I my 2010 Nissan Rogue serviced.

The staff is approachable and helpful. Never have had bad service here.

We had the best experience buying a car here. Everyone was so helpful they made buying a car so much easier and less stressful. We will definitely be back.

Service adviser was professional, friendly and helpful in overall assessment of services. Good experience with serving of vehicle.

Fast and friendly service. It was a great experience.

The Service Department was professional and since I always service my Nissan here very friendly.

Mike was exactly the salesperson I needed. He was helpful, informative, genuine, respectful, and made me feel like a person, not just a potential commission.

My experience was an over 10 . Ayden the salesman was so helpful and very knowledgeable about the 2019 Kick . He really put me at ease showing me how everything worked and giving me advice on connecting my Apple phone . He answered every question i asked. Kevin Rhodes was very helpful in getting the best deal possible and keeping me in my budget . Very friendly atmosphere from everyone there. Brice moll the finance manager was very efficient and making the paperwork flow very fast and easy. Over all it was a great experience. i'm loving my Nissan Kick . Thank you Nissan of Chattanooga . I'm a very satisfied customer !! Best regards, Deborah Sullivan

Excellent service everyone went out of their way to help me with my car. Thank you to all and especially Steve Sharp, Juan and Brue.

Excellent service. Friendly, helpful service personnel.

Found just what I wanted and sales helped with anything I needed

Very pleasant. Would recommend to others.

Jeff was very accommodating and informative. While up on the rack found I had a nail in my tire. Told me it was in the sidewall and if he pulled it out if might leak then I would need to replace the tire. He came back and told me it was OK, didn't leak.

Went in for service. Looked around at a new Nissan Rogue and was treated rudely by Sales Rep. My wife is in the market for a new vehicle. We will go elsewhere.

I am always happy with the service that I get with Nissan of Chattanooga East. I have been using this dealership since I bought my first Murano in 2012. I won’t go anywhere else

Pleasant waiting room and free car wash were great, people were great, could have been a little quicker for just a smart key programing

Knowledgeable staff.

I have so many nice things to say about this place. My mother went the day before us to purchase a car and told us about Lamar Langford. So I took my daughter to Lamar to purchase her first car. He's down to earth and doesn't pressure you about buying. They even found her a better rate. Brice was awesome too with walking her through everything with the loan process. Will definitely go back for future car purchases.

Salesman was very willing to work with us. Very pleasant experience.

Mike was great to work with got us where we needed to be

Everyone is always so polite and the job is always well done :)

They did my oil change, didn't have to wait long and was on my way. Jeff the service advisor is awesome!

Always friendly and prompt .

Service Manager, Chris was patient while I explained the concerns/issues I was facing. He explained to me what I needed and reviewed my protection agreement. Was in and out within 2 hours!

Everyone from the beginning to the end was very nice, informative and knowledgeable. Facility was nice and neat. Great Experience.

The waiting area and rest room facilities were very clean. Mike McIntyre was my service representative. As always Mike was polite and professional. I feel very comfortable when I go to Nissan and always get great service.

Friendly, courteous staff...will work with you. efficient service department

Friendly staff, great selection of vehicles, and will definitely buy from them again in the future.

Everyone is always so nice and very helpful. This is our second vehicle we have bought from Nissan Of Chattanooga. They make you feel like family as soon as you get out of the car.

Chris did an excellent job explaining everything for us and finding the best solutions. All of the service guys were also very friendly and you could tell they were happy to help us.

Always efficient, knowledgeable and customer centric.

The car service was good as usual. But I would like to especially that the woman who checked me out at the end. She maintained a level of cleanliness I have not experienced from any other person in the service industry! Not only did she clean EVERYTHING before and after, she did it with a smile! As a nurse practitioner, I know the value of sanitation, especially in times like these. Everyone should follow her example! I wish I could remember her name but I hope you can pull it from my records. She deserves acknowledgement and a bonus for ensuring the safety of everyone! Thank you!

Very happy with the service on my truck

Brittney was very helpful and attentive.

Everyone was nice, although i did not like the fact that on the phone they tell you one price amd discounts, tgen when u get there its another price, story, amd discount. i feel NEVER promise a customer one price and discount amd then when the customer get there its a whole different deal, its like they are trying to play you. NOT GOOD

The customer service in the service area is excellent. Efficient and thorough in their explanations.

My Sentra wouldn?t start. After jumping it off I took it in for battery testing. They gave me a new battery and told me there was a recall issue that they took care of also

Great fast service. Everyone very professional and attentive

We bought a used 2019 Kia Soul+ for an excellent price at this car lot. Steve Sharp was extremely nice and helpful. He never made us feel unconfident in the dealerships honesty. The whole process went very smoothly. We tried to buy a car in Knoxville but Chattanooga simply has better prices. I recommend this Nissan dealership.

We bought a used 2019 Kia Soul for an excellent price at this car lot. Steve Sharp was extremely nice and helpful. He never made us feel unconfident in the dealerships honesty. The whole process went very smoothly. We tried to buy a car in Knoxville but Chattanooga simply has better prices. I recommend this Nissan dealership.

