They were extremely professional and very nice.The mechanics were very kind as well.And the driver that drive us back home was so friendly and he made my son and I feel very comfortable riding with him.

I was treated like family rather than a customer. My car was stolen on a Sunday. Carter stayed on the phone Sunday thro Monday till my car was locate. Amazing Salesman.

Had a great experience buying my car tonight. Salesman Zach stayed 2 hours after closing to help me get the car I wanted. Would highly recommend!

Great place and people, if your going in for auto service BRING your own coffee or water, they have a soda machine and thanks to Covid nothing else..

The service department staff is great and the service writers are spectacular. They work as a team to support each other and in turn provide a better experience for the customer. The new system Nissan East has that allows online appointments and service updates and recommendations for additional services by text is fantastic. I don’t always have a chance to return a call at work but I can normally respond to texts on a break. My car was ready as promised with all work completed. I love my Nissan Leaf and it will be hard to give it up even for a new Nissan electric - can’t wait to see the Ariya.

I always shop Nissan of East TN because of your salesman Carter.

I waited until the afternoon and I pleasantly was in and out. Thanks

Nissan completed what I asked them to, gave me a diagnostic of what needs to fixed, the urgency of it, and let me decide what I wanted to do without pressure. They have been kind and professional as well as thorough in their work.

Great experience, Anthony is an AWSOME salesman! He explained the vehicle and the controls in great detail. He also helped answer my questions a few weeks after the purchase. I love my 2020 Murano, one of the most comfortable vehicles I have ever driven.

Mr. Carter did an amazing job with helping in choosing the right car and I really liked all the customer service experience that he provided me!!!! I recommend nissan of Chattanooga for your next purchase!!!

Mark Spangler is the man to ask for!

Recall, great service

Helpful. Thank you.

Excellent experience, excellent experience, excellent experience

Nice staff. Fast and efficient service. Thanks to Laquesha Wood for all of your assistance in finding a great vehicle that was a great fit for my budget. I am absolutely greatful for the service that you provided yesterday. I definitely recommend Nissan of Chattanooga

Bought a Rogue as a surprise gift for my wife and she absolutely loves it. Best car buying experience I’ve had so far. I absolutely hate high-pressure sales methods, but they did not do that to me which led me to buy the car. If you go there, talk to Lamar.

I purchased a Nissan Kicks from Mike Goza at Nissan of Chattanooga East today. Mike was very knowledgeable and made the whole process easy.

Mike Goza the saleman. was friendly and knowledgeable and had the vehicle we wanted. It was a great experience.

Ayden was extremely helpful when purchasing my new Titan!! He knew all of the features that I was looking for and met every single one of them. We really appreciate your hard work!

Excellent service and staff. Very prompt service and wait time was not long at all.

Zachary Graham took the time to show us everything I wanted to look at and went over every little detail of the vehicles as well as trying to get the best deal possible! He was very nice and understanding and I am very happy with the purchase I made I will definitely be coming back to make my next purchase that's for sure!!!!

Great buying experience. I got exactly what I wanted and there was no pressure at all. Salesman was the best - Finance mgr. was extremely efficient.

Very fast and professional. This is the place to buy!

Chattanooga East Nissan was very friendly and helpful in purchasing my new Murano SL! I am so happy with it! Mike Goza was extremely friendly and helpful! If you are looking for a car, go visit them!

Everyone was very nice . I was there about 2 hours got everything I wanted. Was very pleased.

Salesman, Mike Goza, was friendly and courteous. We discussed what we were looking for and he provided us with the vehicle we were looking for. The Rogue SV met our expectations and this is the 4th vehicle we have purchased at this dealership.

We have lost count of each auto purchase. We have enjoyed each visit. Carter has helped us find the right vehicle every time.

Great service department. Completed service properly and in a timely manner. Professional.

I’m a faithful customer at Nissan of Chattanooga East. Everyone there is super sweet and they always make sure my vehicle it at it’s best. I appreciate everyone’s hospitality and I cannot wait to purchase a brand new Nissan Sentra or Altima from you guys. Thank you for everything that you do (:

We had a really good experience and the sales associate that worked with us was so great and helpful. Lamar helped my husband earlier in the day and when I came back later that evening, he helped me to find what I really wanted in a new vehicle. I appreciated all he did to help me have a great car buying experience.

Tom Fereday is our salesman. We have purchased 4 vehicles from him. We are repeat customers and will always go here for cars! Service department is responsive and takes care of our issues.

Friendly, Fast , and very professional; my car was taken care of with no problem

It was a great experience for me I enjoyed the peoples and they all was very nice and kind

Anthony was a very nice and personable guy that helped me through the whole process,Financing was fast and easy.

I love my overall experience at the dealership. I got vehicle service for an oil change and had transmission service done as well. Friendly staff.

Great service

I was meet with friendly service advisor who addressed all of my service needs on my 2019 Altima. Service on my vehicle was done in a timely manner vehicle returned clean

Jeff Moson is definitely a professional, as a Service Advisor he goes over and beyond to make sure his customers are completely satisfied with nissan east services.Ask for Jeff Moson for your Service Advisor.

Professional Personnel and Fast Service

I HAD A GREAT EXPERIENCE WITH CARTER AT NISSAN EAST HE HAD EVERYTHING READY TO GO WHEN I GOT THERE TO TEST DRIVE MY CAR AND WHEN I LET HIM KNOW I WANTED THE CAR THE PAPER WORK WAS READY HE TOOK THE TIME OUT TO SHOW ME AROUND THE PLACE AND ALSO SHOWED ME HOW EVERYTHING WORKED ON MY CAR!! WILL BE ACK TO BUY FROM THEM AGAIN!!!

I loved my experience when I bought my truck

Great service! The service agent was friendly and professional. Everything was taken care of as usual. No complaints.

I had a great 1st new car buying experience. The salesman was genuinely interrested to find out exactly I wanted. He provided helpful info but was never pushy. it was a great experience for me.

Mark from Nissan of Chattanooga was very professional and knowledgeable about every car on the lot. He knew what he was talking about and let me know all the features that my vehicle had. He made it feel so simple and easy to get through all the paperwork to go through. He helped me out with any questions that I may have had. I was super satisfied with the professional experience and made me very happy that I bought my new car.. Thank you so much Mark

Got a wonderful car for a wonderful price. Our salesman Mark made everything super easy.

To begin with, I was not in a pleasant mood, as my wifes Nissan had a problem with the transmission. I spoke with a different Nissan dealer, who informed me that i was just over the miles for my warranty and any help from nissan might not happen. When I pulled into nissan of Chattanooga East, I was met by Carter (salesman) who quickly informed me that my car had a lifetime powertrain warranty. Carter introduced me to Jeff ( I think the service manager) and they were able to take the car in that day. We got a call 3 days later and the car was fixed. These guys saved me a ton of money! Great people, professional, and 100% have our future business

Mark was very knowledgeable about the vehicle. Pleasant to deal with.

I had a great experience at Nissan of Chattanooga East. Anthony Robinson sold my fiancé her car. She loves it! Anthony was patient with us despite our many questions. We would recommend Anthony to anyone.

Very polite and friendly. Very professional. Thank you!

Picked up my mother's car today from the service department, they went above and beyond expectation on getting her car fixed. Thank you.

Everything was great. The personnel and the service

Took my car in for first service. Got to the service area at 930. I was greeted right away and told exactly what they would do to the car the cost and directed where to go to wait. Everyone was very accommodating. I’m pleased with the service.

My salesman Mike was friendly, professional, and very knowledgeable. He was very familiar with my new vehicle and was able to answer any question I had.

Aaron Grasty is a great mechanic and hard worker

Aaron grasty hands down best Mechnic I know. Good work ethic very professional highly recommend you ever go to Nissan and need any kinda of service or work to your Nissan/ or any cars ask for Aaron grasty he will take care of ya.

Everyone has been extremely nice and accommodating.

Very pleased with the service. Mike McIntyre, Service Advisor, scheduled our service as requested. Vehicle was completed when promised. They appear to be making diligent efforts to provide a safe environment during this pandemic with 6’ distancing, masks and gloves. They also sanitized the interior of the vehicle. Pleased with the service, this dealer’s service department and the Service Advisor. Will use them in the future and would recommend them.

Aaron Grasty has an amazing work ethic!

very pleased overall. Carter was very easy to work with. Felt very comfortable as a single woman buying my car and never felt like I was being taken advantage of

Nissan of Chatt East is one of the best dealerships in town. Their service department is very friendly and certainly know what they are doing. I would strongly recommend this dealership to anyone. Don Alosi

Nice Experience 👍

AJ Bishop is the best! Answered all my questions when I had them!!