Very god service and communication during my car repair service

Everything they were very knowledgeable and Jeff in service department was very helpful and Lemar in sales

I recently moved to Chattanooga from Atlanta and I must say the service here is 100X better than it is in Atlanta. Jeff Moson is the BOMB DOT COME! He’s awesome, he communicates effectively and is very informative. I definitely recommend this location!! Thank you for the outstanding service!!!

Love my Rogue. Ready to start my adventures.

Ayden (sp?) was seriously the best. I walked in with a tight budget and walked out with a car within that budget. I never once felt pressured to buy a car outside of my budget. I was so nervous due to a previous bad experience somewhere else. Glad to say this was a completely different experience. Great first car buying experience. Thank you!

we got Nissan Kicks and love it. Those people was so nice and helpful. Steve Sharp is awesome and helpful with me to how it work with Nissan Kicks stuff with my phone hook up and set up.

My daughter just bought her very first car there today. Great service . Thank you Anthony and Jason for making it an easy experience.

I wouldn?t take my car anywhere else for service, but Nissan.

Everyone is very nice and they take the time to explain what is going on with my car. They even remember issues from my previous visit and ask about them also. Keep up the good work!

We were very impressed with Tom, our salesman. He made a buying experience as if we were part of their family. We will never buy from anyone else and recommend everyone to purchase their next car from Nissan Chattanooga East.

They treated me as if I was royalty. Salesman Tom made this purchase a pleasure.

My customer experience was great. They focused on me and my needs vice driving a sell at all costs. MG listened to my requirements for a vehicle and identified a totally unexpected solution which allowed me to get a new vehicle for much less than I expected.

Carter was extremely helpful and made me feel very comfortable in my decision. I?m new to the car buying process, so he was very informative and answered any questions I had!

Excellent service Jeff was prompt and courteous. I was in and out quickly, and Jeff kept me informed on the service of my car.

Usually the csr inspects the exterior of the car and the tires before signing. Other than that everything was fine. He did call when ready and reviewed the work that was done.

They solved my issue in minutes! Fast and courteous! Highly recommend

Mike Goza is amazing! very professional!

Mr. Anthony is an awsome sells man. He go beyond for you and he keep you up on your toes. He hasn't been there long as others but he'll do all he can to get you the car you can afford or the one you eant, but still comes down to how you are building that credit score....

I made the drive to Chattanooga when Nissan of Cleveland didn't want to sell a car at there advertised price.(aka bait and switch) The sales team at nissan of Chattanooga east went above and beyond to make a sale. as advertised in the deal I wanted This is the place to go to not be baited and switched. highly recommend

All was very good except the wait time was 45 minutes longer than stated.

What an experience! This was probably the easiest purchase of a vehicle EVER. Chatt East went out of their way to make sure when we came in we left pleased. Can?t say a negative thing about this facility or team!

I had absolutely no problems with them. They figured out the problem and fixed it in a timely manner.

Great service, nice employees

Jeff in the Service Dept is awesome. Always helpful and very polite and friendly. He is also very knowledgeable and knows his job. He goes above and beyond.

Quick and efficient service!..

Friendly service personnel who are diligent to please the customer. They are helpful and make sure my car is serviced on time and correctly!

So easy to schedule an appointment for my regularly scheduled maintenance and the prices were lower than I ever expected from a dealership. They had my car ready early and I got a free car wash!

Trucks great. Salesperson was great. Would purchase from here again.

We had browsed the used Nissans and after speaking with Morgan about the price, payment and options of buying a new car, we decided to look at the purchase of a new car. I chose the Versa because of the body style and comfort of the ride.

I absolutely love my new Rogue Sport! Thank you Tom Faraday for all your help and Jason in Finance for your promptness and professionalism. Shelly was a real sweetheart and was a tremendous help in Tom’s absence.

Very good Jeff did a great job in taking care of me

THE ARE FANTASTOC.AND VALUE therir CUSTOMERS VERY MUCH

Our salesman Anthony Robinson was amazing. He will go above and beyond to get you in your vehicle. If you're in the market for a car check him out, you won't regret it!!!!

The gentleman in the service are so polite and kind, the waiting is amazing with popcorn and water . The service was great . Though Amanda the lady you pay when you leave both times we have went is rude and takes away the amazing service Nissan is demonstrating .

Morgan was very helpful to us and did a great job!

My intire experience was great. My salesperson Lamar Langford was excellent.

Was pleased with the service and communication. Was told the previous visit that I might need new brake pads. Mike, the service advisor informed that new pads were not needed yet. Appreciated their integrity and honesty.

I have had nothing but good experiences with this dealership from my salesman Tom F, to the used car manager Barbie Vaughn, I have always been pleased. The mechanic is always on top of making sure my vehicle is safe. Thank you Thom A for going the extra mile to insure that my 130 mile trip each way to work will always be safe in my Nissan. I have bought 2 cars this year from this dealership & will continue to send my family back when they are in the market.

Mike is great. He always takes excellent care of my Murano!!

Was just browsing not intending to purchase at time. Nice sales people (Lamar and Shelly)/ good deals.

Great dealership and friendly staff. I would recommend this dealership to everyone I know.

I highly recommend Nissan of Chattanooga for service and being very helpful

Thanks Mike for a great experience.

Michael w. was the epitome of excellent customer service. He went above and beyond to make sure my mother was comfortable and happy with her purchase.

Best service in town and I never have issues

Sales associates are very polite. Service staff attend to needs promptly and went above and beyond to make sure car was repaired correctly and handled all paperwork. Very easy transactions no hassle at all.

Service department is great. I was having issues yesterday morning with my Titan and they made the repairs and had it back to me by 3:00 p.m. yesterday! And when you call you actually get to talk to a real person in service. Would highly reccommend.

Overall good experience, salesman were easy to work with

Great service and friendly. Good people to work with.

I always have a great service experience at Nissan of Chattanooga East. I feel the staff is honest and dependable.

we love Nissan of Chattanooga. we could take our car anywhere .but we trust and value their service dept. so this place is the only one we use and will continue to use them. Their fast and do great work and keep you informed about service while you wait.

Jeff Moson went above and beyond to get me a rental car when my vehicle was out of service due to a transmission problem. I was amazed they were able to get the new transmission in and installed in 3 business days! Great work everyone!

Always friendly, helpful, and most knowledgeable. Clear and complete answers to any questions. EXCELLENT Customer Service from Service Department Advisors and Sales Expertise by Carter S.

Our sales associate Mark was amazing. He was very knowledgeable about every SUV I drove. He let me do the talking about what I was looking for and why in a vehicle. With each test drive, he explained each feature with every SUV I drove right down to all the warranty questions I had. Never once did I get any I don’t know answers, or a push at any sale. Soon after a couple days of talking with Mark, and making up my mind about an SUV my husband and I choose a 2019 Pathfinder. Now I don’t know how each car shopper thinks, but I shopped around searching and bargain hunting .. and with Nissan of Chattanooga East you definitely will get what you want and leave with a happy price.. we had traded a car in and got a way higher trade value, a very nice protection plan (ask Mark!) no crazy pressure from financing to buy everything.. super welcoming staff.. no hounding phone calls from everyone under the sun at the dealership.. I asked to only deal with Mark and that’s what I was granted. Now on to Managers Kevin thank you so much for everything your team did to achieve a new loyal customer. Kevin only called me once checking up on our visit to Nissan East . I explained Mark was wonderful, but I needed to think about my decision.. he gave me my space.. he understood perfectly. The next day we walked away with new pathfinder. So if your looking for a CLEAN honest dealership look no further. Don’t buy into all the gimmicks on the radio stations .. of what they can promote and promise you . Because in the end each little “gimmick” discount does not apply because of this or that reason.. or we “can’t give you that price because “.. your credit.. you owe to much.. we can’t make a profit if we have to use this financial company crap .. yes I have heard it all .. No my credit is fine , but I was treated kinda rudely at other dealerships due to the negative equity I had on a previous car. AFTER I mentioned that everyones attitude changed with other dealers. Nissan East did an amazing job with giving us every discount possible and an amazing price on a NEW pathfinder .. a very good interest rate for what roll over we had.. we will be back!

Thank you to Tom Faraday for all his help as I purchased my 2017 Frontier a few weeks ago. Thank you to the finance office for working with me and being so friendly. The over all experience was excellent. Thank you

Tommy Faraday was a very helpful and nice sales man. He contacted me when I was searching and stayed right with me. I came in to view the truck and he was very knowledgeable about the truck and the process. I will refer others to Tommy in the future. He made the buying experience easier.

I worked with Tom and Jason. The entire process was smooth and faster than I thought it would be. There was a tiny repair that I requested to be done and they contacted me to set it up right away as promised. Both employees were knowledgeable in their departments and answered all of my questions. No negative things to say. Highly recommend this dealership!

Great customer service and great customer atmosphere

Very pleasant experience...will definitely use this dealership for all needs

The service I received was excellent!

Mark and all the Guys at Nissan of Chattanooga east are fantastic! Super nice and treat you like a person not another number. I will certainly recommend this dealership to anyone looking for a new car. super clean too

I received great customer service from everyone on my visit. Everyone was so nice and helpful!

Great customer service every time I go

Somewhat. Tired of all the recalls on my car. I know it’s not the dealerships fault though. I was promised the salesman that sold it to me would vacuum my car every time I brought it by but that never happens. Why tell me that and then never do it?

GREAT STAFF. FAST SERVICE AND INFORMATIONAL. WOULD RECOMMEND SHOP TO ANYONE WHO NEEDS SERVICING THEIR VEHICLE.

Adam was awesome to work with, made the whole car buying experience great!

Even for routine visits for regular scheduled maintenance, the Service Department treats customer with the utmost respect and courtesy!

Great customer service,I’m always very satisfied with the work they do for me they go out of their way to help me

Great place and awesome staff. Thank and Eric rock. So does Jason.