Service advisor was very professional and courteous. Vehicle service was completed very quickly.

I wish I wish that I had come here first!! it is a wonderful dealership with helpful salesman who are real people and they give you real answers and then follow through is phenomenal and I just cannot say how pleased I was with this dealership they were absolutely fabulous!!

I was out Car Looking, during this COVID time and the person who came out to see us was Mark Spangler, we’ll needless to say I was very impressed. Mark stayed in touch over the next week or so and he was Awesome. My Friend is Mobility Challenged, Mark Delivered my choice car (2020) Nissan Kicks!! from the first day I had looked, we think he is # 1 In Sales and Customer Service. Virginia G Lafauci RWW

Carter was terrific. Quick, friendly and funny. Just our type of salesman. Came all the way from Loudon and it was worth the trip.

Love Nissan.

We had an excellent experience while shopping for a new car at Nissan of Chatt East. Our salesman was Anthony Robinson. We were not pressured in anyway. I would not hesitate to recommend them to friends or family. Very professional! Dwight and Janie Corbin

As always This dealership has always amazed me how they service your needs in a short amount of!

Nice pleasure but 4hrs is a long time

Oil change today, complementary car wash, with good communication and customer care.

Lamar was wonderful and knew what he was talking about.

Mike McIntyre the best service man. I always come back to this dealership also because of best service and no us points

Everything was awesome, felt like I was an appreciated and not just a number.

Great experience! Everyone was helpful and kind. Lamar was wonderful and laid back!

Mike Goza and staff were excellent at their job. They took their time went over all the paperwork and just overall experience was great.

This was the best experience I’ve ever had buying a car. Would recommend anyone go see Tom :)

Mike Goza and staff were excellent at their job. They took their time went over all the paperwork and just overall experience was great.

Steve was very friendly and wants to do everthing he can to make sure you are happy with your Automobile and service .

Very friendly and helpful. Worked very hard to help

Best car buying experience I?ve ever had. Could not recommend them enough

Jeff was extremely kind and very insightful! He made me feel welcome and answered all my questions. He gave me specifics and met every need.

Good people sells man was great

I had a great experience. Sales and finance were friendly and efficient.

After having a terrible experience at Mtn View Nissan of Chattanooga, I had very low expectations of having a pleasant dealership experience. To my surprise, Mark Spangler wasn’t only knowledgeable but did not pressure me. Pricing was more transparent than any other past experience and I left not only with a new car, but peace of mind as well.

We came from Nashville to buy an Altima & it was the easiest, best experience. Ayden was great to work with & was very professional and accommodating. The thing that set this dealership aside from others I have dealt with in the past, is that they were not pushy whatsoever. The general manager was also great to work with. I’d definitely recommend anybody wanting to buy a Nissan check out Nissan of Chattanooga East.

My husband and I arrived to Nissan of Chattanooga East and was immediately welcomed with true professionalism by Mark on the sales team. He listened to everything we were looking for in a vehicle and he led us to a beautiful, reliable, and affordable quality used car without hesitation. The finance department and everyone in between was a pleasure to work with and we highly recommend buying a car from them. Ask for Mark and you will get the five star experience you’re looking for!

Excellent, love the car and service

My husband and I arrived to Nissan of Chattanooga East and was immediately welcomed with true professionalism by Mark on the sales team. He listened to everything we were looking for in a vehicle and he led us to a beautiful, reliable, and affordable quality used car without hesitation. The finance department and everyone in between was a pleasure to work with and we highly recommend buying a car from them. Ask for Mark and you will get the five star experience you’re looking for!

Service was good but having to wait so long was unpleasant.

Anthony was superb as our salesman. Very pleased.

After shopping for a vehicle several weeks, I narrowed my choices to just 2-3 cars. Since I sold my previous vehicle rather quickly, I needed to make a choice. Anthony, salesman from Nissan of Chattanooga, (with an assist from Keisha, internet sales manager) made the experience effortless and enjoyable. They both responded quickly to texts and emails. Since this was a Pre-owned vehicle, Anthony provided detailed info on service and history. The financing and paperwork was seamless. I would gladly drive 100 miles again to shop with them if I needed another vehicle.

The employees were very helpful and friendly. I was there for a scheduled oil change that took over 2 1/2 hours. I trust their work, and will continue to go there for maintenance.

All went well. I was 45 minutes late but they took me in anyway. Needed a ride home while the repair was being done. They gave me a rental instead. Impressive.

Purchased a new Nissan Rogue SV. Was totally satisfied with the experience, and especially the salesman.

The service is always good. The waiting area clean. Service rep is always courteous and listens. Mike McIntyre is the person who always waits on me and he is excellent. Only complaint today I waited 3 hours for oil change and filter and I was 2nd in line when they opened, but later found out they were short handed.

Very kind no hassle could not ask for better service

My experience was the best of the Nissan dealers i have been to .Three other dealers they did not compare . The salesman knowed about the car and did not bring manager out every few minutes very straight forward . My salesman was Carter

Excellent service and staff thanks

My service advisor Jeff always goes above and beyond

Was able to get in and out in a reasonable amount of time.

Very professional. They did what I asked and gave me some information that needs to be done the next time I my 2010 Nissan Rogue serviced.

The staff is approachable and helpful. Never have had bad service here.

We had the best experience buying a car here. Everyone was so helpful they made buying a car so much easier and less stressful. We will definitely be back.

Service adviser was professional, friendly and helpful in overall assessment of services. Good experience with serving of vehicle.

Fast and friendly service. It was a great experience.

The Service Department was professional and since I always service my Nissan here very friendly.

Mike was exactly the salesperson I needed. He was helpful, informative, genuine, respectful, and made me feel like a person, not just a potential commission.

My experience was an over 10 . Ayden the salesman was so helpful and very knowledgeable about the 2019 Kick . He really put me at ease showing me how everything worked and giving me advice on connecting my Apple phone . He answered every question i asked. Kevin Rhodes was very helpful in getting the best deal possible and keeping me in my budget . Very friendly atmosphere from everyone there. Brice moll the finance manager was very efficient and making the paperwork flow very fast and easy. Over all it was a great experience. i'm loving my Nissan Kick . Thank you Nissan of Chattanooga . I'm a very satisfied customer !! Best regards, Deborah Sullivan

Excellent service everyone went out of their way to help me with my car. Thank you to all and especially Steve Sharp, Juan and Brue.

Excellent service. Friendly, helpful service personnel.

Found just what I wanted and sales helped with anything I needed

Very pleasant. Would recommend to others.

Jeff was very accommodating and informative. While up on the rack found I had a nail in my tire. Told me it was in the sidewall and if he pulled it out if might leak then I would need to replace the tire. He came back and told me it was OK, didn't leak.

Went in for service. Looked around at a new Nissan Rogue and was treated rudely by Sales Rep. My wife is in the market for a new vehicle. We will go elsewhere.

I am always happy with the service that I get with Nissan of Chattanooga East. I have been using this dealership since I bought my first Murano in 2012. I won’t go anywhere else

Pleasant waiting room and free car wash were great, people were great, could have been a little quicker for just a smart key programing

Knowledgeable staff.

I have so many nice things to say about this place. My mother went the day before us to purchase a car and told us about Lamar Langford. So I took my daughter to Lamar to purchase her first car. He's down to earth and doesn't pressure you about buying. They even found her a better rate. Brice was awesome too with walking her through everything with the loan process. Will definitely go back for future car purchases.

Salesman was very willing to work with us. Very pleasant experience.

Mike was great to work with got us where we needed to be

Everyone is always so polite and the job is always well done :)

They did my oil change, didn't have to wait long and was on my way. Jeff the service advisor is awesome!

Always friendly and prompt .

Service Manager, Chris was patient while I explained the concerns/issues I was facing. He explained to me what I needed and reviewed my protection agreement. Was in and out within 2 hours!

Everyone from the beginning to the end was very nice, informative and knowledgeable. Facility was nice and neat. Great Experience.

The waiting area and rest room facilities were very clean. Mike McIntyre was my service representative. As always Mike was polite and professional. I feel very comfortable when I go to Nissan and always get great service.

Friendly, courteous staff...will work with you. efficient service department

Friendly staff, great selection of vehicles, and will definitely buy from them again in the future.

Everyone is always so nice and very helpful. This is our second vehicle we have bought from Nissan Of Chattanooga. They make you feel like family as soon as you get out of the car.

Chris did an excellent job explaining everything for us and finding the best solutions. All of the service guys were also very friendly and you could tell they were happy to help us.