Great service, and great people

No pressure, knowledgeable staff, some of the best coffee in a spacious, comfy lounge.

Morgan is an awesome salesperson. She showed me how to put android auto on my phone to upload and have a navigation system in me Ford 2018 Ecosport. Everyone there really made you feel special. I recommend Nissan of Chattanooga East to everyone. There is no better place in the city to purchase your next and every other car after that. 💓💓💓

Morgan is a jewel. My car did not have the navigation system in the ad. BUT!! Morgan showed me how to download android auto and by using my phone as my navigation system it works beautifully. I even has my previous places saved. Morgan again you are awesome. See you Saturday.

I have purchased multiple cars from Nissan and this last experience was one of the best. If you need or just want a new or pre-owned car, please visit them and ask for Mike Goza, he is one of the best. All of their staff are very friendly and make you feel at home.

Very smooth from start to finish very good experience

Best car buying experience ever! Mike Goza and their staff worked extremely hard to get me and my family the best deal possible! Treated us great and didn't put high pressure on us like other dealerships have in the past. We also got best value for our trade in vehicle. Cant say enough good things about these guys, but I can say that we were pleased enough to buy a second vehicle a week later!

Great service from the moment I pulled in. I was greeted within a few moments and made to feel as though I was their only client. Mike Goza was awesome at explaining things and answering my questions and most of all, he was never pushy like you find at some other dealerships.

Great service and they try to really work with you

No pressure but very helpful and friendly.

Prompt and friendly service! Professional people! ☺️

Always a pleasant experience. Garrett was very professional. He kept me updated about the status of service and made recommendations.

The overall service was very good. Normally the Rep. goes over tires,brakes or overall issues. No mention of anything when checked out.

Oil and filter change was handled well and somewhat quickly.

Quick and everyone was very helpful.

It was smooth and the experience was easy. The sales person did great

Mike McIntyre continues to do a great job when I bring my car in for an oil change.

sales and service are excellent

Everyone is friendly and professional. Completely satisfied with service department.

the service department is great at Nissan of Chattanooga east

Always professional and compassionate!

Everyone at Nissan is so nice. When I take my car in for service they go over everything with me. They always wash my car without me asking them too. I wouldn’t take my car anywhere else.

Always A GREAT Experience

Took a little longer than expected, but overall easy process with a lot of help from Brian.

By the time the wrecker actually got my car to the dealership is was well after 4 pm and I knew nothing would happen until the next day. I received a phone call at shortly after 8 am the next morning informing me that they had found time to diagnose my car & they were ready to get to work if I was willing to proceed. I obviously gave the thumbs up to proceed & by 10 am it was ready for pickup. The part that my car needed wasn’t a common repair part but they had it in stock. The dealership was extremely courteous and nothing but professional. They had me back up and running really fast & I actually got some good news when I went to pick it up, they give military discounts which saved me over $110 dollars. I’m extremely satisfied with this dealership.

Buying my first new car was a smooth experience, thanks to Carter and others.

Very nice service department and employees Will continue to come here for service

Excellent, thorough work. Professional.

very happy with the customer service I was provided. Sales Representative was very knowledgeable and helpful.

Easy to find the Nissan Dealership and Great service.

while traveling cross country I had car issues. I stopped at this dealer and was glad I did! they got me in quick and got me back on the road in a very short time. The facility was beautiful, clean, and the people were fantastic. I wish I had purchased from them

Good staff, and help pleased with the purchase of a used 2012 red dodge charger, my daughter was anchus the her car. Thanks to Steve sharp and management team.

Great service!!! The only shop I trust to do a good job.

Price was fair and the process of purchasing a used car was simple.

Been going there for a long time. Have had no problem except this time it took a little over 2 hours to get oil changed. This is a little excessive. How ever the service personnel are great!!!

Nissan of Chattanooga East has the most experience service tech that anyone could ask for. They are the most intelligent servicemen or servicewomen of any dealership in Chattanooga!!! Thanks Nissan of Chattanooga East for taking care of my vehicle on my servicing!

I feel like everything was done that could be done by the dealership to make this purchase happen!

Great job, everyone is nice and knowledgable. Car was ready when promised.

Good experience . Would shop here again and recommend to others.

Mike McIntire always takes care of me...I really appreciate him his help....

This is a excellent dealership. Very friendly environment. I would highly recommend this dealership if you are looking for a vehicle.

Great place to do business

Just purchased my 3rd Nissan from Nissan of Chatt. Hank was so helpful and got me the exact Maxima I wanted. Great place to buy

As always, a high light of my day! I've purchased close to 200k worth of cars from this dealer and all of them have been a pleasant experience. Salesman (Carter) has always been well informed about the vehicles for sale and does not hesitate to pass that information on. Will stay with dealer until I can't drive anymore!!

I live in Dalton, but I always drive up to these guys for all my oil changes. They are always so nice and very informative. They always let me know if my car may need something, but they don’t pressure me into it. The service time is a little long, but it may be cause I usually I don’t have an appointment and I come on Saturdays. Either way, they are always awesome!

The experience was good. I have been using this dealer for 5 years.

Awesome dealership! They’re very nice and helpful. Would highly recommend to anyone looking for a new car.

Nissan of Chattanooga East was awesome to me! They were very nice and helpful. I would highly recommend them to anyone interested in a new car!

Found car online, when got to dealership car was waiting on me. Shortest buying process I'm dealt with in a long time. Overall pleasant experience.

This dealership provides good customer service when your car needs maintenance. I only needed an oil change and it was very easy to get in without an appointment. The wait was longer than I like but overall the experience was very good.

Absolutely amazing dealership. Great people who genuinely care about there customers. Helped me get the perfect car after mine needed a motor. Would definitely recommend them.

I had a wonderful experience here in getting my Nissan Rogue. The salesman I had David was very polite and straightforward. He did everything he could to make sure I was a happy customer

I recently brought my Nissan Rogue into the one in Chattanooga because I was having trouble with my car not starting and my friend suggested that I take it in. They were very helpfully and I also got an oil change done while I was there, they kept me informed and I was pleased with the service.

Always professional and knowledgeable , everyone is courteous and helpful

Always a good experience at Chattanooga East. Salesman Tom Faraday goes the extra mile with a customer Will go back for my next car. Love my Pathfinder. Great car and fun to drive

Purchased our 18 Armada a few months ago, and brought in for it's 10k mile service. Scheduled time online, was greeted by name and enjoyed a comfortable wait in the lounge. Great job Nissan Chattanooga team.

Got me in and on my way quickly, with a car and got my car back as promised.

I purchased my 2015 Nissan Altima here and have been vey pleased with it. Always having it serviced when needed & have been very efficient,courteous & pleased with everyone in service dept!

Great service

Loved them they do not make you feel pressured to do anything!!! They try to get you the best deal see mike Goza if you go �

LAST SATURDAY WE WENT INTO CHAT. EAST NISSAN TO PURCHASE A 2017 MURANO. ERIC AZUA GREETED US & ASSISTED US WITH THE PURCHASE. NO PRESSURE AND WE WERE IN & OUT IN ABOUT 2 HOURS. HE APPRAISED MY TRADE IN FAIRLY AND WE MADE THE DEAL. HE AND THE ENTIRE NISSAN TEAM WERE VERY COURTEOUS AND PROFESSIONAL. WHEN WE ARRIVED HOME I NOTICED SOME MINOR THINGS W/THE MURANO THAT I WAS GOING TO CONTACT ERIC ABOUT. MONDAY MORNING, ERIC CONTACTED ME, ADVISED HE WOULD TAKE CARE OF MY CONCERNS. WE MADE THE APPT FOR THE FOLLOWING THURSDAY FOR MY HUSBAND TO BRING THE MURANO IN & HE WAS IN & OUT IN 45 MIN. I WAS AND AM EXTREMELY PLEASED W/THE DEALERSHIP & THEIR STAFF. WHEN IT COMES TIME FOR ANOTHER MURANO, I'LL RETURN TO THIS DEALERSHIP & WILL ADVISE FRIENDS AND FAMILY TO ASK FOR ERIC AZUA.

The service was great and I sure like the free carwash. This is the third car I have bought from your dealership.I also have a new frontier pickup that I bought elsewhere that I plan to bring in for service.

I have always had a great experience here. The service department does a thorough and professional job.

I went in to get an air bag recall repair and was very surprised that it did not take long. I was very comfortable in the customer waiting room and enjoyed some snacks. I was treated very respectfully and even got a complimentary car wash!

I was there for 4 hours waiting to see about repair and how much it was going to cost. A lady came in 30 minutes after I did waiting on new tire to put on her car she had waiting almost 4 hours too.

We didn’t plan on buying a truck last Saturday, but after a lot of discussion, we bought it. Best Buy ever! Thoroughly enjoying the new truck

Thankful for Carter following up with us over the past few months. When it came time to buy we called him and he did a great job walking us thru the purchase.

We were moving from Chicago to Orlando when we hit some car trouble with my 2014 Nissian rouge. My car was packed with luggage, dishes, bedding. All the main items for when you are moving. Along with two big dogs. The dealership let us take the dogs inside so they didn’t over heat. They suggested some great hotels that took dogs, and helped us get a loaner car. This dealership was so sweet and kind they really helped us out. Austin was such a help and everyone went above and beyond to help make this as less stressful as they could!

Best service department for Nissan. I would recommend this dealership to anyone.

My service was quick and fast and my service advisor did a wonderful job!

First time to buy a car by myself and I had wonderful help from Steve Sharp and the rest of the staff. I would buy from them again, hopefully not for a few years though

Purchased a 2018 Nissan Murano from Carol Khoury and couldn't be happier. Carol made us feel very comfortable during the process. She followed up with a cards and text to ensure we were happy with the purchase. We have bought several cars in the area but no follow after the sale. This was a different experience! Thanks Carol and Nissan of Chattanooga! Also a shout out to Lamar Langford and Nacho...great staff from top to bottom!