Always efficient, knowledgeable and customer centric.

The car service was good as usual. But I would like to especially that the woman who checked me out at the end. She maintained a level of cleanliness I have not experienced from any other person in the service industry! Not only did she clean EVERYTHING before and after, she did it with a smile! As a nurse practitioner, I know the value of sanitation, especially in times like these. Everyone should follow her example! I wish I could remember her name but I hope you can pull it from my records. She deserves acknowledgement and a bonus for ensuring the safety of everyone! Thank you!

Very happy with the service on my truck

Brittney was very helpful and attentive.

Morgan made the process super fast, easy, and got us the deal we wanted to take the car home that day!

very good customer service

Everyone is polite, professional, and knowledgeable! Went above and beyond my expectations, not the usual pressure and nonsense, enjoyed the experience and will be a loyal customer! Need a car or truck, check these people out! Our salesman Mike was the best! Finance guy Bruce was top notch!

I am extremely happy with my experience at Nissan Chattanooga East!!! Mike Goza was my salesman and he was absolutely fantastic!!! I’m thankful God linked us up because Mike went above and beyond to get me in the car of my dreams which is a 20 Nissan Altima!!! The process was quick and painless. Brice Moll was my finance manager and he explained everything clearly. I got a great deal and I’m coming out ahead as far as my payments go!! I highly, highly, highly recommend Nissan East for your next car purchase!!!! Definitely ask for Mike Goza and Brice Moll. They will go above and beyond for you!!! I’m truly thankful!! Thanks guys ❤️

Lamar was fantastic and super knowledgeable. We love the car we purchased. Lamar and the entire Nissan team created a wonderful buying experience.

My experience was great I appreciate Tom's legwork, he was a huge help to me

Got a new Rogue and was treated very well

Everyone was nice, although i did not like the fact that on the phone they tell you one price amd discounts, tgen when u get there its another price, story, amd discount. i feel NEVER promise a customer one price and discount amd then when the customer get there its a whole different deal, its like they are trying to play you. NOT GOOD

The customer service in the service area is excellent. Efficient and thorough in their explanations.

Had a great experience. Our salesman, Mike Goza was very professional and friendly as was the rest of the staff. Go see Mike Goza and get you a new ride.

My Sentra wouldn?t start. After jumping it off I took it in for battery testing. They gave me a new battery and told me there was a recall issue that they took care of also

Morgan was beyond professional and just all around pleasant. She is the only reason we bought our car secondary to the fact that she was the only person that seemed to care if we made a purchase or not.

Great fast service. Everyone very professional and attentive

Mike was very helpful and generous. I had a great experience when I came to the servicing department. Thanks Mike. I would recommend Nissan of Chattanooga East to everyone.

Great folks to work with. Very straightforward and honest. With every minute of the 2 hour drive to get there. And I love my new truck.

Servicing, 5000 miles. Everyone great

My experience was above and beyond my expectations. The sales person and the staff made me feel like they really appreciate my business. I have already been telling my family and friends about my experience

We bought a used 2019 Kia Soul+ for an excellent price at this car lot. Steve Sharp was extremely nice and helpful. He never made us feel unconfident in the dealerships honesty. The whole process went very smoothly. We tried to buy a car in Knoxville but Chattanooga simply has better prices. I recommend this Nissan dealership.

We bought a used 2019 Kia Soul for an excellent price at this car lot. Steve Sharp was extremely nice and helpful. He never made us feel unconfident in the dealerships honesty. The whole process went very smoothly. We tried to buy a car in Knoxville but Chattanooga simply has better prices. I recommend this Nissan dealership.

didnt think I would be able to get anything with my credit..but.. they did it and I have a low down payment and I am so excited to get something I have been wanting for awhile now.. THANK U GUYS SO MUCH. Steve and Mike Are Great.

I bought a 2019 Nissan Kicks here a few weeks back. Morgan was great to work with. She was very knowledgeable about the vehicles. I got a great deal in the price with the extended warranty. They even threw in an extra key fob at my request. Great service!

this is fay grant not izaak dobbins. Carter is the salesman who helped me and he was fantastic.

Service agent Mike McIntyre is always the best. He's always knowledgable about my car and very helpful. I'm grateful to Nissan for the coupons I'm sent. I may purchase a car later in the year nd if I do it will be from Nissan East. All the staff there is great and courteous. Would recommend Nissan East to my friends.

I was extremely happy with my experience. I have a warranty vehicle and they didn't have a loaner so they got me a rental car. The lady that helped me was super friendly and knowledgeable about what was needed. My experience could not have been better.

Steve and Mike were so friendly and helpful. Love my new Rogue!

Mike G. was very helpful and friendly. He worked out a great deal for me on a new Rogue. I would highly recommend Mike and Nissan of Chattanooga East.

Ayden Haley made our purchasing experience the absolute BEST! He was knowledgeable, attentive and his customer service was excellent! Me made sure any and all questions were answered about our New Vehicle before we left the Car Lot! He also followed up to check and make sure we were happy with our new vehicle a few days after our purchase! If your in the Market for a New Car definitely go see him!!! Thanks Ayden!! -Terron Mills

Blew a tire out of town. They were able to find me a tire and mount and balance in a few hours so I could be on the road again.

This was my first service opportunity for my Rogue - bought in Nov. 2019 --- Jeff did a great job explaining some questions I had and was very attentive to my service needs.

Ayden Haley made our purchasing experience the absolute BEST! He was knowledgeable, attentive and his customer service was excellent! Me made sure any and all questions were answered about our New Vehicle before we left the Car Lot! He also followed up to check and make sure we were happy with our new vehicle a few days after our purchase! If your in the Market for a New Car definitely go see him!!! Thanks Ayden!! -Terron Mills

Our Titan was serviced for an oil change and tire rotation. I was greeted promptly and courteously. Waiting time was reasonable for the service as was the price.

Very god service and communication during my car repair service

Mark our sales rep met us as soon as we pulled up. He helped us find the person I had spoken to previously. He got a Rogue S. for us to test drive , but then we decided to try an SV Rogue. He demonstrated all the features for me first and then I drove it. He answered all my questions and more. He was very helpful!

Everything they were very knowledgeable and Jeff in service department was very helpful and Lemar in sales

It was awesome

I needed a new tire on my 2019 Rogue, due to a nail. I was traveling and not familiar with Chattanooga area. Jeff Moson, your service advisor, was so helpful. He not only took care of the tire, he provided transportation so my trip wasn't ruined by missing my gradson's baseball tournament. Also upgraded my car phone system which I was having problems with. I failed to do the upgrade. I highly recommend your dealership. Nice and clean facility , with pleasant positive staff. Jessie in Kingsport, TN 37660

Love it 😍♥️

Was not planning on buying a car that day but the salesman and staff made it a great process!!!

I appreciate Jeff for going above and beyond, also being very understanding! He communicates effectively and very informative.

Great service and good customer

I recently moved to Chattanooga from Atlanta and I must say the service here is 100X better than it is in Atlanta. Jeff Moson is the BOMB DOT COME! He’s awesome, he communicates effectively and is very informative. I definitely recommend this location!! Thank you for the outstanding service!!!

Steve Sharp excelled in the sales process. Knowledgeable. Helpful. Great service.

My experience was excellent. Everyone was very helpful and nice. It was my first time ever buying a new car and everyone helped me to understand everything about the car I was buying. They also made me feel really comfortable and explained everything to me in great detail. I highly recommend if you are looking to buy your first new or preowned car this is the place you need to go too. Because everyone at Nissan of Chattanooga East will get you in a car that you will love.

Tom Faraday is awesome!!! He was not pushy at all, and I can't say enough about how pleased I was with everything.

Go see Morgan if you want a new car! She went out of her way to explain everything and was such a huge help. She knows her job well!

Friendly staff!

Drove 2 1/2 hrs to see Steve at Nissan of Chattanooga East, we’ll worth my time will be back soon tks !

Was good but takes more than One hour every time.

Love my Rogue. Ready to start my adventures.

Ayden (sp?) was seriously the best. I walked in with a tight budget and walked out with a car within that budget. I never once felt pressured to buy a car outside of my budget. I was so nervous due to a previous bad experience somewhere else. Glad to say this was a completely different experience. Great first car buying experience. Thank you!

I dealt with Mike and Brice on purchasing a car recently and had a wonderful experience. They both were very professional and made the process run smoothly. I will certainly come to them again next time I need a car.