I am very happy with the services I received. I purchased my vehicle 2 years ago and continue to take my car for service here, they are knowledgeable and pleasant.

I love the service department!Dairon is so fast at getting you in and out of the service department quickly and does a more than efficient job. A++ service!! I also found Carol to be so helpful as a sales consultant. I would highly recommend buying your next car from her.

My service dealer was great prices a little high but everything else was great

Chris Harris and his team are wonderful to work with. Chris goes over and beyond to make his clients happy and satisfied!

Get you in get you out,love it.no sitting around for 2hours.They are doing it right.

Purchased the car I wanted just the way I wanted. Answered all my questions. Had to order the car but it was ready when he said it would be. Thanks Tom.

Great experience

I came into the service department at 515 pm having just had a bolt puncture and lodge itself in a tire and the shop closes at 6:00 pm. Without hesitation, the service rep processed my work request and told me it would be done before they closed and it was. My tire is like new! A representative even contacted me the day after the job to make sure I was pleased with the work and their weren’t any issues. Talk about concern for your customers - this was great! Glad to be a Nissan of Chattanooga East customer.

Service was performed in the time designated and within estimated cost. Employees very courteous and helpful

I had a great experience at Nissan East. Lamar Langford was excellent in assisting us find the perfect vehicle for our family. We will definitely be back.

I live in Cleveland TN and there is a Nissan dealer here that I could take our cars to be serviced BUT I love taking our cars to be serviced in Chattanooga. The Chattanooga East service employees are the best. Mike McIntyre is very knowledgeable. I love how he keeps me informed of the work being performed on my car. He is usually on point about how long it will take to complete the service. Teresa, the cashier always have a smile on her face and last but not least Von, the van driver is very patient, knows the Chattanooga area and is a very safe & cautious driver. I know when I show up at your facility, I will be greeted with a smile and taken care of.

Excellent customer service and a very pleasant buying experience .woul recommend this Dealer to anyone.Best buying experience ever . Our sales man was amazing thank you Tom Faraday

Great experience for being a 1st time buyer from a major car lot! Very friendly people and made me feel very comfortable. Thanks and I love my new car!!!

I have been buying cars from this dealership since 1995. The service department is one of the biggest things that keeps me coming back. This service department has always been thorough and fair. Knock on wood, but in all these years I've never had a break down that interfered with my travels.

My sales guy was Thomas Faraday and man what a dude. He took care of me, my girlfriend, and my brother. I bought a Jeep Grand Cherokee and we drove over 2 hours to get it and the trip was well worth it especially with Thomas. Definitely be back in the future

My service adviser and the service department is what keep me bringing my Nissan's back for work whenever it needs. 90,000 mile service. Thank you guys.

Fast and courteous service.--------------------------------------------------

These guys are AWESOME !!! They took care of my vehicle in a timely fashion at a reasonable price. Kudos to the service team at Nissan.

Part ordered so work not yet completed. Am not disappointed in dealership but am somewhat reluctant to recommend a platinum maxima. This is my 4th maxima purchased from this dealership along with 2 murano. No trouble with any others except this one.

Fabulous They are quick courteous and a great waiting area

Very professional sales staff, friendly, low pressure, no fluff, just facts. Fair trade in allowance. F&I fully explained step by step. Delivery of vehicle quick and easy.

I really like working with Mike MacIntyre at the service department. He help me prioritize the most important work to have done on my aging Pathfinder. He was very patient and knowledgeable. I would for sure use Nissan East again!

Tom Faraday made our buying experience fun, and interesting.. The new Rogue Sport is great!

The dealership and sales person were great. I will go back if I need another car

Our Salesman Tom Faraday made our buying experience fun and interesting. Bought the new Rogue Sport and love it

Mr.Mike was AWESOME! Within 5 minutes of being at the dealership he showed us a car that had everything we wanted and more! He went above and beyond to help us do everything we needed to find a car we loved for our budget. Did not expect to find such an amazing used car, but nissan of chattanooga east had it! Very happy with the service and our purchase!

I believe I have purchased quite a few cars over the years. This was the best experience I have had so far. I worked with Ashley, and she was great! Down to earth and helpful. She was definitely not your cliché car salesman that you sometimes dread working with. I would definitely recommend asking for her when coming to this lot. Ignacio helped me with financing. He was also very pleasant to work with, not pushy, just informative and willing to help me get what I desired for a reasonable cost. They make a good team! Thanks for your service.

This is my second car purchase from Nissan of Chattanooga East and I've bought both from Brian Dougherty. If you want a great buying experience with ZERO pressure go see Brian, you won't regret it!

Loved dealing with this dealership. Brian Daughtery is a great salesman and I would highly recommend him. He will make sure to listen and help you get the best deal possible.

Great sales staff, very friendly and willing to work a good deal. Bran was a fabulous salesman who listens to his customer and delivers on his word.

Thank you Mike Goza for helping me to purchase my Nissan Rogue!! I absolutely love it!! Mike worked out a great deal for me and I couldn’t be happier!!

Went last Saturday to purchase a Nissan Rogue.