Enjoyable shopping and buying experience. Carter Swetmon is extremely knowledgeable about the Titan Pro-4X. Will (Manager) was low key and straight forward as to how low they could go in our negotiations. Did not feel pressured at any time during the process. Nissan's Finance person was also very knowledgeable and was able to explain each line-by-line charge and discount. All in all, they made an excellent Team. They were also helpful in directing me to local companies that supply after-market brush guards and locking truck beds (both necessary for me).

Very friendly and knowledgeable. They are not pushy. Will work with you to get the payment you need. Thanks for all of your help.

Great place

Always provides excellent service!

Love going here and. My favorite service advisor Garrett Shaw.. intelligent and courteous young man.

we got Nissan Kicks and love it. Those people was so nice and helpful. Steve Sharp is awesome and helpful with me to how it work with Nissan Kicks stuff with my phone hook up and set up.

My daughter just bought her very first car there today. Great service . Thank you Anthony and Jason for making it an easy experience.

This dealership went over and above the sell to help me with my need for the right vehicle. They worked with me one my first trade and a few weeks later worked with me again on my next trade. It's unreal that a dealership is willing to do this kind work to go above and beyond what they ever should have.

I wouldn?t take my car anywhere else for service, but Nissan.

Everyone is very nice and they take the time to explain what is going on with my car. They even remember issues from my previous visit and ask about them also. Keep up the good work!

All went well

We were very impressed with Tom, our salesman. He made a buying experience as if we were part of their family. We will never buy from anyone else and recommend everyone to purchase their next car from Nissan Chattanooga East.

A salesman by the name of Tom really brought it all together. He was quick. He got us the deal of a life time on a new 2020 Rogue. Everyone needs to go and have the family kind of feeling while waiting. I know for a fact that anyone who goes will not be disappointed.

Service was good.

Excellent service and experience all around.

Great help

We went in too look at a car for our mother-in-law and we were looking at the versa first with safefy and cost being foremost in our minds. Mark Spangler is the salesman that helped us and was extremely thorough and patient. He also showed us a 2019(new) sentra that we hadn't seen and it was more roomy and cheaper actually than the 2020 versa. After trying out both vehicles we went with the sentra because it was more to her liking than the versa. Thank you Nissan and Mark for your help.

Routine but nice.

Quick but effient service

These guys are awesome! Superior customer service and the best prices around!

They treated me as if I was royalty. Salesman Tom made this purchase a pleasure.

My customer experience was great. They focused on me and my needs vice driving a sell at all costs. MG listened to my requirements for a vehicle and identified a totally unexpected solution which allowed me to get a new vehicle for much less than I expected.

Carter was extremely helpful and made me feel very comfortable in my decision. I?m new to the car buying process, so he was very informative and answered any questions I had!

Mike was great. We told him exactly what we wanted and he presented us with all of our options and found the perfect car for us.

Good service

Excellent service Jeff was prompt and courteous. I was in and out quickly, and Jeff kept me informed on the service of my car.

Just bought a new car. I had a great experience and the customer service was outstanding.

My wife and I just purchased our third vehicle from Nissan Chattanooga East. Everyone from the sales team, finance and service department is top notch and great to deal with. They really make the whole process a pleasant experience. Our salesman Steve was great and we would definitely recommend him to anyone.

Usually the csr inspects the exterior of the car and the tires before signing. Other than that everything was fine. He did call when ready and reviewed the work that was done.

Had a fast service

Mike McIntyre was especially helpful by spending time finding the root issue rather than a bandaid. Really enjoyed his service and will be back because of him. All of the service has been done in a timely manner, professional, and always well communicated. Chandler Stephenson and Matthew Overby

They solved my issue in minutes! Fast and courteous! Highly recommend

Mike Goza is amazing! very professional!

Had a bad experience with mtn view Nissan , Nissan of Chattanooga took care of that problem and turned it into a pleasurable experience so don't waste your time in Cleveland go straight to the only local Nissan dealership that wants your business at Nissan of Chattanooga east

Jeff is the best service tech in the shop. Work is done on time with no drama. Sales department just as good.

My Rogue wouldn't start, so I had it towed to Chattanooga East. They had me diagnosed and fixed in less than 3 hours and the level of communication was phenomenal. They were far faster and communicative than any car place I've been in the Atlanta area.

We had a wonderful experience at Nissan of Chattanooga East. If you go, be sure to ask for Anthony Robinson. He was hands down the BEST salesman I have ever dealt with. Super nice, very laid back, very caring and such a positive attitude. He made sure I got what I wanted and helped out anyway he could to make sure my experience was perfect and dress free. Thank you so much Anthony!!

very professional and willing to listen to my needs and concerns

Mr. Anthony is an awsome sells man. He go beyond for you and he keep you up on your toes. He hasn't been there long as others but he'll do all he can to get you the car you can afford or the one you eant, but still comes down to how you are building that credit score....

I made the drive to Chattanooga when Nissan of Cleveland didn't want to sell a car at there advertised price.(aka bait and switch) The sales team at nissan of Chattanooga east went above and beyond to make a sale. as advertised in the deal I wanted This is the place to go to not be baited and switched. highly recommend

All was very good except the wait time was 45 minutes longer than stated.

Excellent treatment

My service rep is Jeff. For the past three visits, I've worked solely with Jeff. He is extremely professional, explains all options, treats me with respect and above all doesn't talk down to a "elderly women" like most garages do. I will continue to have Nissan East see to my maintenance needs - as long as Jeff is working there. :-)

Friendly employees and nice place to wait for service.

What an experience! This was probably the easiest purchase of a vehicle EVER. Chatt East went out of their way to make sure when we came in we left pleased. Can?t say a negative thing about this facility or team!

Steve was a a great help. Solid salesman.

Very nice staff and efficient.

Slow service turn around

I would recommend service at Nissan of Chattanooga East because even though they may recommend a repair/service which you had not requested there is never any pressure to follow their suggestion/recommendation. Also when I inquired about purchasing a new set of tires, my service rep clearly explained all my options, he did not try and sell me the most expensive set. They have a very clean and comfortable waiting area with free wifi and free snacks.

I had absolutely no problems with them. They figured out the problem and fixed it in a timely manner.

Great service, nice employees

Jeff in the Service Dept is awesome. Always helpful and very polite and friendly. He is also very knowledgeable and knows his job. He goes above and beyond.

Quick and efficient service!..

Friendly service personnel who are diligent to please the customer. They are helpful and make sure my car is serviced on time and correctly!

So easy to schedule an appointment for my regularly scheduled maintenance and the prices were lower than I ever expected from a dealership. They had my car ready early and I got a free car wash!

Trucks great. Salesperson was great. Would purchase from here again.

We had browsed the used Nissans and after speaking with Morgan about the price, payment and options of buying a new car, we decided to look at the purchase of a new car. I chose the Versa because of the body style and comfort of the ride.

I absolutely love my new Rogue Sport! Thank you Tom Faraday for all your help and Jason in Finance for your promptness and professionalism. Shelly was a real sweetheart and was a tremendous help in Tom’s absence.

Very good Jeff did a great job in taking care of me

THE ARE FANTASTOC.AND VALUE therir CUSTOMERS VERY MUCH

Our salesman Anthony Robinson was amazing. He will go above and beyond to get you in your vehicle. If you're in the market for a car check him out, you won't regret it!!!!

The gentleman in the service are so polite and kind, the waiting is amazing with popcorn and water . The service was great . Though Amanda the lady you pay when you leave both times we have went is rude and takes away the amazing service Nissan is demonstrating .

Morgan was very helpful to us and did a great job!

My intire experience was great. My salesperson Lamar Langford was excellent.

Was pleased with the service and communication. Was told the previous visit that I might need new brake pads. Mike, the service advisor informed that new pads were not needed yet. Appreciated their integrity and honesty.

I have had nothing but good experiences with this dealership from my salesman Tom F, to the used car manager Barbie Vaughn, I have always been pleased. The mechanic is always on top of making sure my vehicle is safe. Thank you Thom A for going the extra mile to insure that my 130 mile trip each way to work will always be safe in my Nissan. I have bought 2 cars this year from this dealership & will continue to send my family back when they are in the market.

Mike is great. He always takes excellent care of my Murano!!

Was just browsing not intending to purchase at time. Nice sales people (Lamar and Shelly)/ good deals.

Great dealership and friendly staff. I would recommend this dealership to everyone I know.

I highly recommend Nissan of Chattanooga for service and being very helpful

Thanks Mike for a great experience.

Michael w. was the epitome of excellent customer service. He went above and beyond to make sure my mother was comfortable and happy with her purchase.

Best service in town and I never have issues

Sales associates are very polite. Service staff attend to needs promptly and went above and beyond to make sure car was repaired correctly and handled all paperwork. Very easy transactions no hassle at all.

Service department is great. I was having issues yesterday morning with my Titan and they made the repairs and had it back to me by 3:00 p.m. yesterday! And when you call you actually get to talk to a real person in service. Would highly reccommend.

Overall good experience, salesman were easy to work with

Great service and friendly. Good people to work with.

I always have a great service experience at Nissan of Chattanooga East. I feel the staff is honest and dependable.

we love Nissan of Chattanooga. we could take our car anywhere .but we trust and value their service dept. so this place is the only one we use and will continue to use them. Their fast and do great work and keep you informed about service while you wait.

Jeff Moson went above and beyond to get me a rental car when my vehicle was out of service due to a transmission problem. I was amazed they were able to get the new transmission in and installed in 3 business days! Great work everyone!

Always friendly, helpful, and most knowledgeable. Clear and complete answers to any questions. EXCELLENT Customer Service from Service Department Advisors and Sales Expertise by Carter S.

Our sales associate Mark was amazing. He was very knowledgeable about every SUV I drove. He let me do the talking about what I was looking for and why in a vehicle. With each test drive, he explained each feature with every SUV I drove right down to all the warranty questions I had. Never once did I get any I don’t know answers, or a push at any sale. Soon after a couple days of talking with Mark, and making up my mind about an SUV my husband and I choose a 2019 Pathfinder. Now I don’t know how each car shopper thinks, but I shopped around searching and bargain hunting .. and with Nissan of Chattanooga East you definitely will get what you want and leave with a happy price.. we had traded a car in and got a way higher trade value, a very nice protection plan (ask Mark!) no crazy pressure from financing to buy everything.. super welcoming staff.. no hounding phone calls from everyone under the sun at the dealership.. I asked to only deal with Mark and that’s what I was granted. Now on to Managers Kevin thank you so much for everything your team did to achieve a new loyal customer. Kevin only called me once checking up on our visit to Nissan East . I explained Mark was wonderful, but I needed to think about my decision.. he gave me my space.. he understood perfectly. The next day we walked away with new pathfinder. So if your looking for a CLEAN honest dealership look no further. Don’t buy into all the gimmicks on the radio stations .. of what they can promote and promise you . Because in the end each little “gimmick” discount does not apply because of this or that reason.. or we “can’t give you that price because “.. your credit.. you owe to much.. we can’t make a profit if we have to use this financial company crap .. yes I have heard it all .. No my credit is fine , but I was treated kinda rudely at other dealerships due to the negative equity I had on a previous car. AFTER I mentioned that everyones attitude changed with other dealers. Nissan East did an amazing job with giving us every discount possible and an amazing price on a NEW pathfinder .. a very good interest rate for what roll over we had.. we will be back!

Thank you to Tom Faraday for all his help as I purchased my 2017 Frontier a few weeks ago. Thank you to the finance office for working with me and being so friendly. The over all experience was excellent. Thank you

Tommy Faraday was a very helpful and nice sales man. He contacted me when I was searching and stayed right with me. I came in to view the truck and he was very knowledgeable about the truck and the process. I will refer others to Tommy in the future. He made the buying experience easier.

I worked with Tom and Jason. The entire process was smooth and faster than I thought it would be. There was a tiny repair that I requested to be done and they contacted me to set it up right away as promised. Both employees were knowledgeable in their departments and answered all of my questions. No negative things to say. Highly recommend this dealership!

Great customer service and great customer atmosphere

Very pleasant experience...will definitely use this dealership for all needs

The service I received was excellent!

Mark and all the Guys at Nissan of Chattanooga east are fantastic! Super nice and treat you like a person not another number. I will certainly recommend this dealership to anyone looking for a new car. super clean too

I received great customer service from everyone on my visit. Everyone was so nice and helpful!

Excellent buying experience! Thank you to Mark Spangler for his help in our purchase!

Great customer service every time I go

Somewhat. Tired of all the recalls on my car. I know it’s not the dealerships fault though. I was promised the salesman that sold it to me would vacuum my car every time I brought it by but that never happens. Why tell me that and then never do it?

GREAT STAFF. FAST SERVICE AND INFORMATIONAL. WOULD RECOMMEND SHOP TO ANYONE WHO NEEDS SERVICING THEIR VEHICLE.

Adam was awesome to work with, made the whole car buying experience great!

Staff was amazing. They kept us informed while making repairs. Great to feel safe driving again. Love my Nissan Murano

Even for routine visits for regular scheduled maintenance, the Service Department treats customer with the utmost respect and courtesy!

Great customer service,I’m always very satisfied with the work they do for me they go out of their way to help me

Great place and awesome staff. Thank and Eric rock. So does Jason.

Great service, and great people

No pressure, knowledgeable staff, some of the best coffee in a spacious, comfy lounge.

Morgan is an awesome salesperson. She showed me how to put android auto on my phone to upload and have a navigation system in me Ford 2018 Ecosport. Everyone there really made you feel special. I recommend Nissan of Chattanooga East to everyone. There is no better place in the city to purchase your next and every other car after that. 💓💓💓

Morgan is a jewel. My car did not have the navigation system in the ad. BUT!! Morgan showed me how to download android auto and by using my phone as my navigation system it works beautifully. I even has my previous places saved. Morgan again you are awesome. See you Saturday.

I have purchased multiple cars from Nissan and this last experience was one of the best. If you need or just want a new or pre-owned car, please visit them and ask for Mike Goza, he is one of the best. All of their staff are very friendly and make you feel at home.

Very smooth from start to finish very good experience

Best car buying experience ever! Mike Goza and their staff worked extremely hard to get me and my family the best deal possible! Treated us great and didn't put high pressure on us like other dealerships have in the past. We also got best value for our trade in vehicle. Cant say enough good things about these guys, but I can say that we were pleased enough to buy a second vehicle a week later!

Great service from the moment I pulled in. I was greeted within a few moments and made to feel as though I was their only client. Mike Goza was awesome at explaining things and answering my questions and most of all, he was never pushy like you find at some other dealerships.

Great service and they try to really work with you

No pressure but very helpful and friendly.

Prompt and friendly service! Professional people! ☺️

Always a pleasant experience. Garrett was very professional. He kept me updated about the status of service and made recommendations.

The overall service was very good. Normally the Rep. goes over tires,brakes or overall issues. No mention of anything when checked out.

Oil and filter change was handled well and somewhat quickly.

Quick and everyone was very helpful.

It was smooth and the experience was easy. The sales person did great

Mike McIntyre continues to do a great job when I bring my car in for an oil change.

sales and service are excellent

Everyone is friendly and professional. Completely satisfied with service department.

the service department is great at Nissan of Chattanooga east

Always professional and compassionate!

Everyone at Nissan is so nice. When I take my car in for service they go over everything with me. They always wash my car without me asking them too. I wouldn’t take my car anywhere else.

Always A GREAT Experience

Took a little longer than expected, but overall easy process with a lot of help from Brian.

By the time the wrecker actually got my car to the dealership is was well after 4 pm and I knew nothing would happen until the next day. I received a phone call at shortly after 8 am the next morning informing me that they had found time to diagnose my car & they were ready to get to work if I was willing to proceed. I obviously gave the thumbs up to proceed & by 10 am it was ready for pickup. The part that my car needed wasn’t a common repair part but they had it in stock. The dealership was extremely courteous and nothing but professional. They had me back up and running really fast & I actually got some good news when I went to pick it up, they give military discounts which saved me over $110 dollars. I’m extremely satisfied with this dealership.

Buying my first new car was a smooth experience, thanks to Carter and others.

Very nice service department and employees Will continue to come here for service

Excellent, thorough work. Professional.

very happy with the customer service I was provided. Sales Representative was very knowledgeable and helpful.

Easy to find the Nissan Dealership and Great service.

while traveling cross country I had car issues. I stopped at this dealer and was glad I did! they got me in quick and got me back on the road in a very short time. The facility was beautiful, clean, and the people were fantastic. I wish I had purchased from them

Good staff, and help pleased with the purchase of a used 2012 red dodge charger, my daughter was anchus the her car. Thanks to Steve sharp and management team.

Great service!!! The only shop I trust to do a good job.

Price was fair and the process of purchasing a used car was simple.

Been going there for a long time. Have had no problem except this time it took a little over 2 hours to get oil changed. This is a little excessive. How ever the service personnel are great!!!

Nissan of Chattanooga East has the most experience service tech that anyone could ask for. They are the most intelligent servicemen or servicewomen of any dealership in Chattanooga!!! Thanks Nissan of Chattanooga East for taking care of my vehicle on my servicing!