Derick Blevins was awesome. Showed us several cars. Did not try to push us into a car he knew that we could not afford. He knew our budget and helped us stay within our budget. He even took the time to help our daughter with some math homework while we were talking to the banks.

Newer salesman, good selection of cars, slow finance part, overall ok experience.

This was a great first car buying experience. Brian Dougherty was easy to work with and let me take my time making any decisions. He wasn’t pushy and helped me get exactly what I wanted. After going to SEVERAL dealerships in town, he was the first to acknowledge and treat me like I was the one buying the car and not my parents. He worked quickly to get any paperwork needed to my pre-approved lender. “Nacho” was also great to get all paperwork processed quickly. I would recommended Nissan of Chattanooga East and Brian to anyone purchasing a new car.

I've bought several cars from this location. Everytime I was helped by Mike Goza. His knowledge of Nissan vehicles was a great help. Told him what we needed and price point and he helped us find the right car.

This was the smoothest transaction ever!!! Mike was willing to go that extra mile to make it happen!!! He even came in on his day off, that’s dedication. Thanks Mike and the team at Nissan East

Mike Goza was great to work with! He was friendly, personable and honest. We did not feel forced or rushed into a decision and he took the time to make sure we were happy and in the right vehicle.

We were lucky to have Mike Goza for our salesman. He was knowledgeable and helpful in so many ways. Will definitely use him again for our next car purchase.

Salesman worked with me until I was satisfied with my purchase... explained everything to me about the car ... very professional

Although I was a little disappointed that they wouldn't budge on the price, I still think I got an exceptional deal on my 2011 Nissan Rogue. And I also think the doc fee is very extreme and needs to be much less. Overall had a good experience there.

The buying process was a breeze! I recommend this dealership to anyone in the market looking for a Nissan vehicle.

Good experience, great salesmen (Larry Keown) made us feel welcome and was happy to answer any questions we had...helped us get into the car I was mean to own! Only negative was how much time it took, which was about 4 hours, but other than that a wonderful experience. Manager was very helpful in getting my payment where I needed it to be! Thank you and I will be back for return business in the future!

Expedient, friendly, and professional service always...... This my eight car purchased from this sight in my lifetime. Consistently the best!!!!

I Had a wonderful experience!! Larry Keown sold me my car and he was super nice and helpful!! I absolutely love my new car!!

Everyone was really nice and it seemed like the process didn?t take very long at all

Very professional. Very nice facilities. 5 star experience!

Everything is going well. Well except for a couple of things. First thing, I am still waiting since I bought the car on Oct. 14 for the title paperwork to be sent to my county courthouse for processing. I can't even put my regular tag on the car. This should have been no more than 2-3 days of waiting. I would have thought that the dealership would have had the title prior to selling the car. This will be a learning experience for me to make sure the dealer has a clear title prior to purchasing from now own. I hope I don't have to get legal help on this. The second item is that I drove from my home in Southside, AL to my son's home in Aberdeen, MS and when I got up the next morning the battery was so dead it wouldn't even run some of the interior panel functions. Had to get a neighbor of his to jump the car off with a power pak. Don't know why the battery died. I thought all the lights and other functions turned off after a period of time. I haven't seen a problem since but dread going out some morning and it being dead again. Both are bummers for someone who has just bought a fairly new car.

Service department was fast and professional! Highly recommend!

Steve was an awesome salesman. I didn't feel rushed or pushed to make a decision on purchasing a car. Everyone was very helpful and polite.

Everyone was so nice. Steve Sharp was so helpful with everything. He made sure I knew everything about my new Nissan before I left. He even called me a couple days later to ask if I needed anything and I can name another Dealer that does not do that.

Let me start by saying that I hate to buy a new car. I don't enjoy the wheeling and dealing and the overall dance you normally have to do. Chattanooga Nissan East has been a pleasure to deal with, with repairs on my old Nissan and on my recent trade in and purchase. They were again a pleasure to deal with. The salesman Steve was great, not pushy, answered all of my questions and made me feel comfortable throughout. I would recommend this dealership to everyone.

Salesman, David Hall, was very kind and helpful. He was very knowledgeable and was happy to help us find the right car for our daughter.

One of the best dealerships you will ever find. Courteous and knowledgeable staff-always ready to help!

Great dealership! Salesman was knowledgeable. Business office great.

I have been car shopping a couple of months, went online and seen a few vehicles I liked. I came in a month ago & Tom Faraday immediately came to help my family & I. I was unsure on making such a big purchase and he was so helpful! I finally purchased today and Tom was great. Made the experience so easy & as fast as he could! Thank you, Tom & Lindsey!

I am really enjoying my Nissan Rogue, all of the family is very happy. I had good experience at Nissan, the salesman Sean Cortney was a pleasure to deal with, and everyone else very friendly and helpful.

Will definitely trade with them in the future I was very happy with the service and they will probably have a customer for life.

Salesperson was very professional and was pleasant to deal with. Worked with me on meeting my needs.