I feel like everything was done that could be done by the dealership to make this purchase happen!

Great job, everyone is nice and knowledgable. Car was ready when promised.

Good experience . Would shop here again and recommend to others.

Mike McIntire always takes care of me...I really appreciate him his help....

This is a excellent dealership. Very friendly environment. I would highly recommend this dealership if you are looking for a vehicle.

Great place to do business

Just purchased my 3rd Nissan from Nissan of Chatt. Hank was so helpful and got me the exact Maxima I wanted. Great place to buy

As always, a high light of my day! I've purchased close to 200k worth of cars from this dealer and all of them have been a pleasant experience. Salesman (Carter) has always been well informed about the vehicles for sale and does not hesitate to pass that information on. Will stay with dealer until I can't drive anymore!!

I live in Dalton, but I always drive up to these guys for all my oil changes. They are always so nice and very informative. They always let me know if my car may need something, but they don’t pressure me into it. The service time is a little long, but it may be cause I usually I don’t have an appointment and I come on Saturdays. Either way, they are always awesome!

The experience was good. I have been using this dealer for 5 years.

Awesome dealership! They’re very nice and helpful. Would highly recommend to anyone looking for a new car.

Nissan of Chattanooga East was awesome to me! They were very nice and helpful. I would highly recommend them to anyone interested in a new car!

Found car online, when got to dealership car was waiting on me. Shortest buying process I'm dealt with in a long time. Overall pleasant experience.

This dealership provides good customer service when your car needs maintenance. I only needed an oil change and it was very easy to get in without an appointment. The wait was longer than I like but overall the experience was very good.

Absolutely amazing dealership. Great people who genuinely care about there customers. Helped me get the perfect car after mine needed a motor. Would definitely recommend them.

I had a wonderful experience here in getting my Nissan Rogue. The salesman I had David was very polite and straightforward. He did everything he could to make sure I was a happy customer

I recently brought my Nissan Rogue into the one in Chattanooga because I was having trouble with my car not starting and my friend suggested that I take it in. They were very helpfully and I also got an oil change done while I was there, they kept me informed and I was pleased with the service.

Always professional and knowledgeable , everyone is courteous and helpful

Always a good experience at Chattanooga East. Salesman Tom Faraday goes the extra mile with a customer Will go back for my next car. Love my Pathfinder. Great car and fun to drive

Purchased our 18 Armada a few months ago, and brought in for it's 10k mile service. Scheduled time online, was greeted by name and enjoyed a comfortable wait in the lounge. Great job Nissan Chattanooga team.

Got me in and on my way quickly, with a car and got my car back as promised.

I purchased my 2015 Nissan Altima here and have been vey pleased with it. Always having it serviced when needed & have been very efficient,courteous & pleased with everyone in service dept!

Great service

Loved them they do not make you feel pressured to do anything!!! They try to get you the best deal see mike Goza if you go �

LAST SATURDAY WE WENT INTO CHAT. EAST NISSAN TO PURCHASE A 2017 MURANO. ERIC AZUA GREETED US & ASSISTED US WITH THE PURCHASE. NO PRESSURE AND WE WERE IN & OUT IN ABOUT 2 HOURS. HE APPRAISED MY TRADE IN FAIRLY AND WE MADE THE DEAL. HE AND THE ENTIRE NISSAN TEAM WERE VERY COURTEOUS AND PROFESSIONAL. WHEN WE ARRIVED HOME I NOTICED SOME MINOR THINGS W/THE MURANO THAT I WAS GOING TO CONTACT ERIC ABOUT. MONDAY MORNING, ERIC CONTACTED ME, ADVISED HE WOULD TAKE CARE OF MY CONCERNS. WE MADE THE APPT FOR THE FOLLOWING THURSDAY FOR MY HUSBAND TO BRING THE MURANO IN & HE WAS IN & OUT IN 45 MIN. I WAS AND AM EXTREMELY PLEASED W/THE DEALERSHIP & THEIR STAFF. WHEN IT COMES TIME FOR ANOTHER MURANO, I'LL RETURN TO THIS DEALERSHIP & WILL ADVISE FRIENDS AND FAMILY TO ASK FOR ERIC AZUA.

The service was great and I sure like the free carwash. This is the third car I have bought from your dealership.I also have a new frontier pickup that I bought elsewhere that I plan to bring in for service.

I have always had a great experience here. The service department does a thorough and professional job.

I went in to get an air bag recall repair and was very surprised that it did not take long. I was very comfortable in the customer waiting room and enjoyed some snacks. I was treated very respectfully and even got a complimentary car wash!

I was there for 4 hours waiting to see about repair and how much it was going to cost. A lady came in 30 minutes after I did waiting on new tire to put on her car she had waiting almost 4 hours too.

We didn’t plan on buying a truck last Saturday, but after a lot of discussion, we bought it. Best Buy ever! Thoroughly enjoying the new truck

Thankful for Carter following up with us over the past few months. When it came time to buy we called him and he did a great job walking us thru the purchase.

We were moving from Chicago to Orlando when we hit some car trouble with my 2014 Nissian rouge. My car was packed with luggage, dishes, bedding. All the main items for when you are moving. Along with two big dogs. The dealership let us take the dogs inside so they didn’t over heat. They suggested some great hotels that took dogs, and helped us get a loaner car. This dealership was so sweet and kind they really helped us out. Austin was such a help and everyone went above and beyond to help make this as less stressful as they could!

Best service department for Nissan. I would recommend this dealership to anyone.

My service was quick and fast and my service advisor did a wonderful job!

First time to buy a car by myself and I had wonderful help from Steve Sharp and the rest of the staff. I would buy from them again, hopefully not for a few years though

Purchased a 2018 Nissan Murano from Carol Khoury and couldn't be happier. Carol made us feel very comfortable during the process. She followed up with a cards and text to ensure we were happy with the purchase. We have bought several cars in the area but no follow after the sale. This was a different experience! Thanks Carol and Nissan of Chattanooga! Also a shout out to Lamar Langford and Nacho...great staff from top to bottom!

I am very happy with the services I received. I purchased my vehicle 2 years ago and continue to take my car for service here, they are knowledgeable and pleasant.

I love the service department!Dairon is so fast at getting you in and out of the service department quickly and does a more than efficient job. A++ service!! I also found Carol to be so helpful as a sales consultant. I would highly recommend buying your next car from her.

My service dealer was great prices a little high but everything else was great

Chris Harris and his team are wonderful to work with. Chris goes over and beyond to make his clients happy and satisfied!

Get you in get you out,love it.no sitting around for 2hours.They are doing it right.

Purchased the car I wanted just the way I wanted. Answered all my questions. Had to order the car but it was ready when he said it would be. Thanks Tom.

Great experience

I came into the service department at 515 pm having just had a bolt puncture and lodge itself in a tire and the shop closes at 6:00 pm. Without hesitation, the service rep processed my work request and told me it would be done before they closed and it was. My tire is like new! A representative even contacted me the day after the job to make sure I was pleased with the work and their weren’t any issues. Talk about concern for your customers - this was great! Glad to be a Nissan of Chattanooga East customer.

Service was performed in the time designated and within estimated cost. Employees very courteous and helpful

I had a great experience at Nissan East. Lamar Langford was excellent in assisting us find the perfect vehicle for our family. We will definitely be back.

I live in Cleveland TN and there is a Nissan dealer here that I could take our cars to be serviced BUT I love taking our cars to be serviced in Chattanooga. The Chattanooga East service employees are the best. Mike McIntyre is very knowledgeable. I love how he keeps me informed of the work being performed on my car. He is usually on point about how long it will take to complete the service. Teresa, the cashier always have a smile on her face and last but not least Von, the van driver is very patient, knows the Chattanooga area and is a very safe & cautious driver. I know when I show up at your facility, I will be greeted with a smile and taken care of.

Excellent customer service and a very pleasant buying experience .woul recommend this Dealer to anyone.Best buying experience ever . Our sales man was amazing thank you Tom Faraday

Great experience for being a 1st time buyer from a major car lot! Very friendly people and made me feel very comfortable. Thanks and I love my new car!!!

I have been buying cars from this dealership since 1995. The service department is one of the biggest things that keeps me coming back. This service department has always been thorough and fair. Knock on wood, but in all these years I've never had a break down that interfered with my travels.

My sales guy was Thomas Faraday and man what a dude. He took care of me, my girlfriend, and my brother. I bought a Jeep Grand Cherokee and we drove over 2 hours to get it and the trip was well worth it especially with Thomas. Definitely be back in the future

My service adviser and the service department is what keep me bringing my Nissan's back for work whenever it needs. 90,000 mile service. Thank you guys.