I had an Awesome buying experience at Nissan of Chattanooga East! David Hall was great; he was patient and never rushed me or try to convince me to purchase anything additional. I had my 2 kids with me while buying and the entire staff at Nissan East accommodated their needs. I appreciate the fact that everyone went out of there way to help but not be pushy...if you are interested in buying a car...check Nissan of Chattanooga East out!!!!

Bought a 2016 Frontier Pro 4X from them. We have bought several cars from dealers like this throughout our lifetime and we have to say that the buying experience was very pleasant and was one of the best experiences we have had . Thanks to our awesome sales person Mike Goza. No pressure, gimmicks, or aggressive sales tactics. We drove away with our new truck feeling like we got a great deal. Thanks again, Mike.

Sales team was straight forward and easy to work with.

Just purchased my first car last month! Everyone was very helpful and it was the best experience.

Nissan of Chattanooga is awesome! Go see Chris Harris and get a new car!!!!

Love my Nissan Murano! � have always loved my nissans from maxima to Murano!

Friendly sales and support. Good selection and helpful in finding off site vehicles that fit my needs.

Love Nissan of Chattanooga east. The best staff, salesmen and GM. Very lucky this dealership is in Chattanooga.

Purchasing the Armada was not on our "radar" until we visited Nissan of Chattanooga East. One of the biggest reasons we purchased was due to our Sales Rep. People buy from people and Mike Goza was great! I despise buying a car because of how they swarm and pressure you. This was NOT the case at Nissan of Chattanooga East. Mike was professional, factual, knowledgeable, and down to Earth. The GM Chris Harris just visited while we were still looking to answer any questions with NO pressure, he had a pleasant personality and demeanor, and was genuine in approach. The Financial Manager did a great job and very efficient in getting everything processed for all the paperwork. Everyone at this dealership was friendly, pleasant, and helpful! If you are considering looking for a car, I HIGHLY recommend you visit Nissan of Chattanooga East, you will NOT be sorry!

I am glad to know that dealerships like this still exist!! The staff was friendly and extremely helpful. Everyone actually had smiles and genuinely seemed to enjoy being at work. I have been in sales for most of my life and I appreciated the atmosphere as well as the service. If you are looking for a dealership where you don't feel like just another face I highly recommend this store.

I don't really understand the negative reviews. I've always been treated like family at Nissan. Everybody is friendly and asks nicely how they may help me. They're not pushy and don't follow you all over the lot like vultures. My first experience was when it was Hunt Nissan. I understand now that it is a Sonic dealership, but it hasn't changed how I've been treated. I will soon be buying my daughter's first car, and I will certainly go to Nissan first.

Had my 2013 Xterra serviced today, great experience, as usual!! Friendly sales and service staff, always very considerate and helpful. I never hesitate to refer anyone to this dealership, they are truly concerned about their customer satisfaction.

I had been to another Nissan dealership and had a less than helpful experience. From the moment I stepped foot on this dealership's property, I felt helped and not as if I was being pushed into a purchase that was not right for me. I love my car and my salesperson was the best!

From the first moment when we were looking at the car on the lot to the next day when we purchased it our salesman was absolutely wonderful. Tom Faraday is the best salesman we have ever encountered. If your looking for the best experience in buying a vehicle we highly recommend Nissan East and ask for Tom. We don't want to leave the rest of the staff out; everyone at the dealership including the manager Mr. Harris was very helpful and excellent to deal with. We highly recommend using this dealership and please ask for Tom Faraday.

Friendly, helpful from the first moment. Even received a handwritten thank you note from salesman, Steve Sharp.

very friendly. had scheduled maintenance and oil change online and had no problem getting in on time. they get the job done and then explain everything afterwards. very professional. plenty of seating indoors while waiting.

Great experience buying a used car from Nissan Chattanooga East. Found the car online and lived a couple of hours away and they were great to work with and accommodate me coming from out of town. Would recommend to everyone.

We are very happy with our Nissan frontier that we bought from Mike Goza!!! He is awesome, we will definitely be back to buy me a Nissan Rogue!!!

Easy, no pressure sale process. Everyone involved in the purchase was willing to stay late after hours to help us get our vehicle.

This was my second time purchasing from Nissan of Chattanooga east, Brian was my sales associate and he made this process amazing and pressure free! I definitely recommend these guys if your looking for fast, friendly, and an honest purchase!!!

Tom in sales was great. Not pushy. Very helpful. Will buy from him again.

I am from nc I enjoyed my experience with the service department to when I brought my car in for oil change best service I've had at a nissan dealer will be back next time I'm in town visiting my family thanks so much to Matt in service

Very professional, and accommodating. Our needs were met above and beyond.

Everyone we came in contact with at Nissan Chatt East was fantastic to deal with. From the moment I made contact in the am with their online representative and verified they had the model and color I wanted. By evening I was driving off in my new Murano. Our salesman Mike Goza and the entire team was awesome!

Got a great deal on my 2017 rogue SV! They gave me 2016 pricing on New Year's Eve to earn my business. Best dealership I have felt with and I have owned over 70 cars in my lifetime! Mike is a great guy!