Fast and courteous service.--------------------------------------------------

These guys are AWESOME !!! They took care of my vehicle in a timely fashion at a reasonable price. Kudos to the service team at Nissan.

Part ordered so work not yet completed. Am not disappointed in dealership but am somewhat reluctant to recommend a platinum maxima. This is my 4th maxima purchased from this dealership along with 2 murano. No trouble with any others except this one.

Fabulous They are quick courteous and a great waiting area

Very professional sales staff, friendly, low pressure, no fluff, just facts. Fair trade in allowance. F&I fully explained step by step. Delivery of vehicle quick and easy.

I really like working with Mike MacIntyre at the service department. He help me prioritize the most important work to have done on my aging Pathfinder. He was very patient and knowledgeable. I would for sure use Nissan East again!

Tom Faraday made our buying experience fun, and interesting.. The new Rogue Sport is great!

The dealership and sales person were great. I will go back if I need another car

Our Salesman Tom Faraday made our buying experience fun and interesting. Bought the new Rogue Sport and love it

Mr.Mike was AWESOME! Within 5 minutes of being at the dealership he showed us a car that had everything we wanted and more! He went above and beyond to help us do everything we needed to find a car we loved for our budget. Did not expect to find such an amazing used car, but nissan of chattanooga east had it! Very happy with the service and our purchase!

I believe I have purchased quite a few cars over the years. This was the best experience I have had so far. I worked with Ashley, and she was great! Down to earth and helpful. She was definitely not your cliché car salesman that you sometimes dread working with. I would definitely recommend asking for her when coming to this lot. Ignacio helped me with financing. He was also very pleasant to work with, not pushy, just informative and willing to help me get what I desired for a reasonable cost. They make a good team! Thanks for your service.

This is my second car purchase from Nissan of Chattanooga East and I've bought both from Brian Dougherty. If you want a great buying experience with ZERO pressure go see Brian, you won't regret it!

Loved dealing with this dealership. Brian Daughtery is a great salesman and I would highly recommend him. He will make sure to listen and help you get the best deal possible.

Great sales staff, very friendly and willing to work a good deal. Bran was a fabulous salesman who listens to his customer and delivers on his word.

Thank you Mike Goza for helping me to purchase my Nissan Rogue!! I absolutely love it!! Mike worked out a great deal for me and I couldn’t be happier!!

Went last Saturday to purchase a Nissan Rogue.

Derick Blevins was awesome. Showed us several cars. Did not try to push us into a car he knew that we could not afford. He knew our budget and helped us stay within our budget. He even took the time to help our daughter with some math homework while we were talking to the banks.

Newer salesman, good selection of cars, slow finance part, overall ok experience.

This was a great first car buying experience. Brian Dougherty was easy to work with and let me take my time making any decisions. He wasn’t pushy and helped me get exactly what I wanted. After going to SEVERAL dealerships in town, he was the first to acknowledge and treat me like I was the one buying the car and not my parents. He worked quickly to get any paperwork needed to my pre-approved lender. “Nacho” was also great to get all paperwork processed quickly. I would recommended Nissan of Chattanooga East and Brian to anyone purchasing a new car.

I've bought several cars from this location. Everytime I was helped by Mike Goza. His knowledge of Nissan vehicles was a great help. Told him what we needed and price point and he helped us find the right car.

This was the smoothest transaction ever!!! Mike was willing to go that extra mile to make it happen!!! He even came in on his day off, that’s dedication. Thanks Mike and the team at Nissan East

Mike Goza was great to work with! He was friendly, personable and honest. We did not feel forced or rushed into a decision and he took the time to make sure we were happy and in the right vehicle.

We were lucky to have Mike Goza for our salesman. He was knowledgeable and helpful in so many ways. Will definitely use him again for our next car purchase.

Salesman worked with me until I was satisfied with my purchase... explained everything to me about the car ... very professional

Although I was a little disappointed that they wouldn't budge on the price, I still think I got an exceptional deal on my 2011 Nissan Rogue. And I also think the doc fee is very extreme and needs to be much less. Overall had a good experience there.

The buying process was a breeze! I recommend this dealership to anyone in the market looking for a Nissan vehicle.

Good experience, great salesmen (Larry Keown) made us feel welcome and was happy to answer any questions we had...helped us get into the car I was mean to own! Only negative was how much time it took, which was about 4 hours, but other than that a wonderful experience. Manager was very helpful in getting my payment where I needed it to be! Thank you and I will be back for return business in the future!

Expedient, friendly, and professional service always...... This my eight car purchased from this sight in my lifetime. Consistently the best!!!!

I Had a wonderful experience!! Larry Keown sold me my car and he was super nice and helpful!! I absolutely love my new car!!

Everyone was really nice and it seemed like the process didn?t take very long at all

Very professional. Very nice facilities. 5 star experience!

Everything is going well. Well except for a couple of things. First thing, I am still waiting since I bought the car on Oct. 14 for the title paperwork to be sent to my county courthouse for processing. I can't even put my regular tag on the car. This should have been no more than 2-3 days of waiting. I would have thought that the dealership would have had the title prior to selling the car. This will be a learning experience for me to make sure the dealer has a clear title prior to purchasing from now own. I hope I don't have to get legal help on this. The second item is that I drove from my home in Southside, AL to my son's home in Aberdeen, MS and when I got up the next morning the battery was so dead it wouldn't even run some of the interior panel functions. Had to get a neighbor of his to jump the car off with a power pak. Don't know why the battery died. I thought all the lights and other functions turned off after a period of time. I haven't seen a problem since but dread going out some morning and it being dead again. Both are bummers for someone who has just bought a fairly new car.

Service department was fast and professional! Highly recommend!

Steve was an awesome salesman. I didn't feel rushed or pushed to make a decision on purchasing a car. Everyone was very helpful and polite.

Everyone was so nice. Steve Sharp was so helpful with everything. He made sure I knew everything about my new Nissan before I left. He even called me a couple days later to ask if I needed anything and I can name another Dealer that does not do that.

Let me start by saying that I hate to buy a new car. I don't enjoy the wheeling and dealing and the overall dance you normally have to do. Chattanooga Nissan East has been a pleasure to deal with, with repairs on my old Nissan and on my recent trade in and purchase. They were again a pleasure to deal with. The salesman Steve was great, not pushy, answered all of my questions and made me feel comfortable throughout. I would recommend this dealership to everyone.

Salesman, David Hall, was very kind and helpful. He was very knowledgeable and was happy to help us find the right car for our daughter.

One of the best dealerships you will ever find. Courteous and knowledgeable staff-always ready to help!

Great dealership! Salesman was knowledgeable. Business office great.

I have been car shopping a couple of months, went online and seen a few vehicles I liked. I came in a month ago & Tom Faraday immediately came to help my family & I. I was unsure on making such a big purchase and he was so helpful! I finally purchased today and Tom was great. Made the experience so easy & as fast as he could! Thank you, Tom & Lindsey!

I am really enjoying my Nissan Rogue, all of the family is very happy. I had good experience at Nissan, the salesman Sean Cortney was a pleasure to deal with, and everyone else very friendly and helpful.

Will definitely trade with them in the future I was very happy with the service and they will probably have a customer for life.

Salesperson was very professional and was pleasant to deal with. Worked with me on meeting my needs.

I had an Awesome buying experience at Nissan of Chattanooga East! David Hall was great; he was patient and never rushed me or try to convince me to purchase anything additional. I had my 2 kids with me while buying and the entire staff at Nissan East accommodated their needs. I appreciate the fact that everyone went out of there way to help but not be pushy...if you are interested in buying a car...check Nissan of Chattanooga East out!!!!

Bought a 2016 Frontier Pro 4X from them. We have bought several cars from dealers like this throughout our lifetime and we have to say that the buying experience was very pleasant and was one of the best experiences we have had . Thanks to our awesome sales person Mike Goza. No pressure, gimmicks, or aggressive sales tactics. We drove away with our new truck feeling like we got a great deal. Thanks again, Mike.

Sales team was straight forward and easy to work with.

Just purchased my first car last month! Everyone was very helpful and it was the best experience.

Nissan of Chattanooga is awesome! Go see Chris Harris and get a new car!!!!

Love my Nissan Murano! � have always loved my nissans from maxima to Murano!

Friendly sales and support. Good selection and helpful in finding off site vehicles that fit my needs.

Love Nissan of Chattanooga east. The best staff, salesmen and GM. Very lucky this dealership is in Chattanooga.

Purchasing the Armada was not on our "radar" until we visited Nissan of Chattanooga East. One of the biggest reasons we purchased was due to our Sales Rep. People buy from people and Mike Goza was great! I despise buying a car because of how they swarm and pressure you. This was NOT the case at Nissan of Chattanooga East. Mike was professional, factual, knowledgeable, and down to Earth. The GM Chris Harris just visited while we were still looking to answer any questions with NO pressure, he had a pleasant personality and demeanor, and was genuine in approach. The Financial Manager did a great job and very efficient in getting everything processed for all the paperwork. Everyone at this dealership was friendly, pleasant, and helpful! If you are considering looking for a car, I HIGHLY recommend you visit Nissan of Chattanooga East, you will NOT be sorry!

I am glad to know that dealerships like this still exist!! The staff was friendly and extremely helpful. Everyone actually had smiles and genuinely seemed to enjoy being at work. I have been in sales for most of my life and I appreciated the atmosphere as well as the service. If you are looking for a dealership where you don't feel like just another face I highly recommend this store.

I don't really understand the negative reviews. I've always been treated like family at Nissan. Everybody is friendly and asks nicely how they may help me. They're not pushy and don't follow you all over the lot like vultures. My first experience was when it was Hunt Nissan. I understand now that it is a Sonic dealership, but it hasn't changed how I've been treated. I will soon be buying my daughter's first car, and I will certainly go to Nissan first.

Had my 2013 Xterra serviced today, great experience, as usual!! Friendly sales and service staff, always very considerate and helpful. I never hesitate to refer anyone to this dealership, they are truly concerned about their customer satisfaction.

I had been to another Nissan dealership and had a less than helpful experience. From the moment I stepped foot on this dealership's property, I felt helped and not as if I was being pushed into a purchase that was not right for me. I love my car and my salesperson was the best!

From the first moment when we were looking at the car on the lot to the next day when we purchased it our salesman was absolutely wonderful. Tom Faraday is the best salesman we have ever encountered. If your looking for the best experience in buying a vehicle we highly recommend Nissan East and ask for Tom. We don't want to leave the rest of the staff out; everyone at the dealership including the manager Mr. Harris was very helpful and excellent to deal with. We highly recommend using this dealership and please ask for Tom Faraday.

Friendly, helpful from the first moment. Even received a handwritten thank you note from salesman, Steve Sharp.

very friendly. had scheduled maintenance and oil change online and had no problem getting in on time. they get the job done and then explain everything afterwards. very professional. plenty of seating indoors while waiting.

Great experience buying a used car from Nissan Chattanooga East. Found the car online and lived a couple of hours away and they were great to work with and accommodate me coming from out of town. Would recommend to everyone.

We are very happy with our Nissan frontier that we bought from Mike Goza!!! He is awesome, we will definitely be back to buy me a Nissan Rogue!!!

Easy, no pressure sale process. Everyone involved in the purchase was willing to stay late after hours to help us get our vehicle.

This was my second time purchasing from Nissan of Chattanooga east, Brian was my sales associate and he made this process amazing and pressure free! I definitely recommend these guys if your looking for fast, friendly, and an honest purchase!!!

Tom in sales was great. Not pushy. Very helpful. Will buy from him again.

I am from nc I enjoyed my experience with the service department to when I brought my car in for oil change best service I've had at a nissan dealer will be back next time I'm in town visiting my family thanks so much to Matt in service

Very professional, and accommodating. Our needs were met above and beyond.

Everyone we came in contact with at Nissan Chatt East was fantastic to deal with. From the moment I made contact in the am with their online representative and verified they had the model and color I wanted. By evening I was driving off in my new Murano. Our salesman Mike Goza and the entire team was awesome!

Got a great deal on my 2017 rogue SV! They gave me 2016 pricing on New Year's Eve to earn my business. Best dealership I have felt with and I have owned over 70 cars in my lifetime! Mike is a great guy!

The sales person did a wonderful job of assisting us to the right new car for us. Very satisfied.

Friendly service and knowledgeable staff. Also, a welcoming waiting area. 😀

While looking for a used / new to me vehicle...Found a 2015 Altima low miles ...We got for price we wanted ..BRIAN DAUGHTRY IS AMAZING SALESMAN ....AND THEIR SERVICE IS ALSO ..

Always satisfied with my service I have had done at this dealership for 8 years

Great. I told them what was wrong. Jason came in and me yes it what was I said. He told us how much it will cost to fix. We said ok. They fixed it.

Dealership is outstanding. Michael did an outstanding job in the service department.

No problems; quick service; friendly and professional

Always a pleasure to have Michael Edgland as a service technician.

Jeffrey was outstanding. Very polite. I usually go to this dealership a few time a year for oil change or any other service. The entire staff is wonderful and treats me well. Plenty of coffee, bottled water, and snacks while you wait

We are from out of town and called on a car from auto trader web site. The two women that we spoke to on the phone about the car were super - Tequila and Lindsey - they would get 5 stars without a doubt. They sent us photos that they took late in the evening then sent more the next morning for us. They answered all our questions and got the sale in progress. We decided to make the 4 hour trip two days later for the car. The overall experience of the dealership was great. We pulled up and were immediately set up with our sales rep Mike. He did a great job getting the car ready, taking us for the test drive to be sure all was ok and then getting the final items that they needed for the titlework. We were then sent to the lobby to wait on the paperwork to be filled out. There was lunch being served due to an event but we were there over 2 hours between the wait and the time in the office. The paperwork took a long time - i am not sure what the hold up was but it seemed they were not ready for an out of state customer. The title work is handled thru their office which is nice but they have to go thru a service to be sure they have all the documents they need at the time of the sale. It was a cash deal so there was not bank hold up just regular title work that held up the process. My only advise is when someone is waiting to sign on the dotted line be ready for them.

overall it was great service tech. was very professional, I was in and out in good time. I love this service department at Nissan east.

Good job. Waiting time great. Good Coffee. Service was over in about an hour.

Lamar was very helpful salesperson. I bought a 2016 Nissan Rogue & I love it. Hank was great getting the sales finalized. Thank you

I had to wait a long time. The work done was great but customer service was lacking. The cost was higher than quoted, but when I called to correct it, I was told it would applied as credit toward the cost of the remaining work to be done.

Nissan East of Chattanooga quickly and efficiently performed the needed warranty repair. Excellent customer service.

I came in for an oil change and everyone was very curtious and professional. I also asked that they check for a leak with the oil pan as I've noticed spots on my driveway. They placed a new plug in hopes of fixing it, but was told if not, to bring it back and will look into it further.

They did an excellent job. I would recommend them to anyone. They are always friendly and just make you feel so welcome. They always greet me as soon as I pull up. They never give me a hard time. Their facilities are always clean and welcoming. The cost is always fair. They inform me of anything wrong with the car never just go ahead and fix it without my permission. I would like to thank them for all the hard work they do.

Excellent... the rep that service my car was very welcoming as well as the complete staff

The salesman was friendly and helpful and listened to what I wanted. Waiting for the paperwork to get done was too long.

They are always so good to me!!! Thanks so much!! :)

The salesman was awesome no pressure. However when you sit down to go over the paperwork the upgrades Permanente, and phantom security are pushed as being already on the vehicle and the fact is you don't have to pay for them it is the warranty on these items that cost money. This was glossed over and told that they are great things that they put on all their vehicles. Also I had to drive back to sign more paperwork on 2 other occasions beyond the first paperwork. I'm left not feeling as good about the purchase. As I did when I signed the paperwork the 1st time. However I love the truck I bought.

I just read some of the reviews posted on a few sites, and while most were very good, a few were disparaging. My experiences have always been excellent with Nissan of Chattanooga East, going back for over two years. My salesman, Lamar, was extremely helpful and assisted me in getting the best price on my vehicle, plus I also got a higher allowance for my trade-in than I had requested. The service dept. is always courteous and fast! The waiting area is clean and offers a variety of snacks along with free wi-fi. I have never had a wait time that I considered excessive. There have been several service advisors with which I have dealt. Each one (the last one was Christopher) has been willing to go the extra mile to make sure that service on my Nissan was done according to what we discussed and agreed upon initially, and I have always received all available discounts, plus my car has been washed every time. I am completely satisfied and although my Nissan will probably be the last car I will purchase, I will continue to bring it to this dealership for all service needs. Thank you, Nissan of Chattanooga! Mick

Was treated with respect and questions answered. Service time was good with no wait.

We had a wonderful experience buying our Nissan. We will be back to deal with them again.